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InterContinental Sydney, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Sydney, an IHG Hotel

View from room
Point of interest
Point of interest
Point of interest
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
117 Macquarie Street, Sydney, NSW, 2000
  • Circular Quay
    4 min walk
  • Martin Place
    9 min walk
  • Royal Botanic Gardens
    9 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    15 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Harbour View (East Harbour View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, Harbour View (East Harbour View)

  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Harbour Bridge View)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View (Harbour Bridge View)

  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club lounge access (Governor Opera)

Suite, 1 King Bed, Club lounge access (Governor Opera) | View from room

Suite, 1 King Bed, Club lounge access (Governor Opera)

  • 70 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (View)

  • 70 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Opera, Club Intercontinental Access)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Accessible Bathtub (Opera, Club Intercontinental Access)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access (View)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Harbour View (East Harbour View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access, Harbour View (East Harbour View)

  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Harbour View (Harbour Bridge View)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, Harbour View (Harbour Bridge View)

  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (View)

View from room

Classic Room, 1 King Bed (View)

  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View (East Harbour View)

View from room

Classic Room, 1 King Bed, Harbour View (East Harbour View)

  • 32 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, City View

View from room

Classic Room, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (View)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (View)

  • 64 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor, View)

View from room

Classic Room, 1 King Bed (High Floor, View)

  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Sydney

InterContinental Sydney, an IHG Hotel is centrally located in Sydney, a 4-minute walk from Circular Quay and 5 minutes by foot from Government House. .This luxury hotel is 0.4 mi (0.7 km) from Sydney Opera House and 0.7 mi (1.1 km) from Sydney Tower Eye.

What's nearby

  • Circular Quay - 4 min walk
  • Sydney Opera House - 10 min walk
  • Sydney Tower Eye - 14 min walk
  • Sydney Harbour Bridge - 17 min walk
  • SEA LIFE Sydney Aquarium - 19 min walk

Getting around

  • Sydney Circular Quay Station - 4 min walk
  • Martin Place Station - 8 min walk
  • Sydney Airport (SYD) - 20 min drive

Restaurants

  • ‪The Spice Room - ‬2 min walk
  • ‪Opera House to the Botanic Gardens Walk - ‬3 min walk
  • ‪Baskin-Robbins - ‬3 min walk
  • ‪Gelatissimo - ‬4 min walk
  • ‪Cafe Sydney - ‬4 min walk

About this property

InterContinental Sydney, an IHG Hotel

Bayside Sydney hotel in Sydney Central Business District with 2 restaurants
InterContinental Sydney, an IHG Hotel offers 509 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 509 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at The Conservatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Conservatory - This restaurant serves breakfast only.
The Treasury Bar - This bar serves lunch and dinner. A children's menu is available. Open daily.
Aster - Onsite rooftop bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 89.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 50 for adults and AUD 29 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Conservatory
  • The Treasury Bar
  • Aster

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – October 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 29 for children
  • Valet parking fee: AUD 89.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney, an IHG Hotel Hotel
InterContinental Sydney, an IHG Hotel Sydney
InterContinental Sydney, an IHG Hotel Hotel Sydney

InterContinental Sydney, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1009 reviews" "
Rating 8 - Good. 203 out of 1009 reviews" "
Rating 6 - Okay. 60 out of 1009 reviews" "
Rating 4 - Poor. 29 out of 1009 reviews" "
Rating 2 - Terrible. 28 out of 1009 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location right near the Quay and Opera House!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely
Stayed 2 nights in Nov 2024

6/10 Okay

justin

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel. Only complaint is the rude staff in the upstairs bar, but it’s still worth a visit for the excellent view.
Stayed 1 night in May 2024

10/10 Excellent

Susan Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our three nights at the Intercontinental Hotel and will definitely return when next in Sydney.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sydney Aug2024
The hotel is beautiful. It is also very centrally located to The Rocks area and maybe a block from the ferry/train stations. It an easy walk to lots of shopping, the harbor bridge, opera house and botanical gardens.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of Sydney. Great customer service. Amazing bar and breakfast. Would definitely recommend to anyone planning a stay in Sydney!
Stayed 4 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness
Been a few years since I stayed at Intercontinental Sydney last. Feels like there's been some corner-cutting. The breakfast buffet isn't as good. The service has fallen off a bit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bruce

Stayed 4 nights in Sep 2024

2/10 Terrible

Meredith

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Cleanliness
Good hotel with lovey view but no option of a bathtub in the en-suite unless you book a suite. Service at bar (dinner off foyer) was slow.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically, an excellent hotel in ideal location with links to the colonial history of Sydney. Room cleaning variable; switches in rooms not visible once lights are out. Permutations for lights on and off in room limited. Dining options limited
Stayed 6 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Sydney Stopover
Excellent service, beautiful decor, comfortable furnishings, delicious breakfast, exceptional concierge. It was our first visit but we’ll be back.
Stayed 1 night in Sep 2024

4/10 Poor

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The system was down when we checked in so we couldn’t check in till 4pm an hour after our normal check in time. Room was nice and view was beautiful but the aircon was not cool enough and it got quite hot in the room. The rooftop bar was nice and views were amazing. Upon returning to the room we requested a bucket of ice but it took an hour and 5 phone calls to finally get the bucket of ice. I’d like to stay there again as the views and location were great but on the first time to stay there I did feel a bit let down by some of the service issues. Hope this feedback helps and can improve the service delivery for this venue.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, lots of thoughtful touches, great bar on the roof. Comfy bed
Stayed 3 nights in Aug 2024

8/10 Good

Aleksandr, San Jose

Liked: Cleanliness, property conditions & facilities
Service needs improvement
Stayed 4 nights in May 2024

4/10 Poor

GLEN, San Francisco

Travelled with family and small children
Disliked: Staff & service
Positives: Early check in was smooth. Armani the front staff was very professional and helpful. Bed was comfortable, swimming pool had a nice view, breakfast buffet service was delicious and good. Check out was good - they helped with my luggage and provided me with takeaway breakfast for my family. Negatives: The baby crib they provided was old and run down. I asked for a replacement and it didn't work properly. There was gum under the table (unsafe for my baby that grabs things). Housekeeping did not take out my trash properly 3x in 9 days (I had many dirty diapers). Engineering staff walked all over my bathroom and got footprints everywhere, so dirty especially I have kids. To make matters worse, I requested a wake up call at 4:45am on a Friday, but they called me on Thursday unnecessarily waking me. There were a lot of internal miscommunication among staff in this hotel. For a 5 star hotel, it was only for the name and decor, but the internal staff really needs improvement to serve their customers. The standards were overall very low and did not meet my expectations. I was lucky to be able to meet the General Manager and she was able to accommodate my needs. I hope they strive to make better improvements for future customers.
Stayed 9 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sydney Stopover.
A lovely couple of days in Sydney at the Intercontinental Hotel. A fantastic location close to the Opera House, Harbour Bridge and Circular Quay. The room was very comfortable and spotlessly clean. Recommended.
Stayed 2 nights in Aug 2024

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff services and facilities are amazing.
Stayed 1 night in Aug 2024