Book Na Ngua hotels

Absolutely horrible. From checking in to falsely advertising room. It was not what I booked for. Then shown other rooms and told we need to pay extra. Unit was old worn out and the bed was absolutely disgusting. No mattress just under lay on wood. Sore backs every morning. I would never recommend this property to anyone ever. Summary Worst property I have ever stayed in

Very good

Had expected the view not to be blocked by tall trees

Room is big but not very clean. Don’t expect much from this price. Any way we just need a wash room and a bed for the night.

Everything was fine except the hotels physical address and the address shown on the hotels.com map are not even close. 2 km away from each other. Contacted hotels.com to rectify the situation, but they(hotel) wouldn’t give me a refund according to hotels.com, and said they’d talk to the GM of the hotel to try and resolve it. Nothing was resolved and I had to pay a lot of extra taxi fees which not have been required had the hotel had been where it is shown on the map. If you book this hotel, unless it’s been fixed, the hotel is NOT in the downtown core near all the markets and gyms etc. It is on the western outskirts of the city. I don’t know if it’s hotels.com fault or the hotel, but the location isn’t even close to what’s shown on the map. Otherwise everything was fine