See all properties
Save

Bienville House

3.5 star property

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Breakfast area
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pet-friendly

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3730)
The price is AU$299
for 1 room
includes taxes & fees
12 May - 13 May
Bourbon Orleans Hotel

About the area

New Orleans

With a stay at Bienville House in New Orleans (French Quarter), you'll be within a 5-minute walk of Canal Street and Bourbon Street. .This historic hotel is 0.4 mi (0.6 km) from Caesars New Orleans Casino and 0.2 mi (0.4 km) from Mississippi River.

What's nearby

  • Canal Street - 4 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.4 km
  • Jackson Square - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.4 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out.
Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 778 out of 1150 reviews
Rating 8 - Good. 235 out of 1150 reviews
Rating 6 - Okay. 88 out of 1150 reviews
Rating 4 - Poor. 27 out of 1150 reviews
Rating 2 - Terrible. 22 out of 1150 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Amazing staff
Stayed 5 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, no hot water or heat

They moved us to the Monteleion hotel because the HVAC was not working. The Monteleion is a beautiful hotel with a wonderful staff. Unfortunately the HVAC did not work there either, nor did the water heater so we could not take a shower. I did expect a discount for the stay but we did nit.
Stayed 1 night in Jan 2025

10/10 Excellent

Anissa

Stayed 3 nights in Jan 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was fabulous and made every attempt to be accommodating. Really our only complaint was the temperature of the room. They were entirely to hot and we were unable to open any windows. We did alert the front desk to this issue. They told us the heat and air are centralized so they were unable to turn the temp down in our room. They did offer a box fan, which helped. However, when you spend that much money for a room, you should be comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

curtis Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Pool is not heated as the pump is broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great French Quarter Location

Comfortable accommodation in great French Quarter location. Friendly and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in the french quarter with a lot of character.
Stayed 1 night in Jan 2025

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
I was caught with in this historic snowstorm and needed to spend my 2 and night out by th
Stayed 2 nights in Jan 2025

2/10 Terrible

M.c.

I had gotten a room for New Year's Day, and the bombing happened. There was no way to even get to the hotel because all streets around it were closed and the FBI told people to stay away. The hotel would not issue me a refund. I love New Orleans and plan on going again, but not to this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Disappointed

Didn't get to stay at the Bienville. They were having HVAC problems and moved all the reservations to the Montelone Hotel (which is a bit dated, room fixtures and amenitites wise). I was really looking forward to the room I reserved with a patio and shower-only at the Bienville House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cy M.

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great at this property. Helpful, and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

evan christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say - you’re in the French Quarter & the staff at the hotel was EXCEPTIONAL! Checkin was easy - room was great & shower absolutely top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the bar on the first floor was great! Comfy beds too
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bienville house moved us to the Monteleone hotel due to no power. The hotel was beautiful, the staff is great! The bartender Reggie was also amazing! Great drinks and very personable and sociable, even being busy. Gave good suggestions of places to visit.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres Bienville

If you are looking for a decent size room in the heart of the quarter... This is it! Staff way very friendly and it's just close enough to Bourbon but far enough that the noise won't keep you up.. I will be back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We enjoyed our stay at Bienville House overall. It is an excellent location in the French Quarter and walking distance to all of the places we wanted to visit-Bourbon Street, the River Walk and other site seeing. We had a room with 2 double beds which were super comfortable. The room was a bit dated and was not as "bright" as it looked online. The bathroom was very nice, updated, modern. Plenty of hot water, the water pressure fair. The only problem we had of any significance was customer service- with the exception of Beverly, who was gracious and welcoming and very helpful at check in. However, surprisingly, the other front desk staff were not. No greetings, or smiles. I don't think we would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed the location. It made it easy to walk everywhere. I had ants in bathroom. I asked for ant traps. They said they would take care of when I left for day. The ants were still there after and no ant traps were left.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Beautiful clean comfortable great location. I don’t usually leave reviews but this place is just great.
Stayed 3 nights in Jan 2025

8/10 Good

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Close to Jackson Square and French Quarter night life without being too close
Stayed 2 nights in Dec 2024