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Kusatsu Onsen Hotel Village

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kusatsu Onsen Hotel Village

Exterior
2 indoor pools, seasonal outdoor pool
Thai massages, reflexology
Gift shop
In-room safe, bed sheets, wheelchair access

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
618 Kusatsu, Kusatsu, Gunma, 377-1711
  • Kusatsu Nettaiken
    7 min walk
  • Ohtakinoyu Hot Springs
    9 min walk
  • 白根
    2 min walk
  • Yudanaka Station
    42 min drive

Room options

View all photos for Selected room at Check-In, Non Smoking, Mountain View

In-room safe, bed sheets, wheelchair access

Selected room at Check-In, Non Smoking, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

Japanese-Western Room, Non Smoking, Annex Building

  • 46 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Tower Building Western-Style, Non Smoking, Mount View

In-room safe, bed sheets, wheelchair access

Tower Building Western-Style, Non Smoking, Mount View

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Outbuilding Log Cottage, Mountain View

Outbuilding Log Cottage, Mountain View | Private kitchen

Outbuilding Log Cottage, Mountain View

  • 55 sq m
  • Mountain view
  • Sleeps 5
  • 3 Twin Futons OR 2 Twin Beds

Similar properties

Exterior

Kusatsu Onsen Daitokan

Free WiFi
Restaurant
Breakfast available
Housekeeping
3.8 out of 5, Good, (541)
The price is AU$286
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kusatsu Onsen Daitokan

About the area

Kusatsu

When you stay at Kusatsu Onsen Hotel Village in Kusatsu, you'll be next to a golf course, within a 5-minute drive of Kusatsu Onsen Ski Resort and Yubatake. .This family-friendly hotel is 2.2 mi (3.6 km) from Joshin'etsu-kogen National Park and 13.3 mi (21.5 km) from Mount Yokote.

What's nearby

  • Ohtakinoyu Hot Springs - 9 min walk
  • Yubatake - 10 min walk
  • Sainokawara Park - 15 min walk
  • Kusatsu Town Onsen Museum - 16 min walk
  • Kusatsu Onsen Ski Resort - 2 min drive

Restaurants

  • ‪グランデフューメ草津 - ‬9 min walk
  • ‪上州麺処平野家 - ‬10 min walk
  • ‪茶房 ぐーてらいぜ - ‬9 min walk
  • ‪草菴足湯カフェ - ‬10 min walk
  • ‪湯畑横丁銀の鈴 - ‬10 min walk

About this property

Kusatsu Onsen Hotel Village

Family-friendly hotel with 2 restaurants and 2 indoor pools
Kusatsu Onsen Hotel Village offers 162 air-conditioned accommodations with safes and slippers. Televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Hot springs and 2 outdoor tennis courts are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including hot springs and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy French cuisine at Holly Hock, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. A bus station shuttle is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Holly Hock - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Garden Cafe - This café serves breakfast, lunch, and dinner. Open daily.
AOI - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Mongolian, Portuguese, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free bus station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2200-2200 for adults and JPY 1100-1540 for children
  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Holly Hock
  • Garden Cafe
  • AOI

Things to do

  • 2 indoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa services
  • Table tennis
  • Tennis

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Corner/local shop
  • Mini golf
  • Playground
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Ski storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Indoor mineral hot springs (onsen)
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Additional fees may apply to children for items such as extra bedding and meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 2200 for adults, and JPY 1100 to 1540 for children
  • Crib (infant bed) fee: JPY 3300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 23 to August 29
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kusatsu Onsen Hotel Village
Onsen Hotel Village
Kusatsu Onsen Village
Onsen Village
Kusatsu Onsen Village Kusatsu
Kusatsu Onsen Hotel Village Hotel
Kusatsu Onsen Hotel Village Kusatsu
Kusatsu Onsen Hotel Village Hotel Kusatsu

Kusatsu Onsen Hotel Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 135 reviews" "
Rating 8 - Good. 48 out of 135 reviews" "
Rating 6 - Okay. 14 out of 135 reviews" "
Rating 4 - Poor. 7 out of 135 reviews" "
Rating 2 - Terrible. 8 out of 135 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff a bit hard to find with google maps but once there very nice place stayed in there log cabins beautiful scenery and atmosphere no air conditioner in the log cabin though it was smoking friendly
Stayed 1 night in Jul 2024

8/10 Good

Aiko

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Aiko

Travelled with family
Liked: Staff & service
The quality of the onset was top notch, but we think the facility needs some updates……
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Ha Hui Long

Stayed 2 nights in Jan 2024

2/10 Terrible

Melanie

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
We hope to return again
We enjoyed our three night stay very much, and we're happy that we chose this hotel. The room was a good size and fit our needs. The only complaint was the terrible pillows and fairly hard beds. The restaurant proved to be decent. My Japanese wife loved the breakfast choices and I was happy with some western basics, like great scrambled eggs, reasonable sausages terrific coffee and granola. The real treat was the outside Onsen, we chose to go when others were sleeping or dining. Easily enjoyed an hour twice a day with rarely others around. But we were there midweek which we'd do again. Lawson's across the street for supplies was hand and the walk to the cute town centre was easy and short. Oh, and the shuttle runs from 8:10 am to 9:10 pm twice an hour. Perfect. Yes it's a older hotel, but it's fine. The heat was on, the place was quiet and the Onsen was superb. If the price is right, book it.
Stayed 3 nights in Dec 2022

10/10 Excellent

su

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing a good place to stay.
Stayed 6 nights in Jul 2021

10/10 Excellent

Tarang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big onsen but a long walk to town center
It’s a very nice property with a big onsen on site which was the main reason for me. The hotel is a bit far from the main town center but the weather was nice and we didn’t mind the walk.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It my first time for this area. Kusatsu onsen. So good hotel, Staff helpful. Onsen in hotel nice already. Shuttle bus service so good. It so comfortable for this trip. I booked with dinner buffet. Food is so good taste more than I thought. Overall is perfect (recommend to stay)
Stayed 1 night in Jan 2019

8/10 Good

Pepito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
It was a great time of rest except the floor tile in the toilet is a bit old and deteriorating.
Stayed 1 night in Dec 2018

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen experience.
Reception was pleasant and quick. I really enjoyed the food and onsen experience. I only stayed one night and enjoyed the night.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good but not great
It was just good over all. Had to take a local bus to go to the hotel from the nearest station, for 30min. When we checked in we ask a staff some questions but he was not quite kind ( not rude) and really don’t understand our questions even we spoke in Japanese. And dinner was buffet, but not so good food, like many dishes and food were we can eat anywhere in Japan.lol Building was kind of old and not so many amenities. There was ski place next to the hotel, that was good.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Kusatsu onsen
It's a big hotel with a forest trail inside the property . They also have a ski place inside . But it's not always open. When it's closed they have a free shuttle to another ski resort.they also have hot spring inside the property .
Stayed 2 nights in Dec 2017

6/10 Okay

Phacharaporn

Liked: Staff & service
I will change hotel next time.
Nobody speaking in English that’s big problem for me to communicate .Food are the same menus every days not so many selections for you.Not quite happy with my 5nights holiday there.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel with decent onsen (two places) and places to eat (two main buffet-style restaurants). The hotel is about a 15-minute walk from the downtown area, but there are shuttle buses that run regularly.
Stayed 1 night in Oct 2017

8/10 Good

Gorubani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wilson, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't book Outbuilding Condominium Villa II
Outbuilding Condominium Villa II is a old service apartment, and it is separated from the hotel facility. The front door is locked from 10pm-6am because there is no staff in the outbuilding during night time. Pro: room is large, have a small kitchen Cons: old, bad smell, far from hotel facility.

10/10 Excellent

Shigemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても良いお宿でした。子連れに最高です！
Stayed 1 night in Jul 2024

8/10 Good

DAEILL, URAYASU-SHI

Stayed 1 night in May 2024

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Meyer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

KAZUMASA

Stayed 1 night in Apr 2024