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Crowne Plaza Nairobi Airport by IHG

5.0 star property

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, pool loungers
Exterior
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    ‪7 min drive‬
  • Southfield Mall
    ‪13 min drive‬
  • Nairobi National Park
    ‪21 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

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Room

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Free airport shuttle
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (270)
The price is AU$288
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Argyle Grand Hotel Nairobi Airport

About the area

Nairobi

With a stay at Crowne Plaza Nairobi Airport by IHG in Nairobi, you'll be 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. .This luxury hotel is 12.9 mi (20.7 km) from Sarit Centre and 13.1 mi (21.1 km) from Nairobi National Museum.

What's nearby

  • Gateway Mall - 7 min drive
  • Kenyatta International Convention Centre - 19 min drive
  • Sarit Centre - 20 min drive
  • The Aga Khan University Hospital - 21 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Syokimau Station - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 11 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬14 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Luxury Nairobi hotel in Embakasi with a full-service spa
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at KITCHEN 9 RESTAURANT, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nairobi? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KITCHEN 9 RESTAURANT - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
AROMA COFFEE SHOP - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
VELOCITY BAR - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
SKY VIEW POOL BAR - This poolside rooftop bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • KITCHEN 9 RESTAURANT
  • AROMA COFFEE SHOP
  • VELOCITY BAR
  • SKY VIEW POOL BAR

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1184 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 120
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 71
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 71
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 907 reviews
Rating 8 - Good. 165 out of 907 reviews
Rating 6 - Okay. 25 out of 907 reviews
Rating 4 - Poor. 16 out of 907 reviews
Rating 2 - Terrible. 18 out of 907 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities
xx
Stayed 1 night in Jul 2024

10/10 Excellent

kwadwo Clyde

Stayed 1 night in Oct 2024

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable and convenient to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

George, BEVERLY HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rob, Thornton

Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great service, comfortable bed, spotless room and bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best buffet ever! Lovely clean, dark rooms! Having option for late check out was most appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect airport hotel!
I always stay at this airport hotel when landing in Nairobi. Have probably stayed over 10 times in the few years. Their airport pick is always on time and very efficient. The staff are always kind and have never had an issue with my room. The restaurants have a good selection of options, convenient hours, and friendly staff. Airport drop off have also always been very simple. As many of the flights land and take off at early morning hours, this is my go-to airport hotel! Being within the security boarder off the airport also makes pick-up and drop-off even easier.
Stayed 1 night in Nov 2024

10/10 Excellent

Per

Stayed 1 night in Nov 2024

10/10 Excellent

Crystal, Spartanburg

Liked: Amenities
Beautiful hotel. Very nice staff and close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Osyria

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the smell of fresh flowers in the lobby. An unexpected treat was having food options late at night. We had a late arrival so it was nice that we were able to get something to eat at the hotel and not have to worry about finding something late at night. The staff was always very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room but noisy from the floor below and adjoining guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Damon, Apex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great night sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb airport hotel
We have stayed here several times - what a fantastic hotel. The rooms, food, facilities are outstanding, but the staff - simply the best. Diana at reception, the drivers Chris and Walter, the breakfast team - really first class.
Stayed 1 night in Oct 2024

10/10 Excellent

Clive

Stayed 1 night in Oct 2024

2/10 Terrible

duncan

Liked: Cleanliness, property conditions & facilities
Get there waste an hour at 12:00 midnight and end up buying a new room at twice the rate I had already paid
Stayed 1 night in Oct 2024

10/10 Excellent

Piush

Liked: Cleanliness, amenities
Excellent hotel and room. Very good and efficient pickup from the airport and drop off. Clean room and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

10/10 Excellent

Orthodox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024