Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Exterior
Exterior
Water park
In-room safe, desk, iron/ironing board, free WiFi
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Free airport shuttle

Explore the area

Map
1420 Cuming Street, Omaha, NE, 68131
  • Charles Schwab Field Omaha
    ‪2 min walk‬
  • Creighton University
    ‪5 min walk‬
  • CHI Health Center Omaha
    ‪11 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪6 min drive‬

Room options

Standard Room, Multiple Beds, Accessible Bathtub (Communications, Accessible Tub)

  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, View (TDM Stadium View)

  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, View (TDM Stadium View)

  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds, View (TDM Stadium View)

  • City view
  • Sleeps 4
  • 2 King Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Omaha

With a stay at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel, you'll be centrally located in Omaha, within a 10-minute drive of Henry Doorly Zoo and Aquarium and Charles Schwab Field Omaha. .This hotel is 0.3 mi (0.4 km) from Creighton University and 0.3 mi (0.4 km) from Ruth Sokolof Theater.

What's nearby

  • Charles Schwab Field Omaha - 2 min walk
  • Creighton University - 5 min walk
  • CHI Health Center Omaha - 11 min walk
  • Orpheum Theater - 2 min drive
  • Harrah's Council Bluffs Casino - 5 min drive

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 6 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Blatt Beer & Table - ‬6 min walk
  • ‪Akarui - ‬14 min walk
  • ‪Holland Performing Arts Center - ‬16 min walk
  • ‪Omaha Tap House - ‬16 min walk

About this property

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Omaha hotel in Downtown Omaha with a water park and airport shuttle service
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel offers 114 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a water park (surcharge), an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 3.0 miles.
Enjoy a satisfying meal at Burger Theory serving guests of Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Omaha? This hotel has 2748 square feet (255 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Burger Theory - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 15.00 per day; includes in/out privileges)
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:30 AM
  • Airport shuttle on request
  • Free local area shuttle up to 3.0 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub
  • Water park access (surcharge)

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2748 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport Hotel Omaha
Holiday Inn Omaha Downtown Airport Hotel
Inn Omaha Downtown Airport

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 809 reviews" "
Rating 8 - Good. 155 out of 809 reviews" "
Rating 6 - Okay. 138 out of 809 reviews" "
Rating 4 - Poor. 82 out of 809 reviews" "
Rating 2 - Terrible. 87 out of 809 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Joi

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
There were a couple of frustrating aspects of this stay. First, was the parking lot. There are signs all over saying you have to pay with your phone. So I did. It was $50 ( this was not in the center of downtown). Then when you check in, they tell you that there was a code that would have gotten us a substantial discount. That would have been great to know BEFORE I had paid. Despite being $50, it was difficult to find a spot when we got back to the hotel around 9:00 on a Saturday night. Part of the problem was that the spaces were narrow, and there were a number of large vehicles. So, even when there were empty spaces, they were unusable. The second issue was how unclean the bathroom was. It smelled of urine, the bath mat did not appear to have been washed, the towels had an unpleasant odor, and there were several long hairs in the tub and on the towels. This hotel has potential. The room was large, and the bed was comfortable. The hotel is attached to a burger restaurant and a frozen yogurt place. There were restaurants in walking distance. The main downtown area was about a mile away. The frustration with the parking and the disgust with the bathroom just canceled out the positives for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 2 nights in Oct 2024

8/10 Good

Rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Just slept there mostly but friendly staff. My tv wouldn’t work so they came right up and got me a different remote. Worked after that. Very nice room and stay! I didn’t eat at the restaurant. But convenient and will stay again. Thank you!
Stayed 1 night in Oct 2024

4/10 Poor

Jordan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Locked reception bathrooms that required a key pin.15 bucks a day parking for an unsecured lot seems steep. We liked the burger shop attached, wanted to try to frozen Yogurt place but never did. Rooms are pretty large but vinyl floors that are cheaply put make it look ugly .just a lot of bad construction and can easily tell the builder doesn't care about esthetics. Rooms were not cleaned very well at all, it wasn't disgusting but definitely random piles of dirt places, bathtub had caulk coming out and brown water marks. Pretty cool looking water park looks very fun for kids , didn't get to use it because our fire alarm went off around 6 am, because of I'm guessing the heater got hot and started smoking. Called front desk and they maintenance couldn't check it out til 8 at the earliest. Smelled a hot electrical smell and we wanted to just get out of there, since no one checked it out. I'm sure my rating would be higher if we got to use the water park with our 2 year old at 9 am, but just felt better to leave asap.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like paying $15 a day for parking and stayed 3 nights and no service to the room to resupply towels, coffee, and trash removal.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Nice beds
Stayed 1 night in Oct 2024

2/10 Terrible

Ed

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Savanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because of the pool area, which did not disappoint. The only thing that I hope this hotel can improve, is the sound proofing of the rooms. We could hear every footstep from the floor above us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raul, Soacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff Is fantastic and the manager is very helpful. Will stay there for sure
Stayed 4 nights in Oct 2024

2/10 Terrible

Krista

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy dirty, walls dirty, found a bug in the bed, sheets were dirty. Bathroom was disgusting with eye lashes all over and the shower looked like it hadn’t been scrubbed all year.
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

6/10 Okay

Brandi

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
GREAT place to stay if you have younger kids
Stayed 2 nights in Oct 2024

2/10 Terrible

Ashleigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!
This place is absolutely filthy! Our room was very dirty and had not been thoroughly cleaned in quite some time. There was dirt all over,hair on the comforter, and we found a cellophane baggie in the windowsill that looked like it could have been a drug bag. The toilet made an odd noise and when we lifted off the back of the tank there was what looked like a foily in there (see picture below). We were about to go to bed to just try to get through the night and leave early but then we found a cockroach by the bathroom and that was the last straw! We left at about 930 to go elsewhere and we will never go back. The hotel is refusing to refund us our money too which is ridiculous because they should be more aware and concerned about the lack of sanitation in their hotel. We should have known better than to stay there again after the last time when we found a vape pen in our bed!! Do not stay here, it’s gross and they don’t care!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park and pool
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Travelled with family and small children
Liked: Staff & service
Booked this property due to proximity to zoo and water park feature. For parents of small children, please be aware the "water park' is completely unstaffed, you are reliant on other parents to supervise their children. Observed over 6 kids fall down the slippery stairs of the water jungle gym, watched a lot of older kids do trains down the slide and pummel smaller children. Their parents? Drinking beers out of glass bottles at the tables in the pool area. Flooring around the water park features is very slippery. Would not recommend for any kids under 10. Hotel was of average cleanliness. The night we arrived one of the elevators was not working, waited 15 minutes each time I needed to ride it as you are not permitted to take the stairs up to the rooms. There is a pay lot for parking behind the building, but parking is not guaranteed and not limited to hotel guests. You very well may pay for a spot and have no where to park. We did find that the Fairfield parking (about 3 rows behind the Holiday Inn) is about $4 cheaper for some reason. Staff were very helpful and clearly doing the best they could.
Stayed 2 nights in Oct 2024

8/10 Good

Jo e

Travelled with family
Stayed 1 night in Oct 2024

4/10 Poor

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will never stay again
Horrible experience. Well to start we got there and literally smelled like weed. The walls were disgusting in the room. Hair on the bed sheets. The pool was packed and kids play area was freezing. Big slide was probably the best for my children. Fridge in the room was gross moldy. Mold around the bath tub, pillows were horrible. Only one working elevator no stairs, had to stand in line for at least 20 minutes when we got there and then after we went to the pool. Cops were there as we were leaving the pool guessing for the weed smell . Had to pay $50 in the holiday inn parking lotto park but they are supposedly refunding me $35. Haven’t seen it yet. I had such high hopes for this hotel and it was a horrible horrible experience.
Stayed 1 night in Oct 2024

4/10 Poor

Wendy

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is very inconvenient plus you have to pay for parking. I got there and there was nowhere to park. I have stayed at many holiday inns and this one was the worst one. Water doesn’t go down fast in the tub. Needs an upgrade renovation. Plus they charged me $50 after I paid for the hotel. Waterpark wasn’t that great either. Should of stayed where i normally do when coming to Omaha.
Stayed 1 night in Oct 2024

8/10 Good

stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
My boyfriend and I checked in at 4:10pm which is after chevk in time, and no rooms were avoid due to housekeeping. We also never received a call when our room was ready. Overall, after we finally checked in it was a very nice stay.
Stayed 1 night in Oct 2024

4/10 Poor

Kari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk was very friendly but the hotel was not clean. There was hair still in our shower, sheets and towels were questionable, the hallways were filthy, ice maker in our floor was broke, and only one elevator was working and was very slow. Stairs were not an option.
Stayed 3 nights in Oct 2024

2/10 Terrible

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the stay was not great. They don’t have any usable stairs (they say only in emergencies) but yet one elevator of the two was also down. Be prepared to wait at least 30 minutes just to ride the elevator to your room and then don’t bother trying to leave your room again. The waterpark wasn’t great, my kids just swam in the pool. Next time we will opt for something near more attractions. The parking is paid which is fine, but the lot was full with nowhere to park which is frustrating when you’re paying to park there. Spots are super tight, expect to leave with some door dings. The employee that checked us on the night we arrived was fantastic, the rest during the day weren’t super friendly in comparison, but no huge complaints. Our room was spacious and a nice layout. The elevator was a major inconvenience and detractor that would cause me to not recommend the property to a friend.
Stayed 3 nights in Oct 2024