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Flatiron Hotel

2.5 star property

Photo gallery for Flatiron Hotel

Exterior
Reception hall
Exterior
Lobby
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

Map
9 West 26th Street, New York, NY, 10010
  • Empire State Building
    ‪9 min walk‬
  • Madison Square Garden
    ‪12 min walk‬
  • Times Square
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Corner

Deluxe Room, 2 Queen Beds, Corner

Deluxe Room, 2 Queen Beds, Corner

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

New York

With a stay at Flatiron Hotel in New York (Manhattan), you'll be steps from 5th Avenue and Madison Square Park. .This hotel is 0.5 mi (0.7 km) from Empire State Building and 0.6 mi (1 km) from Madison Square Garden.

What's nearby

  • Empire State Building - 9 min walk - 0.8 km
  • Madison Square Garden - 12 min walk - 1.0 km
  • Broadway - 16 min walk - 1.4 km
  • Times Square - 17 min walk - 1.5 km
  • Grand Central Terminal - 3 min drive - 1.8 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York 23rd St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 48 min drive

Restaurants

  • ‪The Smith - ‬1 min walk
  • ‪230 Fifth Rooftop Lounge - ‬2 min walk
  • ‪La Pecora Bianca - ‬1 min walk
  • ‪Vin sur Vingt Nomad - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Flatiron Hotel

Hotel with a 24-hour business center, steps from 5th Avenue
Flatiron Hotel offers 64 air-conditioned accommodations with iPod docking stations and minibars. 37-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 64 air-conditioned rooms featuring iPod docking stations and minibars. 37-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as concierge services, a television in a common area, and a reception hall.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Business center/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Flatiron Hotel
Flatiron Hotel New York
Flatiron New York
Hotel Flatiron
Flatiron Hotel Hotel
Flatiron Hotel New York
Flatiron Hotel Hotel New York

Flatiron Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 242 out of 999 reviews
Rating 8 - Good. 355 out of 999 reviews
Rating 6 - Okay. 211 out of 999 reviews
Rating 4 - Poor. 106 out of 999 reviews
Rating 2 - Terrible. 85 out of 999 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little hard to judge as they had closed their doors and did not, apparently, notify Expedia. We arrived to a locked up building that had been closed for quite a while.
Stayed 3 nights in Oct 2019

6/10 Okay

kevin p.

Was not my first choice but a good hotel
Basic hotel no real frills To be said but not a. Unpleasant stay
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hotel for a week stay for an employee, who was traveling to NYC to help at our shop. The location was a couple a blocks for where the employee was working, affordable (reasonable), and the front desk had such great service. The card used was declined due the bank locking it due to fraud charges (at 1:00 am), the front desk worked with me the next morning to refund the employee and use another card. The front desk was professional, quick and pleasant. Thank you to the lady who took 6 calls from me, while trying to figure the payment issue.
Stayed 5 nights in Jul 2019

6/10 Okay

Michael

Disliked: Staff & service
Place is meh
Room was small but functional. LOT of street noise, so a sound sleep wasn't in the cards. (We were on 9th floor). Biggest complaint was the people at the front desk were of little help in suggesting places to eat, how to get places or what to see. You were basically on your own. Also, no business center to print up airplane boarding passes. Overall, next time will spend a bit more for a more formal hotel.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to great resturants and a lot of other things. The hotel was very nice and had some great character.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what I imagined from web info. Nice people, but a completely different feel than expected. The curtains are in photos, but the furniture was old and looked it, vertical blinds in the bathroom which did not provide complete privacy. Very unusual digital upgrades such as door lock/do no disturb and strange mirror in bathroom with screen and sensor, or was it a camera?
Stayed 5 nights in Jul 2019

6/10 Okay

Karen, Chicago

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby was insanely hot. The "breakfast" was cereal, small off-brand yogurt, and not fresh fruit. Our room was okay, but the windows were filthy and one of them was cracked. The staff was pleasant, but we were not informed of the extensive renovations going on. Excellent location, but I probably would not stay here again.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Everything was "okay". Nothing was horrible and nothing was amazing. The only thing I would say is that next time you believe that an event (e.g. Pride Parade) is going to be blocking off the surrounding streets of the Flatiron hotel, to notify your guest via email. A simple email would have saved my family from being completely lost and confused about how we were supposed to get to the hotel. It took us just over an hour to figure out where we would be parking (because the parking the hotel directs you to is also blocked) and how we would walk to the hotel. An email would have helped us plan better.
Stayed 4 nights in Jun 2019

10/10 Excellent

T., Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgable about the area for food.
Stayed 3 nights in Jul 2019

8/10 Good

Michele, Alllentown

Travelled with family
Liked: Cleanliness, staff & service
Great location with friendly staff..............,.,
Stayed 1 night in Jul 2019

6/10 Okay

Elmer, Canada

Travelled with family
Liked: Staff & service
Disliked: Amenities
It is an old building that needs renovation, especially the dining area. Need to put a common microwave.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The property description available online is no longer accurate and needs updated. The description boasts that the hotel has a bar and dining services, and neither are available. I found the check-in encounter was less-than-pleasant and the quality of the hotel reflected a need for some updates. Facially, the room appeared clean, but further inspection revealed some dirt in the bathroom and leftover coffee grounds in the coffee maker. My one good experience at this hotel was an encounter with the hotel cleaning staff, who helped me get some ice delivered to my room. Overall, I paid $469 for this room for one night and it was not worth it. If you can find accommodations elsewhere, do so.
Stayed 1 night in Jun 2019

6/10 Okay

John

Liked: Cleanliness, staff & service
Location lacking, but okay stay.
I literally booked this place at the airport before my flight. Check-in was smooth and the guy was super friendly. Breakfast was an apple and Apple Jacks. Room was clean and simple. We passed other doors that were broken and that wasn’t appealing—it looked like someone had broken in/out. Location was okay. Not far from a subway station, but not close to any good “after hours” place either. We got there around 2AM Sunday morning and realllllly struggled to find something to eat.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No amenities at all, in room fridge is an old style bar fridge that held small bottles and was not cold, had to have ice brought up but nowhere to keep anything cold. Bed was a double and not a queen I paid for. Stand alone closet with drawers under the bed which were heavy to pull out and you needed to be on your knees. You can hear everything from the room, single pane glass and we were on the 10th floor, we could here people talking from the restaurant across the street. Restoration of a church across the street, workers were installing an aluminum roof at 5:00am each day and then by 10:00 am they left the work site and no other work being done.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was small but cozy, cool features like a TV in the bathroom mirror, crazy showerheads, and memory foam mattress... My favorite thing about this hotel was the location! Perfect to be in the middle of NYC, you're within walking distance of basically everything or a short cab ride away. Would stay again just for the convenience of location.
Stayed 3 nights in Jun 2019

8/10 Good

Texicana, McAllen, Tx

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room decor was lovely and was in a good location with a good view of the Empire State Building.
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Location is great although can be noisy with local bar action.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1st room was really small, very little breakfast choices, staff not so friendly and when I called the front desk for help they said they would send someone over no one ever came.
Stayed 3 nights in Jun 2019

2/10 Terrible

Joy-Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE SUCKS A$$
Hotel charged my card 1300 dollars and then tried to make like it was a glitch in the system and I'd have to wait to be reimbursed. I had management step in to fix it to only have it happen a second time the next day. HORRIBLE PLACE
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the building was in a central location to everything, which was great. The hotel staff was friendly and helpful with my questions considering I was visiting from out of town. The AC worked very well in our room with those 90% humidity days.. the elevators never took long.. however the bathroom was a bit small but nice. Even though the shower had something broken in it. The beds, not the best. No cushion at all. Covers were soft and comfortable but the bed left you a little cramped in the morning... Also. The Continental breakfast is a grab and go breakfast which is cool they offer that but a hot breakfast is always better. Especially when u have a kitchen on the facility to make a hot breakfast.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked that the property was in midtown. That’s pretty much it.
Stayed 3 nights in Jun 2019

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com please remove Flatiron from your site.
This hotel is not as advertised on Hotels.com, may I suggest you remove them from your platform as they don't meet your standards. My room was dirty to start and maid service never came to clean it, I had no soap, no clean towels, the AC was broken, there is no restaurant or breakfast as advertised. I had prearranged a package delivery and the hotel refused delivery when it arrived. I was using the hotel freezer bc there is no freezer in the rooms, the staff moved my breast milk from the freezer to the fridge, defrosting it and ruining my entire supply. I have a preemie baby so every bit of milk I can provide for him is crucial. I realize New York hotels are always a bit of a challenge but this was one of the worse I've stayed in.
Stayed 3 nights in Jun 2019

2/10 Terrible

Yvelisse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay Here
I’m from the Bronx but decided to spend Father’s Day weekend in the city with my fiancé and what a nightmare the weekend was! From booking a room and going to the room and it not being the room I book then having to get switch to another room and it still not being the correct room, let’s not mention the 300 dollar additional charge they charge my card saying first it was the trainee than the computer did it! Windows were black outdated room tv is literally on the other side of the room! Went to the movies around 11am came back at 2 and the room still hadn’t been cleaned! Grab and go breakfast is a joke the whole hotel is a joke! And when you don’t get what you paid for and ask for some sort of credit the look they give you!
Stayed 2 nights in Jun 2019