People at the reception are very unprofessional in particular the reception manager, the one with curly hair, never smiling to the costumer never able to get A positive answer to a request seems like her hobby is to annoy the costumers
Despite that there is one night receptionist which is very professional that speaks perfect english and some french which is absolutely amazing and helpful
Housekeeping changes bedsheets only every 3 days, and charged me new bed sheets because I had some blood on my bed
Also they leave bag trash all day long in the corridors and take 1 hour to change just 4 towels and not even changing the bed .. as an ex hotel worker I have never seen that i am still wondering what takes 2 ladies inside a room for just changing 4 towels?
Had to have a talk with the hotel manager to talk about all the negative things about my stay, she was comprehensive but unfortunately my stay was already spoiled
There are lots of strange people seating everyday in the lobby and in front of the hotel talking very loud in various middle east language.
Overall very low standards hotel, very noisy
Indeed, The location is good If you can get a room isolated your stay will be ok, Arcadia hotel definitely needs to improve many points
Because with the years the weak points are getting worse.
It was probably my last stay there as you can find a much better Quality place for The same price range.