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Ace Hotel Brooklyn

4.0 star property

Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Reception
Suite, 1 King Bed
Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Wall Street
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline)

Room (Medium Skyline)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Brooklyn

With a stay at Ace Hotel Brooklyn, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This luxury hotel is 2.3 mi (3.8 km) from Brooklyn Cruise Terminal and 2.9 mi (4.7 km) from Wall Street.

What's nearby

  • Barclays Center Brooklyn - 11 min walk - 1.0 km
  • Wall Street - 6 min drive - 4.8 km
  • Brooklyn Cruise Terminal - 6 min drive - 3.8 km
  • Brooklyn Bridge - 8 min drive - 5.7 km
  • One World Trade Center - 9 min drive - 6.2 km

Getting around

  • Hoyt - Schermerhorn Sts. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 8 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Junior's Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Devocion - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Ace Hotel Brooklyn

Luxury hotel with a fitness center and a 24-hour front desk
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 287 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 919 out of 1183 reviews
Rating 8 - Good. 177 out of 1183 reviews
Rating 6 - Okay. 51 out of 1183 reviews
Rating 4 - Poor. 20 out of 1183 reviews
Rating 2 - Terrible. 16 out of 1183 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service
Elevator did not work
Stayed 3 nights in Dec 2024

8/10 Good

Eliza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambiance for new years celebrations
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Time
Booked for our daughter and her boyfriend. They loved it. Very hip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

may

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for New York
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place
Ace hotel is a prized jem in Brooklyn
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Elena

Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

APRIL

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 4 nights in Dec 2024

4/10 Poor

Michael, Charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
While the property was decent, the elevator didn’t properly function for the majority of our trip. We did get a rebate on taxes for the inconvenience but having limited elevator access for four out of five days was frustrating during our holiday visit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
I have stayed at the Ace Brooklyn several times now and enjoy it every time. Very comfortable and stylish room, and convenient location within Brooklyn (walking and trains). Will be staying here again!
Stayed 2 nights in Dec 2024

8/10 Good

monday

Travelled with partner
Liked: Property conditions & facilities
enjoyed it
Stayed 1 night in Dec 2024

8/10 Good

Dionysius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will be back
We loved every minute at Ace. The overall aesthetic of the place was beautiful. The room was actually spacious in my opinion. The only downside was that the elevators were being serviced our entire time there so you had to call for an elevator to your floor if you needed to leave. Also, when checking in the front desk girl just took my bf’s card and charged it. She didn’t explain any charges or anything. Just swiped the card which I thought was weird, usually incidentals and everything are explained before the card is processed but whatever. I loved it and I’ll be back.
Stayed 1 night in Dec 2024

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two queen beds and a guitar! Dark shades and quiet on 7th floor
Beautiful lobby and lounge spaces
Stayed 2 nights in Dec 2024

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Stayed 1 night in Dec 2024

4/10 Poor

Cat

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This place is ridiculous - there was only 1 elevator working and you needed an operator to use the elevator so everytime we went down - you needed to call front desk to send the elevator down. One day we waited for 20 minutes (after calling the front desk) and there was still no elevator so then we decided to walk down the stairs. When we got to the lobby we overheard a staff going to the bakery and said to another staff, “there’s no elevators working with a smirk on his face”. There was no announcement what so ever that the elevator was not working! I was with a toddler and a stroller so it was extremely disappointing and frustrating experience. I had high expectations for this hotel and I will never stay at an Ace hotel ever again. And the restaurant and bakery food were terrible (even coffee tasted horrible).
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and great customer service.
Stayed 2 nights in Dec 2024