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Hilton New Orleans/St. Charles Avenue

4.0 star property

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Exterior
Lobby
Meeting facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Bourbon Street
    ‪5 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

InterContinental New Orleans by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1455)
The price is AU$200
for 1 room
includes taxes & fees
28 July - 29 July
InterContinental New Orleans by IHG

About the area

New Orleans

With a stay at Hilton New Orleans/St. Charles Avenue, you'll be centrally located in New Orleans, a 6-minute walk from Bourbon Street and 11 minutes by foot from French Quarter Visitor Center. .This hotel is 0.7 mi (1.2 km) from Caesars Superdome and 0.8 mi (1.2 km) from Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • National World War II Museum - 13 min walk - 1.1 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Hotel with a restaurant, a quick walk to Bourbon Street
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 252 air-conditioned rooms featuring Smart televisions. 47-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a ballroom.
Enjoy Cajun/Creole cuisine at Luke, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

SHanicka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Bret

Travelled with partner
Disliked: Cleanliness, staff & service
First, when you walk barefoot on the room carpet, your feet turn black. No lie or exaggeration. The area around the hotel is loaded with homeless, like much of N.O. The noise at night is what really gets you. Other guests agreed. After midnight, the floors turn into loud frat houses. Drunk people coming back from Bourbon St. While we expected that to an extent, we didn’t expect the hotel to do nothing about it. Our last night included a huge fight 2 doors down at 3am. This is a property to stay away from. Also, the pillows suck!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shasta

Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was nice but we had to beg housekeeping to bring towels, front desk never answers the phone. I would rate an 7 out of 10 due to staff having no sense of urgency.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

sakinah

Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to walk to French Quarter or bourbon but far enough to be quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best trip ever

It was my daughters first time in New Orleans and we had a amazing trip and our room was perfect for her and cousin to have girl time and just have fun and it was wonderful trip and place to stay will stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Elene

Liked: Cleanliness, staff & service, property conditions & facilities
Not kid friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Melvin

Stayed 3 nights in Mar 2025

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing from valet to everyone in between Perfect 10 of 10
Stayed 1 night in Mar 2025

10/10 Excellent

grace, maplewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close enough to walk to Canal and Bourbon Street. Had a greeat night sleep comfortable bed spacious room
Stayed 1 night in Mar 2025

10/10 Excellent

Jewelee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brayden

Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean . Walkable to anything you would do in New Orleans . Street car option right in front of hotel, would definitely stay here again.
Stayed 4 nights in Mar 2025

8/10 Good

Noah

Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and a good service
Stayed 5 nights in Mar 2025

10/10 Excellent

Tianhao

Stayed 4 nights in Mar 2025

6/10 Okay

Charlie Blockett,

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was not as expected for a junior suite. we thought there would be two chairs for the size of the room. The staff was courteous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcus-Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Orleans gave me an amazing 30th bday
Stayed 3 nights in Mar 2025

10/10 Excellent

Rita J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Louisiana Hospitality at its Best

The Hilton's location made getting around to the sites we wanted to see very easy: the WWII museum, Canal Street, Bourbon Street, & the Audubon Aquarium. The desk clerks were always smiling and ready to assist us.
Stayed 2 nights in Mar 2025