Ion Bali Benoa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ion Bali Benoa

Exterior
View from room
ION Room
Outdoor pool, pool umbrellas, pool loungers
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Jl. Pratama No.93, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    2 min walk
  • Moon Cot Sari Turtle Farm
    18 min walk
  • Samuh Beach
    10 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    24 min drive

Room options

ION Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

About the area

Nusa Dua

A stay at Ion Bali Benoa places you in the heart of Nusa Dua, a 1-minute drive from Tanjung Benoa Beach and 12 minutes from Nusa Dua Beach. .This hotel is 8.7 mi (14 km) from Benoa Harbour.

What's nearby

  • Tanjung Benoa Beach - 2 min walk - 0.2 km
  • Moon Cot Sari Turtle Farm - 18 min walk - 1.6 km
  • Nusa Dua Beach - 12 min drive - 4.7 km
  • Benoa Harbour - 13 min drive - 14.1 km
  • Jimbaran Beach - 22 min drive - 10.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬11 min walk
  • ‪Bumbu Bali Restaurant & Cooking School - ‬10 min walk
  • ‪Giorgio Italian Cuisine - ‬9 min walk
  • ‪Coco Bistro - ‬9 min walk
  • ‪Nagisa Japanese Restaurant - ‬9 min walk

About this property

Ion Bali Benoa

Mediterranean hotel with 2 restaurants and free valet parking
Ion Bali Benoa offers 150 air-conditioned accommodations with minibars and safes. 32-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this Mediterranean hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Ion Bali Benoa has 2 restaurants on site.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 8 AM to 10 PM
  • Local area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: IDR 125000 for adults and IDR 50000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during April and May.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ion Bali
Ion Bali Benoa
Ion Bali Benoa Hotel
Ion Bali Benoa Hotel Nusa Dua
Ion Bali Benoa Nusa Dua
Ion Benoa
Ion Benoa Bali
Ion Bali Benoa Hotel
Ion Bali Benoa Nusa Dua
Ion Bali Benoa Hotel Nusa Dua

Ion Bali Benoa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 155 reviews" "
Rating 8 - Good. 79 out of 155 reviews" "
Rating 6 - Okay. 24 out of 155 reviews" "
Rating 4 - Poor. 6 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Travelled with group
The hotel is clean, has free hot/cold water distributors in the hallways, and the rooms are clean. There is also a clean, nice pool. The real issues are: bad wifi (the connection keeps cutting), and no sound isolation (so get ready to be woken up at 7 am by toddlers). That said, the value is good for the price.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Would be good to set up the poor bar again, might make people want to spend more time there? Room was tidy, smallish. We didn’t like the toilet / shower set-up with the one door for both. Mini fridge didn’t work at all - wouldn’t get cold. We didn’t complain so probably our fault. Rooms cleaned daily which was good around 2pm for our room on 5th floor. Rooftop bar is very limited to what it sells, but nice views. Plenty of nice dining places around the hotel which aren’t a far walk. We walked through the opposite hotel to get to the beach which was ok, not the cleanest beach in bali.
Stayed 3 nights in Jul 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in convenient location
Nice little hotel in a very good area. The staff were friendly and helpful. The room’s aircon had a bit of a chemical smell which was unpleasant sometimes. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Christie

Travelled with family and small children
Liked: Cleanliness, staff & service
No bottled water in room to brush your teeth and little to no toilet paper Pool was great Quiet area very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful, attentive and friendly would definitely come back to stay again
Stayed 6 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely and relaxing place place to be. Staff were great. Good English, very helpful. Room was very clean, and housekeeping was excellent. Food was good. Overall I enjoyed my stay. Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the bed very comfortable.
Stayed 9 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
A modern budget hotel. No frills. Rooms are very small and breakfast choice is very limited especially for western food
Stayed 4 nights in Jun 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and friendly, helpful staff
Had a wonderful, albeit short stay. The staff are incredibly friendly and helpful. (Thanks Ady and all the staff) The rooftop bar and restaurant is fantastic with excellent food and service for very reasonable prices. The room and bathroom were very clean and the room was also very quiet. The bed and pillows were comfortable. Sleep quality - excellent. WiFi is good. Laundry service available. Luggage storage available for late flights. Airport pick-up and drop off arranged for 150,000 rupiah. Will definitely stay again!
Stayed 1 night in Jan 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool bar not in use, but nice accommodation
Very good value for the price - comfortable room and lovely and clean which was a little bit of luxury after our hostels, and with a very affordable price tag. We had booked the hotel specifically for the pool bar, which they mentioned as a facility when we booked in but we got the pool and it was totally shut (looked like it had been for some time). We were told that it was too quiet to open which was obviously a huge disappointment. They brought up a bucket of beers for us which was kind, and placed a member of staff there for the 8 guests that there were, but we couldn't have any of the cocktails, and it felt really flat given that was our attraction to the hotel!
Stayed 1 night in Sep 2018

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not thank the staff enough for great service, made my trip what it was. Great location
Stayed 10 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, ideal for short stay's. Very friendly staff.
Stayed 12 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, very clean room, comfortable plus
From the moment I stepped into the hotel service was excellent, very friendly staff, most obliging and helpful. Room was very clean, very comfortable. Hotel was close to all ammenities - shops, restaurants, beach. Excellent price.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a stop over
Friendly staff great pickup from airport great short stay hotel
Stayed 1 night in Jul 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with a Great Budget
Ion Benoa is a great hotel with a great budget. One of the best choice on the local area. Hotel provides free shuttle to several beach and shopping area.

8/10 Good

Hanson, Nalaysia

Liked: Cleanliness, staff & service
Reasonable quality at reasonable price
The staff was very friendly, but the room was a bit smaller than I expected but clean. Location wise not bad, plenty of bars with similar menu (mostly western) along the street, plenty of convenient stores as well. Internet only worked at lobby, room air conditioning not always cold. They provide free shuttle to and fro beaches at no cost, including to Pendawa Beach which is about 20 minutes away, this could be a big saving if going by taxi instead. But the pool and rooftop bar a bit underwhelming, pool didn't look clean enough. Unlike advertised in some websites, no proof needed for room-sharing couples. Overall, good bargain for this price range.
Stayed 3 nights in Apr 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, really nice.
Definitely worth staying in the area if you want to explore Nusa Dua etc. So much cheaper than the hotels near the main beaches and the hotel offers free shuttles (just book in advance). The strip itself isn't all that, cheap shops but the restaurants are all the same! Literally same menu same price. Staff here really friendly and helpful, happy to extend our check out 6 hours so we could relax before our flight and then give us an airport transfer. Rooms really nice and modern. Pool was a bit cloud and looks like dirty water but nice enough, could do with more sun loungers. Massive value for money though.
Stayed 1 night in Aug 2017

8/10 Good

Karen, New Zealand

Liked: Cleanliness, staff & service, room comfort
Gorgeous staff members
All the staff are so lovely, friendly and helpful. They really made me feel welcome. The premises are a bit run down in places - the rooftop bar for example, but the friendly staff more than made up for it. Thank you!
Stayed 3 nights in Aug 2017

8/10 Good

Ashley M

Liked: Staff & service, property conditions & facilities, room comfort
Solo traveler
There are lots of great restaurants in the area. The staff are great although sometimes there is a language barrier (they did not understand when I asked for extra toilet paper to be sent to the room). The service they offer to shuttle to the beach is great. My favourite was Geiger beach. The hotel DEFINITELY needs to upgrade the towels in the rooms. They have a weird smell and stains on them. Just old towels. They do offer beach towels which are in great condition. I did not get breakfast at the hotel I just went out to try different cafes instead which was cheaper than this upgrade. I did order room service one night and food was quite tasty, although the room service department kept calling me after for no clear reason.
Stayed 4 nights in Aug 2017

8/10 Good

Em$

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable hotel in good location
Hotel was very clean with high standard staff. Overall experience was really good. Only breakfast range was small. Not everybody wants to eat noodles and rice for breakfast. Really recommend some fruits and fresh tomato/cucumber and some sandwich material like ham,cheese etc.
Stayed 7 nights in Jul 2017

10/10 Excellent

Amy , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with excellent staff.
Pros: very friendly and helpful staff (nothing is too much trouble). Room was a good size and facilities were good. Cheap! Cons: Wi-Fi was a bit intermittent. Sheets could do with a bleach (greying white sheets, but clean and smelt nice!). There's loads of restaurants and a couple of mini supermarkets around the hotel. Not that close to the beach, but there is a free shuttle. Close to Bali Collection (free shuttle).
Stayed 7 nights in Jun 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great shuttle service.
A great hotel with great shuttle service. Perfect for Tourist

8/10 Good

Kelsey, Perth WA

Liked: Cleanliness, staff & service, room comfort
Fantastic staff
The rooms have only what you need (which isn't bad - we didn't plan on spending much time in the rooms) and there are some paint spots around the room. What made this holiday fantastic was the staff. We would have mini pool tournaments and we even caught the attention of the hotel manager, Mr Melky. We met his family and he would even offer us lifts to places, the family became our friends for the duration of our stay! The hotel food and drink is lovely and well priced - similar to prices of bars and restaurants down the street, much unlike most hotels which seem to charge double for their food and drink. The hotel itself is tucked away but a very short walk to the beach - where you can relax but there's also plenty of parasailing and all sorts of watersports at your fingertips. The hotel pool is lovely to swim in and looks very pretty with all of the over hanging greenery, however the swim up bar is not in use, though I'm sure in time and in high season this will change (we stayed in low season and the hotel is only a couple of years old!) We had a fantastic time and will definitely be going back soon to see the staff again.

8/10 Good

neil, d in perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly hotel near beach
Room cleaned daily it's compact but comfortable large pool with swim up bar .pool table in lobby shuttle service good laundry service