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Sheraton Brooklyn New York Hotel

4.0 star property

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Reception
Room, 1 King Bed, Balcony
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Barclays Center Brooklyn
    ‪17 min walk‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • Brooklyn Bridge
    ‪7 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brooklyn

With a stay at Sheraton Brooklyn New York Hotel, you'll be centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Prospect Park. .This hotel is 2.8 mi (4.5 km) from Brooklyn Cruise Terminal and 3 mi (4.8 km) from Wall Street.

What's nearby

  • Barclays Center Brooklyn - 17 min walk - 1.5 km
  • Wall Street - 6 min drive - 4.9 km
  • Brooklyn Cruise Terminal - 6 min drive - 4.6 km
  • Brooklyn Bridge - 7 min drive - 5.1 km
  • One World Trade Center - 8 min drive - 5.7 km

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Dekalb Market Hall - ‬4 min walk
  • ‪Sticky's - ‬2 min walk
  • ‪Metro Tech Barbershop - ‬2 min walk
  • ‪AVA Brew - ‬1 min walk
  • ‪Tio Pio - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

Hotel with a 24-hour front desk, near Barclays Center Brooklyn
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 321 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as wireless internet access (surcharge) and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Avere, a restaurant which features a bar/lounge, or stay in and take advantage of the room service.
Featured amenities include wired internet access (surcharge), limo/town car service, and a computer station.
Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 534 out of 1180 reviews
Rating 8 - Good. 302 out of 1180 reviews
Rating 6 - Okay. 154 out of 1180 reviews
Rating 4 - Poor. 84 out of 1180 reviews
Rating 2 - Terrible. 106 out of 1180 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jan 7th til Jan. 11th 2025 was excellent
Stayed 4 nights in Jan 2025

6/10 Okay

Annalisa

Liked: Cleanliness
Stayed 7 nights in Jan 2025

6/10 Okay

Marnie

The location overall was okay. The staff was okay and courtesy, but was very unresponsive to needs. My first room had no heat and it took three time going to the front desk before they actually acknowledge and did something about it. The phone in the room did not work so I have to go down whenever I needed something. One time I need towels another time I need toliet paper of which I never received during my stay. I will never stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Kellee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fave location
Stayed 2 nights in Dec 2024

8/10 Good

Aidan

Stayed 4 nights in Jan 2025

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jan 2025

4/10 Poor

Raekwan

Disliked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Terence

Stayed 1 night in Jan 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. I just didn't like that there was no option to park.
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was often difficult to get our room serviced during our stay, but it is understandable, as we spent a decent amount of time in it. The reason for four stars instead of five on staff and service is that the housekeeping staff seem very overworked. They often forgot things, like if I asked for extra Q-tips or more sugar and creamer for the room. Once they left a trash bag inside the room, they did not come and clean the room the next day. Overall the stay was great, and everyone was polite and very friendly. I think they could fix these minor setbacks by simply keeping a written list of rooms that need to be serviced that day and special requests. Then just check them off as they are done.
Stayed 6 nights in Jan 2025

10/10 Excellent

Birgitta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and fast check in process.
Stayed 1 night in Jan 2025

10/10 Excellent

Elisa

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Elisa

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Great hotel professional and friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Yaminn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

naticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Decent room space for New York
Stayed 5 nights in Dec 2024

8/10 Good

Eligia

Liked: Cleanliness
the house keeping ladies are so nice, the women at front desk are sooo rude as if they do you a favor.
Stayed 9 nights in Dec 2024

2/10 Terrible

Sunil

Stayed 1 night in Jan 2025

10/10 Excellent

Tiranke

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hospitality me and my boyfriend received. I really appreciate it
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, good accommodations. Has other hotels nearby, very tourist friendly area.
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Charles

Stayed 5 nights in Nov 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and so pleasant and helpful
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria del Mar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

ALFREDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025