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Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Outdoor pool, pool loungers
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    7 min drive
  • The Imaara Shopping Mall
    10 min drive
  • Nairobi National Park
    21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    10 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the area

Nairobi

With a stay at Crowne Plaza Nairobi Airport, an IHG Hotel in Nairobi, you'll be 7.2 mi (11.6 km) from Nairobi National Park and 10.5 mi (16.9 km) from Kenyatta International Convention Centre. .This luxury hotel is 12.7 mi (20.5 km) from Nairobi National Museum and 12.8 mi (20.6 km) from The Aga Khan University Hospital.

What's nearby

  • Gateway Mall - 7 min drive
  • Kenyatta International Convention Centre - 18 min drive
  • Sarit Centre - 20 min drive
  • The Aga Khan University Hospital - 20 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬12 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Luxury Nairobi hotel in Embakasi with a full-service spa
Crowne Plaza Nairobi Airport, an IHG Hotel offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at KITCHEN 9 RESTAURANT, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nairobi? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KITCHEN 9 RESTAURANT - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
AROMA COFFEE SHOP - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
VELOCITY BAR - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
SKY VIEW POOL BAR - This poolside rooftop bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • KITCHEN 9 RESTAURANT
  • AROMA COFFEE SHOP
  • VELOCITY BAR
  • SKY VIEW POOL BAR

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1184 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 120
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 71
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 71
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Crowne Plaza Nairobi Airport, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 652 out of 867 reviews" "
Rating 8 - Good. 159 out of 867 reviews" "
Rating 6 - Okay. 23 out of 867 reviews" "
Rating 4 - Poor. 15 out of 867 reviews" "
Rating 2 - Terrible. 18 out of 867 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dossie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room at 4am in the morning. My flights to Nairobi were changed and I arrive at a different time than my original arrival. I call for an airport pick-up and they came immediately. That was so important! I highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and they helped us pull together of day of ad ventures with no warning.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Exceptional hotel for our layover.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very short stay but wish I could have stayed longer. Staff was very friendly and hotel was very nice. Close to airport
Stayed 1 night in Sep 2024

10/10 Excellent

Sutapa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes from the airport , inside the security perimeter, which is a huge advantage. Rooms , big, clean , well appointed. Hourly shuttle , but choice of booking private shuttle at anytime - I think it was $10 one way. Small souvenir shop near reception, better prices than duty free shops at the airport! Food at coffee shop tasty, good quality and portion size. Highly recommend for a convenient, safe stay near the airport .
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few hours before catching our super early fight to go home. Clean and convient, but the hourly shuttle is kind silly. For an airport hotel, you would expect a much more frequent shuttle schedule, especially when Uber and taxi cannot come in to pickup guest.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to hang out and take a shower before an international flight. It was close to the airport and has a free shuttle to/from the airport. Worked out so well!
Stayed 1 night in Sep 2024

10/10 Excellent

Olufeyifunmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay there again. Pleasant and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

Alton

Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, West Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review. Just read survey answers
Stayed 1 night in Aug 2024

10/10 Excellent

Art

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine but it’s surrounded by buildings that are busy 24hrs if you are on first floor you can’t sleep very well
Stayed 1 night in Aug 2024

10/10 Excellent

Peace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gita

Stayed 1 night in Aug 2024

10/10 Excellent

patwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza in Kenya was amazing. It was super clean, awesome customer service, food was great, I felt safe and my stay was overall super great
Stayed 1 night in Apr 2024

10/10 Excellent

KEITH

Excellent location- minutes from the airport with shuttles. Well trained staff in all functions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Nairobi several times a year and Crowne Plaza is a must stop for me to regroup for long travel. Cleanliness, amazing staff, great food.
Stayed 1 night in Aug 2024

10/10 Excellent

Dallas, Naples

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed here. The facility is wonderful and I will be staying here again. It is extremely easy to get to when arriving by air in the evening. I gave a lower grade for area around the property as I do not think it would be as convenient as other properties If I were staying in Nairobi for more than a night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hongxing

Stayed 1 night in Jul 2024