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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property

Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Exterior
Property amenity
Standard Room, 2 Double Beds (High Floor)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

New York

With a stay at Holiday Inn Express - New York City Chelsea by IHG, you'll be centrally located in New York, just a 4-minute walk from Madison Square Garden and 10 minutes by foot from 5th Avenue. .This hotel is 0.7 mi (1.1 km) from Empire State Building and 0.7 mi (1.1 km) from Times Square.

What's nearby

  • Madison Square Garden - 4 min walk - 0.4 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 13 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.4 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea by IHG

Hotel with free breakfast, a short walk to Madison Square Garden
Holiday Inn Express - New York City Chelsea by IHG offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Stay in one of 228 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express - New York City Chelsea by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (92 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 673 out of 1420 reviews
Rating 8 - Good. 425 out of 1420 reviews
Rating 6 - Okay. 175 out of 1420 reviews
Rating 4 - Poor. 65 out of 1420 reviews
Rating 2 - Terrible. 82 out of 1420 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reynalda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Enaisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love IHG brand! Quick trip for the Knicks game and a great price. Literally a few short steps to Msg, Herald Square and major eats and shopping. The only small annoyance is the elevator. There is only one and there are multiple floors.The housekeeping , staff uses the elevator during check in, which can have you waiting for 10 minutes or so to get to your floor. But that was the only small thing besides no in room fridge or microwave. But there is a nice area downstairs to sit and eat. Would definitely stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay again
Stayed 3 nights in Dec 2024

8/10 Good

Deyanira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Yizell

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
All was great but are to eat was so small that we had to eat always in our room as it was freezing outside on December 2024:)
Stayed 3 nights in Dec 2024

10/10 Excellent

Weiran

Stayed 3 nights in Jan 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful stay. Staff were courteous and helpful, breakfast was busy and full, but was really nice none the less to have available. Easy walking to Penn station, MSG. Lots of food options. Elevators were not always available due to some maintenance needed; however, this wasnt a huge issue. We will def be back!
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with partner
Check-in desk first gave us the wrong room. The Jets in the tub did not work and there were some black dirt around the tub. Elevator was a little scary in that it would bounce if they were a few people in it at one time.
Stayed 1 night in Jan 2025

10/10 Excellent

Miftahuddin

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and modern, the breakfast is excellent. The only thing is that there are hardly any tables inside and in winter the tables outside are very cold. The double room is small but the bathroom is excellent. For the New York area it is very good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Razmik, Burbank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice for the price! The rooms are cleaned daily, and they offer a complimentary breakfast along with free bottles of water available on the first floor. The staff is incredibly friendly, and during our stay, we had the pleasure of meeting some wonderful guests to connect with. Overall, I’m completely satisfied!
Stayed 4 nights in Jan 2025

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Tanner

Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 5 nights in Dec 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but very bad breakfast setup
Breakfast is chaos. Not enough room for all guests. Horrible trying to get food and then having stand to eat very bad set up and not enough room to accommodate guests
Stayed 4 nights in Jan 2025

10/10 Excellent

BRUNA

Stayed 4 nights in Dec 2024

10/10 Excellent

Denise, Derby

Stayed 1 night in Dec 2024

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly staff
Nice and clean room, good breakfast, fast check in and check out, great location close to all attractions, subway and shopping,comfortable beds, good bathroom.Reception staff were super friendly and helpful, thank you Richard. Free water bottle each day.My one only complaint is that the elevators are slow and one did not work. Will stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Sat paul Singh

Stayed 6 nights in Dec 2024

10/10 Excellent

ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

P

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking is not in premises Breakfast was awesome -should try a different arrangement of tables-
Stayed 4 nights in Dec 2024

10/10 Excellent

Donivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, not far from time square really enjoyed it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location! A block from the subway or a few blocks from Penn Station. Breakfast was great and rooms very clean and modern. One of the elevators was broken when we stayed so it was a little inconvenient waiting for one during high traffic times (breakfast or evening) but wasn’t too bad. We took the stair when we could. Staff checking in was very nice and recommended a parking lot for us.
Stayed 5 nights in Dec 2024