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This was my first trip to Mardin and I was extremely pleased with this hotel. The room was spacious, comfortable and quiet. The breakfast buffet was superb. The location was good. We were able to park our car at the hotel, which was a plus given how crowded and narrow the old city's streets are. I would recommend this hotel without hesitation.

Extremely friendly and helpful family : all of them! Very stylish and comfortable rooms. It was very cold in Mardin but the room was always warm. Breakfast is very tasty and always fresh. Thank you!

Everything was great, the guys in the hotel are amazing. Immediately responded to all our requirements. Helped with transportations, met us to/from taxi down the road and carried our bags. Recommended place to stay!

Hotel is very good for relaxing Stuff very respectable and helpful Room wide and clean Internet very good Breakfast turkey buffet Car parking available at secure lot The only thing I don’t like if you want to go shopping center for cafe or restaurant you have to use long stairs (not advised for senior)

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.

Nice hotel to stay in Mardin, the staff in hotel are so friendly and always ready to help with nice smile and the hotel is clean, special thanks for reception staff Kemal, Aziz, Ersin and Berivan and Ayman in lobby cafe and the security name Ramadhan helped me to get the bus to the airport and the house keeping staff, this all staff who make the hotel great to stay with high quality and comfortable, i'm really appreciate for all this people and all the staff in this hotel :)