See all properties
Save

AC Hotel by Marriott New Orleans French Quarter

4.0 star property

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Lobby lounge
Front of property - evening/night
Lobby
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Bourbon Street
    ‪3 min walk‬
  • Caesars Superdome
    ‪13 min walk‬
  • National World War II Museum
    ‪17 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (4383)
The price is AU$235
for 1 room
includes taxes & fees
7 May - 8 May
Crowne Plaza New Orleans French Qtr - Astor by IHG

About the area

New Orleans

AC Hotel by Marriott New Orleans French Quarter is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome. .This hotel is 0.8 mi (1.3 km) from Jackson Square and 0.9 mi (1.4 km) from French Market.

What's nearby

  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Jackson Square - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.4 km
  • National World War II Museum - 17 min walk - 1.4 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and Smart televisions. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott New Orleans French Quarter. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ria

Liked: Cleanliness
Overpriced for what it was. Good location and nice staff. Daily room cleaning was poor. Didn’t clean up trash. There was no soap in the room. Not a 4 star hotel. More suited to be a 3 star.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard, Bullhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, small rooms. Terrible mattress
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Travelled with group
Disliked: Amenities
Windows were filthy. Cobwebs in very high ceilings. Bar was not properly stocked on a Friday. The sidewalk immediately outside the front door is a safety hazard. The front door area near the valet reeks of smoke. It is very unpleasant. Receptionist I spoke with at front desk twice was rude. Lacked information on restaurants in the area. Spoke very softly. Seemed easily irritated. Mm We were on the 3rd floor and it was excessively noisy each night. I rated this hotel as average but it may be less than average given the room rate, location and rating I reviewed before booking. I will not recommend this hotel. I would not stay gere in the future.
Stayed 3 nights in Jan 2025

8/10 Good

Cella

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, convenient, walking distance to bourbon street
Stayed 2 nights in Jan 2025

10/10 Excellent

ALFREDO

Stayed 1 night in Jan 2025

10/10 Excellent

Teresa, Sherwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was fast. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elaine

Stayed 1 night in Jan 2025

10/10 Excellent

Walshanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that the property was waling distance to every place we wanted to go...i didn't like the fact that it was hard to reach front desk and that one of the supervisors came accused me of a complaint that i was reaching out to inform them of... but overall i love this place minus her

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't Stay Again

The hotel was in a good location near the French Quarter and the (paid) breakfast was good, but that's where the pros of our stay end. The hotel was run down, dingy, and smelled bad in the lobby and hallways. Most of the staff seemed disinterested in attending to guests. It's shocking that this hotel is associated with the Marriott brand.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had a excellent experience
Stayed 2 nights in Jan 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service

NOT in the French Quarter or in expected condition

I booked this hotel because it advertised as in the French Quarter, but it it NOT. It is a block and a half away. I asked the front desk if it was safe for me to walk at night to the Quarter (which is why I wanted to be in the French Quarter), and they told me it is not, to take a taxi/uber. I will give a shout-out to the staff, which was exemplary in their handling of me losing my key and in helping me get a taxi to the airport. The room condition left much to be desired. The sink was stopped up and they didn't fix it when I asked. The sliding bathroom doors didn't slide open fully. The European breakfast felt sparce in a city of such rich food - I wouldn't recommend it for the $15. Neither, in fact, does the lady serving the breakfast - I heard her continually recommend nearby restaurants to customers.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and celebrated my Birthday which was my 40th! My first time being in New Orleans and loved it
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

This hotel is in a great location. The room was spacious, but a bit dark. The beds were comfortable. The staff is very friendly. I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cornelius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great for the location. Can use some work but that can just be my taste as I’m a contractor. Very walkable to everything (The best part). Staff was very friendly and knowledgeable of different places to visit and eat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliann

Stayed 1 night in Jan 2025

8/10 Good

Hasani J

Travelled with family
Location and cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

8/10 Good

Alexandra, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good points: Very convenient location. Nice gym. Breakfast host very friendly and helpful. The less good: Tired in areas (esp outdoor space). Room very dark even with all lights on. Front desk personnel varied from helpful to defensive. We had an issue with one of our two reservations. It was ultimately resolved by the manager but it took some time and it was quite stressful. Overall, recommended for the price and location but not perfect.
Stayed 3 nights in Dec 2024

8/10 Good

Kristen

Stayed 1 night in Dec 2024

8/10 Good

Logan

Stayed 1 night in Dec 2024

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations and was great quality for a good price.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Long

Liked: Cleanliness, staff & service
Average hotel
Stayed 1 night in Dec 2024