6/10 Okay
Deana
5 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I really debated before giving this review. The property was clean and beds were comfortable. Staff was always friendly. Location was great especially for Madison Square Garden. Main drawbacks - room is extremely dark. Hard to apply makeup and since the bathroom had a clear shower door I couldn't get ready while my son was. One evening they had an event and we listened to extremely loud club music until 2am. I wish we had been informed as I would have stayed here. We needed to get up early the next morning for plans and it was frustrating. The elevators also worked very sporadically. We often waited over 10 minutes. Toward the end we were told an elevator was down. Again, communication would have been nice so we could have left much earlier for plans. Overall a safe, clean stay but likely not a place I'd choose again.
Deana
Stayed 3 nights in Jan 2025