I had a truly awful experience at Niagara Falls Lodge and suites at 7720 Lundy’s Lane Niagara Falls Ontario. I booked this place with high hopes, but when I arrived, it was completely different from the photos on the booking site. The actual condition of the place was shocking. It was dirty, poorly maintained, and worst of all, it smelled strongly of urine-something I didn't expect or want to deal with on my stay.
The management was also incredibly unaccommodating (Dinesh). When I voiced my concerns and asked for assistance, they were dismissive and unwilling to help or offer any compensation.
Despite having paid upfront, I didn't feel comfortable or safe staying there, so l left without staying the night coz I might have nightmare if I spent the night there.
This experience was a huge disappointment and a complete waste of money. I would not recommend this place to anyone, and I advise looking elsewhere for accomodation.