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Bienville House

3.5 star property

Photo gallery for Bienville House

Suite (French Quarter)
Breakfast area
Front of property
Lobby
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(81 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Similar properties

Exterior
Place d'Armes Hotel
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.8 out of 5, Exceptional, 1,140 reviews
Place d'Armes Hotel

About the area

New Orleans

With a stay at Bienville House in New Orleans (French Quarter), you'll be within a 5-minute walk of Canal Street and Bourbon Street. .This historic hotel is 0.4 mi (0.6 km) from Caesars New Orleans Casino and 0.2 mi (0.4 km) from Mississippi River.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Royal Street - 3 min walk - 0.3 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Mardi Gras - 7 min walk - 0.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out.
Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 886 out of 1314 reviews
Rating 8 - Good. 267 out of 1314 reviews
Rating 6 - Okay. 105 out of 1314 reviews
Rating 4 - Poor. 28 out of 1314 reviews
Rating 2 - Terrible. 28 out of 1314 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location accessible to most locations by foot, if not, a quick Uber ride away. The cocktail lounge and pool are great.
Stayed 4 nights in Sep 2025

8/10 Good

Brent F, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not access to food at times when we were at the hotel
Stayed 3 nights in Oct 2025

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House is conveniently located to the dining and entertainment of the French Quarter, the River Walk and Canal Street. The staff is very attentive, friendly and helpful. The rooms are well appointed and clean, and guest are made to feel safe and comfortable during their stay.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness
Yes
Stayed 3 nights in Oct 2025

6/10 Okay

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters, we arrived 15 minutes before check in and 2 of our rooms weren’t ready (one double sundeck room booked via Expedia and the other king room directly booked via the hotel). We arrived back an hour later and they couldn’t honor the reservation booked via Expedia, as the room type we booked was no longer available. Thankfully, we did not need the extra room, so we settled for the King. The room was very nice and clean and the bed was VERY comfortable, however, we had a room along Decatur st. directly across a night club and other bars and restaurants. Traveling with a toddler an infant, this was inconvenient as the noise and bass from the music and passing cars, even with a sound machine, was unbearable until at least 4:30AM. They were willing to try and move both rooms to the Hotel Monteleone, but we had a wedding at 7:00 and it was 5:30 at this point. Wish we had been able to have the sun deck room on a higher floor, as we believe this would have been much more spacious and quiet. We also paid more for the sundeck room type and did not receive a refund for the difference in price. Hotel staff was friendly, but you can tell the system they have in place may be outdated or unorganized causing stress on the staff and guests. We stayed here for proximity to the cathedral for a wedding. Not sure if we’d stay here again unless we had another event in that specific area.
Stayed 1 night in Oct 2025

2/10 Terrible

brian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Liked: Cleanliness
Older hotel with expected wear of facility itself. Rooms clean and updated. Staff attention not at the level of the Ritz, which we had to switch from for our last night in Nola. You get what you pay for. In the heart of the French Quarter, very walkable for shopping and dining.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great employees were kind and knowledgeable
Stayed 1 night in Oct 2025

8/10 Good

Anthony, Thibodaux

Liked: Cleanliness, staff & service
Older hotel needs updating
Stayed 1 night in Oct 2025

6/10 Okay

Christopher, Godmanchester

Travelled with partner
Liked: Cleanliness, staff & service
Great location but when we stayed the hot water was not working well. Over two days the shower was only at an acceptable level for 5 minutes. A lukewarm shower is not the worst thing in the world but it is a basic item that I would expect to function.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and staff was excellent. Location was so easy to walk to almost everything. Beautiful, historic hotel, the only issue was the water in the shower took a long time to heat up and it did not have a lot of pressure, but it was a large, beautiful bathroom with a large walk in shower. Even with these issues, we will for sure stay here again when we come to NO!
Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
The staff was great, but the keys took three times up and down in an extremely slow and hot elevator. We were not the only people to experience this either as we met other people making the same trips to get their keys to work. The only option for parking is to pay 50 dollars for the vallet. Again, the staff is great. The sun deck room just means you share a porch that is also the walkway with everyone else on the wing/floor. Not an upgrade. The room is cute and very boutique like. Not really happy with it overall.
Stayed 1 night in Oct 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, rooms and bed. Close to the action without being totally overwhelmed by it. Room was just a little musty, but that comes with old buildings in a humid environment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Sep 2025

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

6/10 Okay

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Stayed 2 nights in Sep 2025

10/10 Excellent

Bridgett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Check in was good because the front desk person told us that the room that Travelocity offered for an upgrade (with an extra charge) would not accommodate the three of us.. she gave us another room but when we got to the room, none of our keys worked. The clerk then told us after she tried the keys and they did not work for her.. to take the room next door. I was very surprised and disappointed that a hotel that has a sign advertising that it’s a historical hotel had tattered and ripped carpeting.. not very appealing. The next day one of the keys stopped working for the room. The lady at check out seemed a bit confused with the process and I was a little discouraged by her comments as she was trying to re-explain the upgrade. I especially did not like her incorrect comment that I paid for only two people in the room and there were three of us. Incorrect and an embarrassing moment in front of my adult grandchildren as I paid for the trip. This was not true either. The location was good, but I believe there are better choices in the area. I would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in French Quarter. Very convenient to everything
Stayed 6 nights in Sep 2025

10/10 Excellent

Melissa Kaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Staff was very approachable. All our needs were met and location was great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025