Hilton New Orleans/St. Charles Avenue

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Point of interest
Exterior
Reception
Junior Suite, 1 King Bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Canal Street
    4 min walk
  • Lüke
    1 min walk
  • St. Charles at Union Streetcar Stop
    1 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

Suite, 1 King Bed

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Bathtub (Accesible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed (Accesible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at Hilton New Orleans/St. Charles Avenue, you'll be centrally located in New Orleans, a 6-minute walk from Bourbon Street and 11 minutes by foot from French Quarter Visitor Center. .This hotel is 0.7 mi (1.2 km) from Caesars Superdome and 0.8 mi (1.2 km) from Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 6 min walk
  • National World War II Museum - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 14 min walk
  • Jackson Square - 15 min walk

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall Coffee - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Hotel with a 24-hour fitness center, a quick walk to Bourbon Street
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 252 air-conditioned rooms featuring Smart televisions. 47-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a ballroom.
Enjoy Cajun/Creole cuisine at Luke, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Luke

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 47-inch smart TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Adelene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we showed up we didnt know where to park. So we asked the valet. The man was really nice instead of talking to us girls like we were stupid. He gave me all my option's of what it would cost foe valet or to self park and pay for the day. I really appreciated that beacuse sometimes when a young women ask question people talk to myself and others like we dont have common sense! I really appreciate and valued his help!
Stayed 1 night in Sep 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal, great service
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Teofilo, Leesville

Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Shaundranique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Walking in to a room that was nice clean and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite spots in the city. On St Charles with street stops under a block away. The restaurant downstairs is phenomenal. And across the street there is a great little cafe. “ The Streetcar Cafe”! Two blocks to the French quarter. Great spot. Will be back. Fo sho!!
Stayed 1 night in Jul 2024

10/10 Excellent

Devan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great centrally located, easy walk to Canal Street, plenty close restaurants! Staff was Great!
Stayed 2 nights in Aug 2024

8/10 Good

Hiroki

Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner
Old hotel, need renovation and staff not friendly
Stayed 2 nights in Aug 2024

8/10 Good

Mirjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the French Quarter. The hotel was very clean and the staff was helpful. If you like to go to bed early you may have a little trouble with the noise from the street car passing by, but other than that, it’s a wonderful place to stay.
Stayed 2 nights in Aug 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 1st time staying at the Hilton. It did not disappoint either! I didn’t like furry friends being welcomed at the hotel. But I didn’t see, or smell any animals. Hotel lobby smelled wonderful. The valet guys PROVIDED EXCELLENT, EXCELLENT SERVICE! They were so helpful & friendly. Went out of their way to make you happy & solve any situation!(
Stayed 2 nights in Aug 2024

8/10 Good

henry

Liked: Property conditions & facilities
The rooms are tiny. This was the smallest room I have ever seen at a Hilton hotel, But I guess that should be expected when you’re staying in 100-year-old building. They said this size room could sleep four people, and it probably could but would be very very uncomfortable. luckily it was only me staying there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maureen-Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton St. Charles is a great property that is central to everything! Quick walks to Bourbon St., French Quarter, French Market, shopping, and restaurants. Check is was super fast and easy. Staff were very friendly, the property is very clean, and safe. This will be my go-to hotel from now on when I’m in NOLA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property the staff was amazing and it was a great stay the only thing I would say is parking is expensive so park across the street. Overall I would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Willie Maryland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything
Stayed 5 nights in Aug 2024

10/10 Excellent

quanesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to canal and bourbon street, casino and outlet mall as well. Good location i felt safe day and night
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was top tier. The cleanliness of the was amazing. I would book there again
Stayed 1 night in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
My trip was excellent 👌
Stayed 2 nights in Aug 2024

8/10 Good

Danielle

Stayed 2 nights in Aug 2024

8/10 Good

Katia

Travelled with group
Liked: Cleanliness, staff & service
Overall it was in a great location. Within walking distance to bourbon street
Stayed 4 nights in Jul 2024

10/10 Excellent

latoria

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and very spacious..location was great. Would stay again
Stayed 1 night in Jul 2024