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The Westin New Orleans

4.5 star property

Photo gallery for The Westin New Orleans

Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Lobby
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed

Suite, 1 King Bed, View

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3689)
The price is AU$316
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Bourbon Orleans Hotel

About the area

New Orleans

With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. .This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 12 min walk - 1.0 km
  • Port of New Orleans - 4 min drive - 2.4 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬5 min walk
  • ‪Felipe's Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel with a 24-hour fitness center connected to a shopping center in New Orleans
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
Grab a bite to eat at River 127, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1196 out of 1664 reviews
Rating 8 - Good. 264 out of 1664 reviews
Rating 6 - Okay. 108 out of 1664 reviews
Rating 4 - Poor. 52 out of 1664 reviews
Rating 2 - Terrible. 44 out of 1664 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessie

Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Very convenient and walkable to many attractions especially the Steamboat Natchez ride on the Mississippi River.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Amenities
Great hotel. Beautiful views of the Mississippi
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Stayed 2 nights in Dec 2024

10/10 Excellent

Ambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Leah

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Located near everything which is walking distance plus the trolley is right outside for those who dont want to walk and the hotel gave us free passes to ride
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the river and city. Convenient to everything
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great when visiting the French Quarter. Canal Place shopping is next door and the restaurants of the Quarter are close by. The bar/lounge on the 11th floor lobby has a perfect view of the water. The rooms are clean and spacious. Expect the full hospitality of New Orleans from the friendly and professional staff. True southern charm.
Stayed 3 nights in Jan 2025

4/10 Poor

Derrell

Resort Fee Issue
Didn’t know about the $30 ‘Resort’ fee. Only staying one night, had dinner plans in NOLA. Discovered I couldn’t use the resort benefit for breakfast the next morning. Wasn’t told how to use the ‘Resort’ fee.
Stayed 1 night in Jan 2025

10/10 Excellent

Laina, Drexel Hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Always great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great bar atmosphere, rooms were spacious. Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great property 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey but worth it.
The hotel is beautiful and the views from the lobby and our room was amazing; ask for a room with a river view. The bed was extremely comfortable - not too firm and not too soft. Everything was spotlessly clean. It's pricey; read the fine print when you book. Parking is not included (at least not in our reservation). It is valet and cost $58/night. We were only there one night but they did mis-ID our vehicle (both times we used it) which caused substantial confusion when we were checking out and they bought us a really nice cadillac sedan instead of our rather beat up and aged Toyota 4Runner. But we loved the whole feel of the place and the location, right at the foot of canal on the river and on the edge of the Quarter. We plan on going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service
Service was good Hotel was rundown Restaurant quality was so so
Stayed 3 nights in Dec 2024

10/10 Excellent

Aubynette

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Bar and common area was nice, plenty of seating and an amazing view. Every member of the staff was friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached mall, casino literally across the street, River Walk mall literally less than 5 min walk.. Canal pretty much at the front door… Awesome bar and lounge inside hotel with great service.. This will forever be my go to Hotel for New Orleans.. You can walk in almost any direction and find something to eat. Trust me you won’t be disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Coleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the second time staying there and it did not disappoint either time. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 1 night in Dec 2024

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025