Hyatt Regency Times Square

2.0 star property

Photo gallery for Hyatt Regency Times Square

View from room
View from room
Designer toiletries, hair dryer, towels, soap
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪1 min walk‬
  • Ambassador Theatre
    ‪1 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Room, 2 Double Beds, Accessible Bathtub, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Times Square View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Times Square View)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Times Square View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

With a stay at Hyatt Regency Times Square, you'll be centrally located in New York, steps from Times Square and Ambassador Theatre. .This hotel is 0.3 mi (0.5 km) from Rockefeller Center and 0.4 mi (0.6 km) from Radio City Music Hall.

What's nearby

  • Times Square - 1 min walk - 0.1 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Radio City Music Hall - 7 min walk - 0.6 km
  • Bryant Park - 9 min walk - 0.8 km
  • Empire State Building - 19 min walk - 1.6 km

Getting around

  • 49th St. Station - 1 min walk
  • Grand Central - 42 St. Station - 14 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬1 min walk
  • ‪Olive Garden - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 795 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
This smoke-free hotel has 46 floors in 1 building and offers bellhop services. Recreational activities include bicycle rentals nearby.
To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:30 AM: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay (maximum USD 275 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 45 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1576 out of 3218 reviews
Rating 8 - Good. 762 out of 3218 reviews
Rating 6 - Okay. 455 out of 3218 reviews
Rating 4 - Poor. 223 out of 3218 reviews
Rating 2 - Terrible. 202 out of 3218 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of facilities such as better restaurants for breakfast, gym and swimming pool etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

karla

Disliked: Cleanliness, staff & service, property conditions & facilities
No soy persona de poner reviews pero este lugar es un asco total! Los elevadores se estancan con las personas dentro, los toilet tapados! Me comentaron que lo acaban de vender porque totalmente ese hotel necesita una remodelación! Los seguros de las ventanas rotos ect….
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIVIC DE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very close to everything
Stayed 4 nights in Oct 2024

4/10 Poor

Lucette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The location is great and convenient to lots of things. The building is nice, but when it comes to the hotel room the carpet in my room was dirty and the sink was clogged, the ac heater wasn't working. I called them they brought me a portable heater to use for my 3 nights. I'm very disappointed after paying $450 per night even a mini fridge they asked me to pay $30 per days to have one in my room. My 6 years old daughter had breathing issues with the dirty carpet and cold room. I was gonna leave to go to another hotel, the front desk people told me i won't have my money back. If you need toothpaste, water you have to call the front desk. Advice, never use bar soap they gave you on your face cause your face will burn and turn red.

10/10 Excellent

Chung

Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

4/10 Poor

Lindsay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was so hot and maintenance couldn’t cool down room. Impossible to sleep. Also, front desk rarely answered the phone and when never brought ip luggage cart after waiting over 20 minutes.
Stayed 1 night in Dec 2024

8/10 Good

Wade Lowell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in need of a remodel. Hot water took 15 minutes to arrive and the bathroom and room were in need of general repair.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Fatoumata

Stayed 3 nights in Nov 2024

6/10 Okay

Frances

Travelled with group
Complaint
Ideal location, the safe in the room didn’t work , they sent 2 people up, unfortunately they both said the same thing, it needed the engineer to change the batteries, and they expected us to wait in the room for the engineer. When you have only a few days in NY we decided it wasn’t worth the wait. Also we had ask for robes, the bath towels were small. Needed a few necessities I have come to expect from a 4* that wasn’t there!
Stayed 5 nights in Nov 2024

8/10 Good

James Steven

Disappointed with the breakfast. Words from my wife.
Stayed 5 nights in Nov 2024

8/10 Good

Peter

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property is dated, icemaker didn’t work on our floor, the price doesn’t support the quality of the room. Over priced and under quality!
Stayed 1 night in Dec 2024

6/10 Okay

Machel

The service was good, from checking In to the housekeeping staff. The views from the 44 were amazing. However, the room had a few things that needs repair, the water pressure in the shower was low and the towels were hard and itchy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luai

Stayed 5 nights in Nov 2024

6/10 Okay

ANNA RITA

Travelled with family
Disliked: Amenities
Room and bathroom was not cleaned properly before our arrival, it was dusty and toilet seat had stuff under seat. Allowed maid to clean room once in our one week stay and was not cleaned properly and beds were not made properly. Toiletries were not refilled when finished carpet was not vaccumed.
Stayed 7 nights in Nov 2024

6/10 Okay

Jessica, Greendale

Disliked: Property conditions & facilities
Great location but no hot water in the shower😔
Stayed 4 nights in Nov 2024

6/10 Okay

Ahmed

Liked: Cleanliness
I paid for whole stay with an extra 300 USD for any extras during my stay and hotel informed me that it will return to my account with 5 working days. Till now the money didn’t return to my account , i need my money back and phone number to who is responsible
Stayed 4 nights in Nov 2024

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family Stay - Times Square - 8 days / 2 rooms
Incredible location and relatively quiet considering you’re in the middle of time square. We were on the 21st floor. There was no fridge in the room however one was provided immediately on request at no cost. Shower pressure was “commercial strength” which we loved. House keeping were amazing, polite and efficient. Good coffee facilities and coffee, however the stocks weren’t consistently restocked. The building is starting to get a little tired but still more than acceptable for the price and location. Easy access to everything.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jamal

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Diar

Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Nov 2024