Sydney Central Hotel managed by The Ascott Limited

4.0 star property

Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Reception
Superior Twin Room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • University of Technology Sydney
    ‪1 min walk‬
  • Capitol Theatre
    ‪7 min walk‬
  • World Square Shopping Centre
    ‪8 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪20 min drive‬

Room options

Executive Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sydney

A stay at Sydney Central Hotel managed by The Ascott Limited places you in the heart of Sydney, within a 10-minute walk of Capitol Theatre and World Square Shopping Centre. .This hotel is 0.6 mi (0.9 km) from International Convention Centre Sydney and 0.7 mi (1.1 km) from Hyde Park.

What's nearby

  • Capitol Theatre - 7 min walk
  • International Convention Centre Sydney - 11 min walk
  • Hyde Park - 13 min walk
  • Sydney Town Hall - 14 min walk
  • Circular Quay - 6 min drive

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Knight's Coffee & Tea Co - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬4 min walk
  • ‪Do Dee Paidang - ‬3 min walk
  • ‪Taco Bell Haymarket - ‬3 min walk
  • ‪Central Brew/Central Food - ‬1 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with a 24-hour fitness center, a short walk to Capitol Theatre
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thomas St Kitchen and Bar, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Sydney? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 45.00 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 36 for adults and AUD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2960 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport and food choices galore
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherilee

Liked: Cleanliness, staff & service, property conditions & facilities
ggjkk
Stayed 2 nights in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Nov 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location , location, location
Great location .. close to Chinatown and the main avenue of Sydney. Also walking distance from the train station if you are planning to visit other places.
Stayed 4 nights in Nov 2024

8/10 Good

Bianca

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Comfortable stay and great service from friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay at Sydney Central Hotel. Staff were friendly and very helpful especially very understanding when it comes to $50 dining and drinks credit. Restaurant on site was decent. Location is good, many dining options close by and very close to Central station. Room was spacious and simple. I would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Jalinna

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the staff excellent. Some of the public areas need attention. The toilets near the restaurant and carpet leading to them need updati g if anyone seen them first you would not stay there.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna-Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Swee Wah

Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent, conveniently close to Central Station, Chinatown, and Light Rail stations. However, the facilities in room 918 needed attention— the shower tap was broken, and the kettle was not working. Unfortunately, these issues hadn’t been addressed before my check-in, so I had to contact the front desk for repairs, which was a bit of an inconvenience and wasted my time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy access.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Very good location, nice staff. Breakfast was good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic stay at this hotel the rooms were spotless cleaned everyday. Central to all of the big attractions. Staff were very pleasant and helpful. Would recommend this hotel.
Stayed 4 nights in Nov 2024

6/10 Okay

Molly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent short stay at this hotel. The hotel is in a good location, easy walk into the CBD and close to light rail options and a short walk to Central station. The hotel itself has a warm and inviting foyer with a restaurant onsite. The room we stayed in was clean and roomy. Overall, cant find a fault, check in was quick and simple, room was decent and hotel meet our needs in every way.
Stayed 3 nights in Nov 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is wearing a bit and the bathroom is a shower of the bath. In a very very small bathroom. The staff super friendly and helpful. Rooms serviced beautifully every day. The bed very comfy.
Stayed 7 nights in Oct 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, with comfortable beds and modern decor. The only thing I would add would be a mirror in the main area. The balcony door was difficult to open, make sure you lift some weights before trying! They set up a cot in our room while we were out (by mistake) but we're quick to fix the error and apologetic. Overall, the location was great, hotel safe and the buffet breakfast a great option. Staff were super friendly. Would recommend and would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, kind/ professional staff, clean facility and great location. Would recommend this hotel to anyone!
Stayed 3 nights in Oct 2024