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Excellent welcome and outstanding service from Ayaub at Reception, who went beyond the call of duty after his shift had ended, by walking with me to find my car which I had previously abandoned after misdirection by satnav on arrival in Monschau. Good value accommodation in a well-appointed hotel.

2 nights for a business trip. Decent room. Very good breakfast. Was not impressed by the restaurant and there are several other options for eating out in Duren.

Traditional from the outside but modern inside. Also very close to the centre. Comfortable rooms and modern bathrooms. If I am being picky the pillows were not comfortable but otherwise perfect for our 2 night stay.

All was good except for the bed, way to soft and the pillows not cotton(sweaty). Otherwise Very friendly and helpful staff, clean, and the breakfast was always good.

Electric stove and microwave oven does not work or it is very very slow. But other than this, everything else was great

Check in was easy as completed on line. Our room (22) was like going back to the 80’s but was clean, fully functional and quite big. Brekkie offering was plentiful, selection of cereals, cold meats, cheeses, yoghurts, breads, preserves, dried and fresh fruit, tea, coffee, selection of doughnuts also the option of eggs and crispy bacon cooked to order. Weather permitting, you can take brekkie in a nice little courtyard. Hotel is 15 min walk to train station, journey to Cologne Central took 38 mins. Happy with choice, value, courtesy of staff and would stay again.