Sofitel Sydney Darling Harbour

5.0 star property

Photo gallery for Sofitel Sydney Darling Harbour

Exterior
Outdoor pool, open 6 AM to 9 PM, pool loungers
Exterior
Club Suite, 1 King Bed, Club lounge access (Bellerive)
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
12 Darling Drive, Sydney, NSW, 2000
  • International Convention Centre Sydney
    ‪6 min walk‬
  • Star Casino
    ‪9 min walk‬
  • SEA LIFE Sydney Aquarium
    ‪12 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪21 min drive‬

Room options

Superior Room, 2 Double Beds, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 2 Double Beds

Luxury Room, 1 King Bed, Harbour View, Corner

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Business Lounge Access (Bellerive)

  • 112 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Harbour View (Prestige, Club Millésime)

  • 74 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Premium Bath, Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jones Bay View)

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Darling Harbour View)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed, Harbour View (Club Millésime Benefits)

  • 53 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sydney

In the heart of Sydney, Sofitel Sydney Darling Harbour is within a 5-minute drive of Star Casino and Hyde Park. .This luxury hotel is 2.2 mi (3.6 km) from Circular Quay and 2.5 mi (4.1 km) from Sydney Opera House.

What's nearby

  • Star Casino - 9 min walk
  • Hyde Park - 15 min walk
  • Circular Quay - 5 min drive
  • Sydney Opera House - 6 min drive
  • Sydney Harbour Bridge - 7 min drive

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 10 min walk
  • Sydney Airport (SYD) - 28 min drive

Restaurants

  • ‪The Ternary - ‬5 min walk
  • ‪Planar Restaurant - ‬4 min walk
  • ‪Atelier by Sofitel - ‬2 min walk
  • ‪Club Millésime - ‬1 min walk
  • ‪The Little Snail Restaurant - ‬6 min walk

About this property

Sofitel Sydney Darling Harbour

Boardwalk/promenade Sydney hotel in Sydney Central Business District with a full-service spa
Sofitel Sydney Darling Harbour offers 590 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 590 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Atelier by Sofitel, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Sydney? This hotel has 5350 square feet (497 square meters) of space consisting of conference space and 8 meeting rooms.
A complimentary manager's reception is offered each day.
Atelier by Sofitel - Overlooking the ocean, this restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Champagne Bar - Overlooking the ocean, this Champagne bar serves light fare only. Open select days.
Le Rivage - This bar is located by the pool. Open select days.
Esprit Noir - This lobby lounge serves lunch and dinner. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 89 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 38-52 for adults and AUD 20-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Atelier by Sofitel
  • Champagne Bar
  • Le Rivage
  • Esprit Noir

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5350 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 52 for adults, and AUD 20 to 20 for children
  • Valet parking fee: AUD 89 per night
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour (opening November 2017)
Sofitel Sydney Darling Harbou
Sofitel Sydney Darling Harbour Hotel
Sofitel Sydney Darling Harbour Sydney
Sofitel Sydney Darling Harbour Hotel Sydney

Sofitel Sydney Darling Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

wissam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing experience
Stayed 2 nights in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Sofitel Darling Harbour a few times now and it never disappoints.
Stayed 1 night in Nov 2024

4/10 Poor

Thuy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms but reception service was a let down
The room was comfortable and clean. Door staff were friendly and proactive. Somehow the reception staff was a complete let down. Slow, understaffed and made errors. Check-out was made simple as I was told I can simply return the keys and any additional charges would be charged directly to my card. That somehow resulted in me being double-charged for the room. That is despite it being confirmed at check-in that I’ve already paid. When I came to pick up my suitcase I had to queue up for 25mins to speak to someone about this issue at reception. This was at 3pm which is their standard check-in time and the hotel had only 2 staff manning the reception desks. The queue had about 4 groups before me when I started queuing up. By the time it was my turn, there were about 6-7 groups after me also getting frustrated by the long wait. The service is shocking for a hotel that claims to have 590 rooms. Hopefully it’s something they’ll improve. In terms of my refund, they said it’ll take up to 7 days to process and the staff didn’t offer much more than an explanation that someone made an error and didn’t acknowledge that it was an inconvenience to us.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for easy access to most facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SHAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was excellent. I stay in Hotels often and I was very impressed with the quality of food.The bed was extremely comfortable as are the pillows. It's one of my favorite Hotels to stay in worldwide.
Stayed 1 night in Nov 2024

10/10 Excellent

Gokhan

Liked: Cleanliness, property conditions & facilities
It was beautiful night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Stayed 5 nights in Oct 2024

10/10 Excellent

KEN, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KEN, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
I didn't like the pool area, it was so loud as the construction was directly in front of it , the view was terrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Stayed 5 nights in Oct 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Kellie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect location close to shops, dining and transportation. Services need to be improved . No room service unless requested. Even requested, long wait, 3 -4 hours. Back to hotel 5pm after a long walk, still messy bed and wet towels, requested room service at reception while having a drink in lobby, back to room in two hours times, still not done, the staffs coming over an hour more later while we’re falling sleeping. While a local friend driving over to pick us up, it’s a short stop and she park in a safe spot, the staff told her to park somewhere else with no clear instructions, then another staff told her to drive back while she can reverse to his indicated spot! So frustrated!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024