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AC Hotel by Marriott New Orleans French Quarter

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
Front of property - evening/night
Lobby
Courtyard
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
221 Carondelet St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Saenger Theatre
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, No Windows

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, No Windows

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, No Windows

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (3888)
The price is AU$307
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Crowne Plaza New Orleans French Qtr - Astor

About the area

New Orleans

AC Hotel by Marriott New Orleans French Quarter is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome. .This hotel is 0.8 mi (1.3 km) from Jackson Square and 0.9 mi (1.4 km) from French Market.

What's nearby

  • Bourbon Street - 3 min walk
  • Caesars Superdome - 13 min walk
  • Jackson Square - 15 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • National World War II Museum - 17 min walk

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and Smart televisions. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott New Orleans French Quarter. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 47-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 134 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst staff I have ever encountered at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
While in your room you can hear everything in the hall, the rooms on either side. Not quiet at all!!!
Stayed 4 nights in Oct 2024

8/10 Good

Jill

Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2024

8/10 Good

Masha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel. Small room but we didn't need anything fancy. Good housekeeping.
Stayed 4 nights in Oct 2024

6/10 Okay

Alanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No thanks
I suppose I was naive when I thought booking a higher rated hotel would result in better service. Joke's on me! We arrived at 5:30. Check in is at 4. Our room wasn't ready. Not a huge deal. They said it would be half an hour later, so we sat in the lounge to wait. Our room wasn't ready until nearly TWO HOURS LATER! With New Orleans being the ultimate destination of our road trip, that is a two hour loss of exploration time. The people at the desk laughed at us for our frustration and were very condescending, making our first impression of New Orleans incredibly negative. When we finally got into our room it was fine. Not awesome. I paid for the large King so we would have two city views. Do not be fooled by the words "French Quarter" in the title of this hotel. It is not, in fact, in the French Quarter, and you do not, in fact, see the charming views of the Quarter from any window. The room did not have a dresser so we stored our clothes in piles on the floor (???!!!) and the bathroom door was sliding frosted glass that did not lock (???!!!). The bed was just okay. We could feel (and hear) bed springs. It was nice that we could log into our own Netflix on the room TV. It was clean. The towels were big. The required valet parking was very expensive. We were in walking distance of Bourbon Street which was awesome, and we could easily catch the street car from where we were. Ultimately, New Orleans was amazing - this hotel was the only bad thing I have to say about it.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Macia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

8/10 Good

Aesha

Stayed 3 nights in Sep 2024

8/10 Good

Cassandra

It was nice, good location, tour credit is not included though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very upscale and beautiful touches
Stayed 1 night in Oct 2024

10/10 Excellent

Antoine M

Stayed 1 night in Jul 2024

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place other than parking couldn’t complain.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Travelled with partner
Liked: Property conditions & facilities
Trip was amazing! Do all your research.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erik

Liked: Property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We loved our room. The high ceilings and fun layout definitely make you know you are in the city. Being right down the street from Bourbon was awesome. We could literally walk out of the lobby and there we were . But the staff were a bit dry and not very helpful. Check in took a lot longer than necessary because of understaffing
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
The room was dirty and in need of repair and major TLC. There was hair in the sink and shower. There were smudges on the bathroom counters that I wiped off. The flooring was coming up and we tripped on it a few times. This was a quick one night trip and we were exhausted or I would have raised a fuss. Needless to say we were very disappointed and won’t be back.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run down. Needs several upgrades. Staff was not friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location a 2 min walk to bourbon street
Stayed 3 nights in Sep 2024

8/10 Good

Marissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & hotel was nice . The lighting wasnt great at all , no microwave in the room , no vending machines .
Stayed 2 nights in Sep 2024