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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Lobby
View from property
View from property
Room, 1 King Bed, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
116 W 28th St, New York, NY, 10001
  • 5th Avenue
    ‪6 min walk‬
  • Madison Square Park
    ‪6 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

New York

A stay at Fairfield Inn & Suites by Marriott New York ManhattanChelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 7 min walk
  • Empire State Building - 10 min walk
  • Broadway - 14 min walk
  • Times Square - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Ajisen Ramen - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Paper Coffee - ‬2 min walk

About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Art Deco hotel with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott New York ManhattanChelsea. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here! Loved the complimentary upgrade to my room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are flower shops and plants all over this street that made it extra special walking through daily. It's a little dark at night if you are traveling alone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Close to subway and attractions. Rooms are rather small but clean. The staff are very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Property conditions & facilities
Yes we loved the hotel. It was in walking distance to everything we wanted to go and more. Everyone was very friendly and answered questions that we asked. We will be back again
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager on site is very professional and friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect NYC weekend
The manager at check in was extremely accommodating & professional. The hotel was perfect for a weekend at Madison Square Garden. Rooms were clean & spacious. I will look here first whenever coming back to NYC. Thank you!!!
Stayed 3 nights in Nov 2024

8/10 Good

Aleesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were friendly and always available. Many flower shops around the hotel so everyday got to see beautiful flowers and plants. Lots of construction and at night the street was kind of dark. The stand out was the breakfast. Lots of seating, clean, and many options to choose from. The rooftop lounge was a nice bonus too!
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackie

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Rahul Krishna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was very slow. The receptionist was not very helpful and felt like she didn't know how to treat customers.
Stayed 1 night in Oct 2024

2/10 Terrible

Melanie

Stayed 3 nights in Oct 2024

8/10 Good

Monica

Travelled with partner
Staff was very nice Did not like the handicapped room that we were given. Not good for non handicapped in the bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay! The room was clean, breakfast offered a great variety, and the staff were friendly and welcoming.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and clean. I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Corey

Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Manhattan!
It was our first trip to NYC, so I asked our friends for some hotel recommendations. This one was at the top of the list. We needed a late check-in, and the staff was very accommodating. The fruit infused water at the front desk was refreshing each day. Though our room was very small, it didn’t really matter as we were out exploring the city all day. The room and bathroom were immaculately clean. The bed, pillows and bedding were so incredibly comfortable. The hotel is close to many food options, and it was so quiet at night. The staff was friendly. We would definitely stay here again!
Stayed 3 nights in Sep 2024

6/10 Okay

Adesua

Liked: Staff & service
Disliked: Amenities
Needs to be updated, toilet in room 601 keeps running and it’s loud
Stayed 1 night in Sep 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
The shower water came out brown and I had to wait until 12 o'clock the next day so they could give me another room. The mattress was awful and smelled like marijuana.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Grisel, Barranquitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry accesible
Stayed 3 nights in Sep 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe close and walkable to other areas in NYC. Great good options all around. Love Chelsea area.
Stayed 2 nights in Aug 2024