Located in New Taipei City (Sanxia), The Great Roots Forestry SPA Resort is within a 15-minute drive of Manyueyuan National Forest Recreation Area and Sanxia Old Street. .This family-friendly resort is 7 mi (11.3 km) from Dongyanshan National Forest Recreation Area and 7.9 mi (12.8 km) from Yingge Ceramics Museum.
Taoyuan International Airport (TPE) - 45 min drive
Restaurants
台灣磚窯雞三峽 - 9 min drive
皇后鎮森林 - 14 min drive
松柏園餃子館 - 8 min drive
荒郊野外土雞城 - 7 min walk
白雞滷味小舖 - 15 min drive
About this property
The Great Roots Forestry SPA Resort
Suburban resort with 2 restaurants and a full-service spa
The Great Roots Forestry SPA Resort offers 200 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Refrigerators and coffee/tea makers are provided.
Bathrooms include slippers and hair dryers. This New Taipei City resort provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.
Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM. There are hot springs on site.
Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find hot springs, a fitness center, and a seasonal outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30.6 kilometers.
Enjoy Fusion cuisine at Crown Prince Restaurant, one of the resort's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in New Taipei City? This resort has 4510 square feet (419 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Crown Prince Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Liyan Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Great Roots Cafe - This café serves light fare only. Open daily.
Scenic Café - This coffee shop serves lunch, dinner, and light fare. Open select days.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Area shuttle (surcharge) up to 30.6 kilometres
Train station pick-up and drop-off shuttle (surcharge)
Free self parking on site
Food and drink
Free buffet breakfast available daily 7 AM to 10 AM
2 coffee shops/cafes
2 restaurants
Snack bar/deli
Restaurants on site
Crown Prince Restaurant
Great Roots Cafe
Liyan Chinese Restaurant
Scenic Café
Things to do
Arcade/game room
Billiards/pool table
Ecotours
Full-service spa
Gym
Hot springs
Playground
Seasonal outdoor pool
Family friendly
Arcade/game room
Grocery/convenience store
In-room refrigerator
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
4,510 square feet of conference space
Business centre
Computer station
Meeting rooms
Outdoors
Barbecue grill
Garden
In the mountains
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Hot tub
Hot/mineral springs
Massage
Public bath open from 8:00 AM - 11:00 PM
Public outdoor mineral hot springs (onsen)
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Lift
Smooth flooring in room
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
HDTV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 11 to August 30:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
We should mention
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the spa without adult supervision
Property is also known as
Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City
The Great Roots Forestry SPA Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very good for young people, not so friendly for elderly people as too much climbing.
Chiu
8/10 Good
Jennifer
21 Nov 2022
Jennifer
Stayed 2 nights in Jun 2022
8/10 Good
Ming
Travelled with family
22 Jan 2022
Liked: Cleanliness, staff & service, room comfort
Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss.
The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
Verified traveller
Stayed 2 nights in Mar 2021
8/10 Good
Fong-Ping
Travelled with family
29 Oct 2020
Liked: Cleanliness, room comfort
Fong-Ping
Stayed 1 night in Oct 2020
8/10 Good
Verified traveller
22 Aug 2019
Verified traveller
Stayed 2 nights in Aug 2019
8/10 Good
Yin Ting Premy
2 July 2019
Liked: Cleanliness, staff & service, room comfort
Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
I had a problem even before I arrived - arranging for the transport. Email is in chinese. The shuttle was delayed by 30mins when the other passenger arrived late.
At check in, I was shocked when the staff tells me I do not have a return ride and that I must either get a cab, or go to some local area that I haven't even heard of. They even tried to demonstrate loudly that it was my fault for not stating I needed a return shuttle, although that to me was implicit. The rudeness of the second staff who came over to help the original trainee got to me. And in the end she did arrange it for me, but while sounding like she was in a fight. She basically forced me to leave at 1130 instead of the 1230 as stated on their website.
The resort is widely spaced and the initial orientation by the trainee was full of mistakes (wrong timings and prices) and hard to understand. The brochures and maps are in chinese. Another lady who speaks some english came over and kind of saved the day...she was the only friendly face there amongst one clueless trainee and a staff with a rude tone.
Room - basic amenities. Given room at the lift which was noisy. Far distance from hot spring. The duvet/blanket was smelly, which was changed by a staff. Room also had a lingering smell when we first entered, and we aired it for a couple of hours.
Limited food choices.
I will not recommend non locals to consider this place.
The facility is great and the staff is wonderful. However, you should have a car there; since public transportation is not readily available. The restaurant on premise is excellent but the few restaurant around is just so so. Good for a one to two day trip, because we did not have a car.
Nice hot spring and facilities prepared and maintained by the hotel.
A great place for a rest. Yet, do cost certain money and public transportation to the city is really not very convenience. It takes time and effort, particularly after the evening.
It is not only a resort but also an open tourism spot, so it is more recommended to visit during weekday than weekend. Also it takes a lot of groups by providing BBQ space/ equipment as well as team building area. It could be a bit crowded and noisy during holidays.
This resort was better than I expected. Although a little pricey, the facilities were great, including indoor and outdoor saunas, 2 restaurants, shops and walking trails.
Breakfast was very good, and included a large selection of Asian and Western dishes. Parking is available on-premises quite close to the room. The Wi-Fi coverage was good, and the room was very clean. We had dinner at each of the restaurants (one Chinese and one Western), it was very satisfying and not overly expensive. The menus were in English.
The resort is located quite close to the Xiawulai nature reserve and the Chiang Kai-Shek mausoleum, both of which are about 15 minutes away by car (not sure about public transport). Otherwise there is not much else to do in the immediate area.
Overall we had a very pleasant stay and will be back again if we are in the area.