See all properties
Save

Westgate Palace Hotel / Universal / I-Drive

4.0 star property

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Exterior
Terrace/patio
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪15 min walk‬
  • Universal Studios Florida
    ‪6 min drive‬
  • Universal’s Volcano Bay
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas

Universal's Cabana Bay Beach Resort

  • Pool
  • Hot tub
  • Waterslide
  • Free WiFi
4.4 out of 5, Excellent, (5490)
The price is AU$666
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Universal's Cabana Bay Beach Resort

About the area

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and The Orlando Eye at ICON Park. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 2.1 mi (3.3 km) from Orlando International Premium Outlets.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Universal Orlando Resort - 15 min walk - 1.3 km
  • The Orlando Eye at ICON Park - 3 min drive - 2.2 km
  • Universal Studios Florida - 6 min drive - 3.9 km
  • Universal’s Volcano Bay - 7 min drive - 4.0 km
  • Universal’s Islands of Adventure - 8 min drive - 5.2 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 619 out of 1142 reviews
Rating 8 - Good. 290 out of 1142 reviews
Rating 6 - Okay. 117 out of 1142 reviews
Rating 4 - Poor. 49 out of 1142 reviews
Rating 2 - Terrible. 67 out of 1142 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Laurie L

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking, then we were given a Map as to were to park and was told there would be a shuttle to bring us back. No shuttle and map was poorly done. We asked for wash rags twice and never received them. We were told if our car was parked in a non parking place we would be towed yet, others were parked everywhere and you couldn't even get safely back in to the lot to pick up or drop off our handicap child. No shuttle to and from the park unless you called a day in advance. Not sure this would ever be my top pick again. Staff was rude and very unhelpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, convenient to everything
Stayed 6 nights in Dec 2024

6/10 Okay

stacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
So we stayed in the older tower, Tower A. The hallways looked unarmed, our room was half updated and the other half...let's say we did not want to sit on the couch. It looked as if the corners of the room were in swept in places or touched for a while. The elevator was the same massive food crumbs everywhere. The pool and new tower area were great. We got coffee in the mornings but the last morning my daughters had black pieces of the blender in the bottom (which she didn't notice until one came up into the straw). The staff was wonderful and kind and helpful with everything but the to say it was a disappoint would be an understatement and we would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal studios
Stayed 4 nights in Dec 2024

10/10 Excellent

Adnan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe place, not much in terms of food options in the hotel, but the surrounding area has lots of options.
Stayed 2 nights in Dec 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay for New Year’s
Stay was good and practical. Had enough room for the family.
Stayed 3 nights in Dec 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room beds is extremely dirty all hair on the beds the floor dirty no service request bath towels wait over 2 hours no one show up every night no parking the restaurant sell Starbucks coffee brew taste like water no coffee taste furniture old leather sofa skin peeling off not acceptable!
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is friendly and accommodating. Would appreciate if housekeeping can be given even for shorter stays
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities
Not enough parking and you are forced to park off-site and grab a hotel shuttle
Stayed 2 nights in Dec 2024

10/10 Excellent

Yarisbeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the lobby, it was clear this hotel was very well kept clean. The staff was attentive and respectful, she asked where we were coming from and if I needed help to get around the city of Orlando. The resort offers shuttle service to Universal, very convenient for us. The room smell very good even though the room was pet friendly. No doggie smell whatsoever!!! We stayed on the 15th floor and the view was stunning. I would like to mention that you also have access to use the second property "Westgate Lake resort" just about 3 miles driving from the Palace, which my family found super cool because we were able to book a family spa day and also use the waterpark at the resort (just need to pay a small fee of $25.00 per person). Our stay here was truly exceptional
Stayed 5 nights in Dec 2024

10/10 Excellent

Yan Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible parking issue and unable to assist.
Terrible service for parking. Made my husband run around many times late at night to get a parking also far away with terrible supervisor was unfriendly to even able to assist. That was the night of 12/28/24. Never again here.
Stayed 2 nights in Dec 2024

2/10 Terrible

CARLOS, SAN JUAN PUERTO RICO

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Service poor
Stayed 2 nights in Dec 2024

4/10 Poor

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Gretys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing about the property is that they don’t have enough parking space onsite and you would have to park a few blocks away. The parking lot does have 24/7 security patrols and someone available to transport you back to the property, but I still found it inconvenient. Aside from that, I really liked the 2 room suit and the cleanest and comfort.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Faucet was leaky in one bathroom. No salt pepper in kitchen . Loud noises from next door. Pillows way too thick . Otherwise pretty good place.
Stayed 6 nights in Dec 2024

10/10 Excellent

Petra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to universal studios
Stayed 3 nights in Dec 2024

6/10 Okay

Adialena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La limpieza no estuvo buena
Stayed 2 nights in Dec 2024

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
Westgate is great for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Keila

Liked: Amenities
Excellent
Stayed 2 nights in Dec 2024