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Embassy Suites by Hilton New Orleans

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton New Orleans

View from property
Bar (on property)
Restaurant
View from room
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Pool
  • Parking available
  • Gym

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    3 min walk
  • Magazine Street
    9 min walk
  • Canal Street
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King, Room

1 bedroom, in-room safe, desk, laptop workspace

King, Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites New Orleans Convention Center

Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1325)
The price is AU$584
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn & Suites New Orleans Convention Center

About the area

New Orleans

With a stay at Embassy Suites by Hilton New Orleans, you'll be centrally located in New Orleans, just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes by foot from Canal Street. .This hotel is 0.5 mi (0.8 km) from National World War II Museum and 0.5 mi (0.9 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk
  • Canal Street - 9 min walk
  • National World War II Museum - 10 min walk
  • Caesars New Orleans Casino - 10 min walk
  • Port of New Orleans - 14 min walk

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬5 min walk
  • ‪Ruth's Chris Steak House - ‬6 min walk
  • ‪Ernst Cafe - ‬4 min walk
  • ‪Cochon Restaurant - ‬5 min walk
  • ‪Mulate's - ‬2 min walk

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 280 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • Free manager's reception
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 674 out of 1471 reviews" "
Rating 8 - Good. 322 out of 1471 reviews" "
Rating 6 - Okay. 185 out of 1471 reviews" "
Rating 4 - Poor. 112 out of 1471 reviews" "
Rating 2 - Terrible. 178 out of 1471 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Had a couple of issues with the room most were resolved but they were not able to replace the broken coffee machine
Stayed 9 nights in Sep 2024

10/10 Excellent

Kellie

Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Travelled with partner
Liked: Amenities
It was affordable,wonderful breakfast, and great service.The only thing I didn’t like was the carpet in the hallways..it was smelly…they need to pull it up.
Stayed 1 night in Sep 2024

10/10 Excellent

Joey Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good. Front desk lady was very nice. Unfortunately, the first room was a double(booked a king) and the a/c wasn't working-77 degrees... Back to lobby where the nice lady promptly got us a different room. A/c was good but still a double. Back to the lobby where the nice lady gave us another and assured us it was a king. Up to the 9th floor and key didn't work. Back to lobby, guess that room you can't program a key but they had the one that worked. Ok, back up and yay!, it opened and all good, cold and a king. This was at 11pm after a 16 hour day of travel and layovers so finally good to sleep! Room was nice, bed comfortable, big TV's . Wish we could have arrived when we initially were supposed to but oh well, stuff happens. I had read reviews about a/c problems, just our luck I guess. Rooms are quite nice and recommend for that reason and the nice front desk lady resolving our issue eventually.
Stayed 1 night in Sep 2024

4/10 Poor

Kentrell

Travelled with group
Here’s a refined version that still conveys your frustration: *"This was by far one of the worst hotels I've ever stayed in. They were severely understaffed, especially when it came to valet service. We had to leave our car unattended multiple times, and even had to park and retrieve it ourselves, yet they still charged us the full valet fee. I asked to speak with the manager several times and never got the chance. On top of that, I had to call the front desk multiple times just to get my room cleaned. Overall, a terrible experience!"* This version highlights the main issues clearly and could be helpful for a review or complaint.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Stayed 1 night in Sep 2024

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great amenities.close to everything
Stayed 4 nights in Sep 2024

8/10 Good

Akiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stay started off pretty Rocky but everyone did their best to accommodate me
Stayed 1 night in Sep 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My patio view was remarkable
Stayed 2 nights in Aug 2024

10/10 Excellent

Chara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bedward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good, but need to be updated. Old furniture and fixtures. The staff was very friendly and helpful. The service was very good. The location is good unless you’re in love with the French Quarter, otherwise most places are within walking distance.
Stayed 4 nights in Sep 2024

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the location of this property. This is my second time staying here. However, this last time, the service lacked a bit. My bath towels had sooo much lint on them that I had to get a damp towel to get it off. I requested new towels and didn’t get them. Had to request them twice. There was only one roll of toilet paper and they gave us a box of tissue that you blow your nose with to use as toilet paper. I was very disappointed! I won’t be staying here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get to stay because of the Hurricane Francine. Would like a refund or credit for another trip
Stayed 1 night in Sep 2024

10/10 Excellent

patrina

Stayed 1 night in Sep 2024

10/10 Excellent

patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Shawntae

Stayed 2 nights in Sep 2024

2/10 Terrible

Jeanette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice stay. Tyree in valet was absolutely wonderful. He was very attentive with his job. He made sure the cars were out in a timely manner. Always courteous and polite. He’s a great asset to the company.
Stayed 3 nights in Sep 2024