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Holiday Inn Express North Conway, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express North Conway, an IHG Hotel

Front of property - evening/night
Pillow-top beds, in-room safe, desk, blackout curtains
Indoor pool
Exterior
Suite, 2 Bedrooms, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    4 min walk
  • Northway Plaza Shopping Center
    7 min walk
  • Settlers' Green Outlet Village
    8 min walk
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    25 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

North Conway

With a stay at Holiday Inn Express North Conway, an IHG Hotel in North Conway (Settlers Green), you'll be within a 15-minute drive of Cranmore Mountain Resort and White Mountain National Forest. .This hotel is 8 mi (12.9 km) from Story Land and 11.2 mi (18.1 km) from Attitash Mountain Resort.

What's nearby

  • Northway Plaza Shopping Center - 7 min walk - 0.6 km
  • Settlers' Green Outlet Village - 8 min walk - 0.7 km
  • Kahuna Laguna - 4 min drive - 2.2 km
  • Conway Scenic Railway - 4 min drive - 3.3 km
  • Cranmore Mountain Resort - 7 min drive - 4.6 km

Getting around

  • Portland Intl. Jetport Airport (PWM) - 84 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Barley and Salt - ‬3 min walk
  • ‪Muddy Moose Restaurant & Pub - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Sea Dog Brewing Company - ‬11 min walk

About this property

Holiday Inn Express North Conway, an IHG Hotel

North Conway hotel in Settlers Green with free breakfast and a 24-hour business center
Holiday Inn Express North Conway, an IHG Hotel offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express North Conway, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1000 reviews" "
Rating 8 - Good. 256 out of 1000 reviews" "
Rating 6 - Okay. 204 out of 1000 reviews" "
Rating 4 - Poor. 163 out of 1000 reviews" "
Rating 2 - Terrible. 122 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

emma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My boyfriend and I stayed at this hotel for two nights, the first night we checked in the woman who was at the desk was very nice and friendly. We got to our room and everything seemed fine except, I booked us a king bedroom and I got two fulls, not a huge deal my boyfriend and just let it go we were tired.. we sat down at the small table to eat some dinner. As I'm eating I look under the bed, there’s a used cup right at the foot of the bed, and I try to ignore it (out of sight out of mind). The TV remote barely worked.. anyway I digress. The next day we got up and go get some hotel breakfast, it was fine nothing special. we got back to our room and started to get ready for the day ( we were headed to a wedding) I pulled the ironing board out there was a sock behind it.. and I still didn’t say anything. The rest of our stay was fine the checkout process was easy but I don’t think I will stay in this hotel ever again.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelley, Lewiston

Travelled with family
Disliked: Property conditions & facilities
Hotel is in the process of remodeling. The room I was in should have been closed. Not clean. Bathroom door wouldn't shut. Dresser drawers wouldn't stay closed. Have stayed here 2 other times without complaints. Just needs a good cleaning
Stayed 1 night in Aug 2024

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in room, bathroom not clean
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Room comfort
Room was ok. Smelled a little like someone had been smoking in it. Had to wait a bit at the check in. Property was a little dated. Nice folks. Bed was comfy and good set of pillows.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay
The building is being renovated, and way beyond needing repair, but the cleanliness was still lacking. The toilet was not cleaned, and there was some trash left on the carpet. Other than that, it was great. NOT!
Stayed 1 night in Aug 2024

6/10 Okay

Elba

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Joyce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter and 2 grandchildren to this hotel for 2 nights, 2 rooms. I was embarrassed by the filth (I have some photos), the lack of basic supplies in rooms (no toilet paper, tissues, cream or sugar for the “complimentary coffee in-room, and shortage of towels. The hot tub was absolutely disgusting. There was not enough breakfast and what was there was just awful. In 2 days, I did not see ONE housekeeper or housekeeper cart. The desk clerk supplied me with a trash bag with a few towel, one roll of toilet paper and a box of tissues. I paid almost $200 per room per night for a DUMP. I asked to have the general manager call me. She never did, but I met her briefly while exiting the hotel. She said “I’m sorry you had a bad experience.” She was far from cordial and not helpful at all.
Stayed 2 nights in Aug 2024

4/10 Poor

Jasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

amy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and dusty. The shower had a significant crack in the wall. Mold on ceiling. NOT what I was expecting or used to staying in. The only thing that was redeeming was the bed was firm. When we arrived at 3:00 for check-in the front desk clerk was abrupt and said check in was at 4:00. He said the reservation says 3:00. She said, well it’s 4:00!! We were traveling with 2 little ones who were exhausted. Not even a little hospitality. I have pictures of the wall and Mold.
Stayed 1 night in Aug 2024

4/10 Poor

mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Check inn is 4pm we had 4 rooms only 1 ready at 4. The last room wasn’t ready until 6:45pm!!
Stayed 1 night in Aug 2024

6/10 Okay

Ihab

Travelled with family
The hotel is under maintainance. There should be supervision for the cleaning.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl, canaan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable Hotel with great staff.
We love this hotel and it's staff we stay here often. Right now they were renovating, but all hotels need to upgrading from time to time. We have never had any complaints and I would imagine if we did they would handle it quite quickly for us. One of our favorite people that work here is Leslie in the kitchen and dining area. He is very good at his job and takes quite a lot of pride in it and it shows. He dared to take a vacation and leave us with another attendant for a few days and I let him know that is never to happen again. Lol. The front desk staff is also lovely. As many times as we have stayed here I have never once had an issue. While traveling back and forth from New York to New Hampshire during a very hard time rescuing six children and dealing with court cases and such, we always felt a sense of relief when we were in the hotel during those very stressful times. The staff at this hotel will never know how much we appreciate always feeling that way the minute we walked in the door. It was the one bright spot in a very dark time. In the end we won and the children are safe! We still love coming to this hotel when we're back in the area for happier reasons.
Stayed 2 nights in Jun 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had not been done. We had to make our own bed go get towels and hand soap for bathroom.
Stayed 1 night in Jul 2024

4/10 Poor

Ting

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Marc

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bad experience. 1970 facility billed at 2024 price
The correct price for this room should have been 150$ maximum for a Friday night. Old facility, bad service at checkin, rooms half-done .
Stayed 1 night in Aug 2024

2/10 Terrible

Taryn

Stayed 1 night in Apr 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Brielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rundown.
Stayed 2 nights in Jul 2024

6/10 Okay

Annie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok for location, but the place needs lots of love
Stayed 1 night in Jul 2024

2/10 Terrible

neil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not one for negative feedback...I have been staying here for the past 15 or so years.....and always have been considerate of hospitality workers ( I owned a restaurant/bar for 35 years). And I say this .....I WILL NEVER STAY HERE AGAIN !.....no rant ....It's not worth my time
Stayed 2 nights in Jul 2024

2/10 Terrible

Nate

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately had a terrible experience. The lobby and halls were filthy. When we got to our room, I immediately noticed stains on our bed sheets, hair on the pillows, dirt on the floor, long hairs all over the shower, used contact lenses on the sink and stains in the toilet. Clearly the room hadn’t actually been cleaned, but was made to look like it had been (ie beds were made and towels were folded and hung). Housekeeping came back and cleaned a few things up, but service and quality is very much lacking at this hotel. There are plenty of other places to stay in this area.
Stayed 1 night in Jul 2024

6/10 Okay

Dareen

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Kaitlin

Travelled with family
Disliked: Property conditions & facilities
The hotel was okay for just the quick weekend we stayed. We didn’t spend much time at the hotel itself. The room didn’t feel overly clean and the bathroom had a musty smell. The whole hotel overall had an unpleasant smell. They weren’t apply to accommodate early check in or late check out even for platinum IHG members. The free continental breakfast was helpful for the kids. The pool was good.
Stayed 1 night in Jul 2024