Comfort Zone Naples

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January 2025

Photo gallery for Comfort Zone Naples

City view
City view from property
Luxury Room, Sauna
Royal Room, Sauna | Street view
Luxury Room, Sauna

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Free WiFi
    Free WiFi

Explore the area

Map
Via Loggia Dei Pisani 25, Naples, Città Metropolitana di Napoli, 80133
  • Piazza del Municipio
    5 min walk
  • Port of Naples
    5 min walk
  • Via Toledo
    8 min walk
  • Naples (NAP-Naples Intl.)
    31 min drive

Room options

Superior Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Comfort Room, Balcony

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Royal Room, Sauna

  • 45.0 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Room, Sauna

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • 23.1 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Comfort Room, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Naples

A stay at Comfort Zone Naples places you in the heart of Naples, within a 10-minute walk of Port of Naples and Via Toledo. .This guesthouse is 0.4 mi (0.7 km) from Spaccanapoli and 0.5 mi (0.7 km) from Castel Nuovo.

What's nearby

  • Port of Naples - 5 min walk - 0.5 km
  • Via Toledo - 8 min walk - 0.7 km
  • Castel Nuovo - 9 min walk - 0.8 km
  • Molo Beverello Port - 10 min walk - 0.8 km
  • Piazza del Plebiscito - 16 min walk - 1.3 km

Getting around

  • Università Station - 1 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples Intl. Airport (NAP) - 31 min drive

Restaurants

  • ‪Ristorante Bambù - ‬4 min walk
  • ‪Il Pomodorino - ‬2 min walk
  • ‪La Muraglia - ‬2 min walk
  • ‪Baccalaria - ‬2 min walk
  • ‪Europeo di Mattozzi - ‬1 min walk

About this property

Comfort Zone Naples

Guesthouse in Naples, a short walk to Port of Naples
Comfort Zone Naples offers 9 accommodations with espresso makers and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Naples guesthouse provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the guesthouse's room service.
Featured amenities include express check-out and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Room service available

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049B4ACOXJ69L

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Comfort Zone Naples Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 3 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find Somewhere Else to Stay
My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022

10/10 Excellent

Tianjiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Pablo, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexandra was extremely friendly and helpful. Location is in a business district, and perfectly located near the port of Mollo Beverello. I never once felt unsafe in our location, even at night. Definitely will stay again; hidden gem!
Stayed 1 night in Oct 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing room! Gorgeous marble and mirror interiors with a lovely balcony. Hot tub and sauna were a great bonus, too!
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Napoli.
Nice room with high ceilings in an older apartment building. Very nice stay and nice attention from the staff. I requested a massage after a long flight and enjoyed one in-room before a nice dip in the jacuzzi. Recommend!
Stayed 1 night in Sep 2019

2/10 Terrible

Pierre

Disliked: Staff & service, room comfort
NOT RECOMENDED
Very disapointed. Booked for 5 nights. We had to seach for the check in office wich is located quite far from our room and not at the adress given, and after receiving a set of 3 keys (!) we had to take our luggage to the room .The breakfast is in a cafe and we had to cross a street with high traffic.The breakfast is very poor you get 1 warm beverage ,1 cold and one baked item ,when we asked for another coffee, we had to pay for it.The room itself was far from the promissed 25 sq meter. No phone,no closet,and the safe did not work.There is an empty tiny minibar and a kettle but no coffe or sugar.I cannot recomend that facility .
Stayed 5 nights in May 2019

4/10 Poor

Thiruchelvan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im not staying here again
The pwrsonnel was great, fast and attentive. The apartment is inside an office building and the check in, if after 6-7 pm, is a nightmare. You have to call and wait for somebody to bring a key. If it is cold or raining, you are screwed.
Stayed 2 nights in Oct 2018

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023

10/10 Excellent

Müge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé
Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022

6/10 Okay

lucilla

Travelled with family
Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Motep

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2021

10/10 Excellent

Edoardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!
Stayed 1 night in Nov 2021

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Eliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável .
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Siamo stati benissimo, Annalisa ci ha fatto il check-in e soddisfatto le nostre esigenze in tutto e per tutto rendendosi sempre disponibile. La camera bellossima, Suite Royale, non volevamo più andare via! La zona ben servita, raggiungibile facilmente con i mezzi pubblici e accanto ad attrazioni turistiche storiche messe a disposizione del pubblico in modo generoso (Castel Sant'Elmo e Castel dell'Ovo)
Stayed 1 night in Jan 2020

8/10 Good

Friederike

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer in guter Lage.
Schönes, sauberes und modernes Zimmer. Allerdings hatte es ein bisschen den Stil eines AirbnB.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
La encargada Annalisa y la señora de limpieza personas encantadoras. Las personas de recepción muy despistadas y contándonos “una de indios” para justificar el retraso de la entrega de las habitaciones. Uno de los ascensores funcionaba sólo si le echabas 0,20€!!!!
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena zona. Habitación amplia, limpia, todo funciona El personal de limpieza de habitaciones mal El personal de recepción correcto
Stayed 4 nights in Nov 2019