Best Western Plus New Orleans Airport Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually furnished
Lobby
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
189 W Airline Dr, Kenner, LA, 70062
  • Cafe Du Monde
    7 min drive
  • Esplanade Mall
    9 min drive
  • Destrehan Plantation
    9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    4 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Kenner

Located in Kenner, Best Western Plus New Orleans Airport Hotel is in the business district, within a 15-minute drive of Pontchartrain Center and Treasure Chest Casino. .This hotel is 7.8 mi (12.5 km) from Clearview Mall and 9.3 mi (14.9 km) from Lakeside Shopping Center.

What's nearby

  • Pontchartrain Center - 10 min drive
  • Treasure Chest Casino - 10 min drive
  • Clearview Mall - 12 min drive
  • Lakeside Shopping Center - 14 min drive
  • Audubon Zoo - 20 min drive

Getting around

  • New Orleans Union Passenger Terminal - 20 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 4 min drive

Restaurants

  • ‪Emeril’s Table - ‬10 min drive
  • ‪MoPho - ‬9 min drive
  • ‪Folse Market - ‬9 min drive
  • ‪Bar Sazerac - ‬10 min drive
  • ‪Shake Shack - ‬10 min drive

About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free breakfast, in the vicinity of Pontchartrain Center
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus New Orleans Airport Hotel. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Kenner? This hotel has 450 square feet (42 square meters) of space consisting of a conference center and a meeting room. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 8 per day)
  • Wheelchair-accessible parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8 AM to 10 PM

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Best Western Plus New Orleans Airport Hotel Hotel Kenner

Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 430 out of 1004 reviews" "
Rating 8 - Good. 295 out of 1004 reviews" "
Rating 6 - Okay. 137 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 75 out of 1004 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yunier

Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was quite comfortable for me. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quite nice. However, you have to be very careful in the shower as there is nothing to prevent slipping and falling. Need to put a mat of some sort. Especially since our room was one that was designed to disabled guests. Nice little bench in the shower, but falling is a concern. And last, the coffee provided in the breakfast area was not that good.
Stayed 1 night in Sep 2024

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. No overpowering smell of cleaners or air fresheners. Bed was very comfortable. Staff was friendly and professional.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable place to stay. Spacious room, including closet. Did the job at housing us for a night without issues. Fairly good breakfast. A little limited with food choices, but what was provided is good enough.
Stayed 1 night in Aug 2024

8/10 Good

ShuNing

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Sioux City

Disliked: Cleanliness
Reasonable, convenient to MSY.
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Disliked: Staff & service
Traveler Beware!
My flight got in late and I arrived after 1am. When I checked in I requested a late check out. The following morning housekeeping knocked on my door and I told them I had requested a late check out. At 11am exactly the phone rang and I was told I needed to come downstairs to pay $50 to stay until 1:30. At 11:16 I arrived downstairs with my suitcase intending just to leave, the manager greeted me at the elevator and told me they had already charged me the $50. The entire process was fairly rude. I will not stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Brittany

Stayed 1 night in Jul 2024

8/10 Good

Cleveland

Liked: Cleanliness, room comfort
One night stay
Stayed 1 night in Jul 2024

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good overnight stay…
It was a good, convenient, overnight stay close to the airport.
Stayed 1 night in Jul 2024

8/10 Good

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for an early morning flight
This was a good rest location before an early flight out and it was the best hotel option for us. Not too many places to eat, only the waffle house was the closest, but it was good. Our bed was comfortable and front desk service was really nice as well.
Stayed 1 night in Jul 2024

8/10 Good

Phyllis

Stayed 1 night in Jul 2024

10/10 Excellent

MaryAn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mitchell

Liked: Cleanliness, amenities
Industrial area. The drive into the property was tight.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no power at check in and the motel didn’t have backup power. We had a late check in.
Stayed 1 night in Jul 2024

10/10 Excellent

VICKIE

Stayed 1 night in Jul 2024

10/10 Excellent

kelly

Stayed 1 night in Jul 2024

10/10 Excellent

NYIMA

Stayed 1 night in Jul 2024

2/10 Terrible

Letitia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay for the price
All in all the hotel was pretty decent. The only issue we had was with the pool. It seems that they don't take any pride at all of their pool. I don't think anyone cleaned it the couple days we were there. We had to skim off the bugs on top of the water each time we got in the pool, and it wasn't vacuumed at all. There were only two lounge chairs and they were both broken! We had no issues at all thought with the hotel or our room. Cold AC, clean room, good breakfast in the morning.
Stayed 1 night in Jul 2024