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M Social Hotel Times Square New York

4.0 star property

Photo gallery for M Social Hotel Times Square New York

Interior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • Ed Sullivan Theater
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior detail

Millennium Hotel Broadway Times Square

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (5241)
The price is AU$442
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Millennium Hotel Broadway Times Square

About the area

New York

With a stay at M Social Hotel Times Square New York, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This eco-certified hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway - 1 min walk
  • Broadway Theatre - 1 min walk
  • Times Square - 4 min walk
  • Museum of Modern Art - 7 min walk
  • Jacob K. Javits Convention Center - 3 min drive

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪Gallagher's Steak House - ‬1 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Beast & Butterflies, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 55 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 for adults and USD 13.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (452 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2148 out of 3498 reviews
Rating 8 - Good. 858 out of 3498 reviews
Rating 6 - Okay. 288 out of 3498 reviews
Rating 4 - Poor. 121 out of 3498 reviews
Rating 2 - Terrible. 83 out of 3498 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 4 nights in Sep 2024

6/10 Okay

Anabell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not Our Best Hotel Experience.
This hotel was super convenient, located at the beginning of Times Square. There were many options for food in the area. Our issue was the staff. Check in went fine but they did not seem welcoming. The main lobby area was chaotic and the elevators to the street were quite slow so people would be lining up for the next one. We had other reasons to not like the hotel, bit we will keep those to ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Husam

Stayed 1 night in Nov 2024

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location! Staff was welcoming and helpful!
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

adrian

Disliked: Staff & service, property conditions & facilities
Small rooms and constantly staff making mistakes going to our room as much as to open it. Reason was Always sorry with Room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lori

Stayed 2 nights in Nov 2024

8/10 Good

HC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness
Won’t return
Great location and friendly staff (except at the lobby bar). Bathroom in 1014 was very dirty and door handle kept falling off. Stains on white bedding. When this was brought up on our first day we were told it would be remedied immediately, it never was. When mentioned at checkout I was credited 1 day resort fee on a 3 night stay. Rooms are spacious for NYC. Small safe and tiny fridge available in room. Coffee maker is not in the room, they will bring one upon request. Fitness center is very basic and Peloton wasn’t working during our stay. Breakfast buffet is pricey for the offerings, but there is a great view! Elevators can get really busy. We won’t return.
Bathroom door
Bathroom door
Shower
Shower
Stayed 3 nights in Nov 2024

10/10 Excellent

Maritere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Would definitely return. Lobby area is a very comfortable lounge for am and also pm where music is played. Rooftop has spectacular view of Times Square. Room spacious for NY and very quiet/sound controlled. View of the river and skyline at 24th floor was worth it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a NY native coming back and staying as a tourist now I was impressed with the cleanliness and warmth of friendly staff. I wish checkout was at least until noon but otherwise I was pleased with my stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Arun

Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

Linda

Travelled with family
Bathroom was very dirty. We cleaned it before we used it. Chaise that was in the room had very questionable stains on it. We had to ask for a blanket to cover it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th stay at the hotel and it never disappoints. The location at Times Square is perfect and the view from the roof top bar is exceptional. The staff are all so helpful and friendly anytime we had questions. We will be booking to return again next year and can’t wait!
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upbeat vibe, friendly atmosphere and professional staff at front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Perfect location.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHINHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
It was very good 👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía! Regresaré
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesi

Travelled with family
Liked: Property conditions & facilities
Great stay just outside of Times Square with an amazing view! Staff was friendly and accommodating and we were able to walk most everywhere or easily catch the subway. Rooms are small and pretty standard but very typically for NYC. Would stay again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Taline

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing for where it was,, very clean, good food, nice lobby , overalll good place for Times Square.
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have been coming for years… several times a year. The last two stays we have noticed how unclean it has become. Lobby furniture needs replaced as it’s stained. Walls and areas by elevators and common areas dirty. Corridor carpets very nasty. Bar area clean and still amazing.
Stayed 3 nights in Nov 2024