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Mantis EPIC Hotel & Suites

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantis EPIC Hotel & Suites

Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Poolside bar
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Spa
  • Gym

Explore the area

Map
Near University of Rwanda-Nyagatare, Street 36, Mirama 1, Nyagatare, Rwanda, 88
  • Kabale Golf Club
    89 min drive
  • Kabale University
    89 min drive
  • Lake Bunyonyi
    116 min drive
  • Sheraton Nyagatare
    5 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Minibar, in-room safe, desk, laptop workspace

Standard Suite

  • Sleeps 2
  • 1 King Bed

About the area

Nyagatare

When you stay at Mantis EPIC Hotel & Suites in Nyagatare, you'll be 22.1 mi (35.5 km) from Akagera National Park.

What's nearby

  • Ntungamo Central Market - 75 min drive
  • Kabale Golf Club - 89 min drive
  • Kabale University - 89 min drive
  • Kabale Regional Referral Hospital - 89 min drive
  • Lake Bunyonyi - 116 min drive

Restaurants

  • ‪Sheraton Nyagatare - ‬5 min drive
  • ‪City Center Restaurant - ‬14 min walk
  • ‪Blue Sky Hotel - ‬5 min drive

About this property

Mantis EPIC Hotel & Suites

Family-friendly hotel with 2 restaurants and a full-service spa
Mantis EPIC Hotel & Suites offers 76 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 76 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at The Social, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Breakfast is available for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nyagatare? This hotel has 1350 square feet (125 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Social - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool Deck - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Social
  • Pool Deck

Things to do

  • Arcade/games room
  • Basketball
  • Bike tour information
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (1350 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Nature reserve
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 85 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the spa

Property is also known as

EPIC Hotel Nyagatare
EPIC Nyagatare
EPIC Hotel Suites Nyagatare

Mantis EPIC Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bethany

Travelled with group
Disliked: Amenities, property conditions & facilities
My safe was opened. Another person in our party left money and was robbed. The supper buffet was extremely overpriced and terrible. Power outages and wifi unreliable in the night.
Stayed 7 nights in Oct 2023

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was exceptional
Stayed 1 night in Aug 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deep relaxation, Uber Service!
My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went. Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.) My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there. My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic Hotel Nyagatare
Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
Stayed 3 nights in Apr 2019

10/10 Excellent

Maria Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022