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Hierapark Thermal & Spa Hotel

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hierapark Thermal & Spa Hotel

4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Property grounds
4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Front of property
4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    8 min walk
  • Pamukkale-Hierapolis
    18 min walk
  • Hierapolis Necropolis
    5 min drive

Room options

View all photos for Superior Suite

Premium bedding, desk, soundproofing, free WiFi

Superior Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is AU$175
for 1 night
includes taxes & fees
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About the area

Denizli

With a stay at Hierapark Thermal & Spa Hotel, you'll be centrally located in Denizli, within a 10-minute drive of Pamukkale Thermal Pools and Red Travertine of Karahayit. .This family-friendly hotel is 0.9 mi (1.5 km) from Pamukkale-Hierapolis and 2 mi (3.2 km) from Hierapolis Necropolis.

What's nearby

  • Red Travertine of Karahayit - 8 min walk - 0.7 km
  • Pamukkale Travertine Terraces - 7 min drive - 6.6 km
  • Pamukkale Thermal Pools - 8 min drive - 4.9 km
  • Hierapolis - 8 min drive - 4.7 km
  • Antique Pool - 9 min drive - 4.9 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Family-friendly Denizli hotel in Pamukkale with 4 indoor swimming pools
Hierapark Thermal & Spa Hotel offers 104 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 104 air-conditioned rooms featuring LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 indoor and 2 outdoor swimming pools and a complimentary water park. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Denizli? This hotel has 3014 square feet (280 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 4 indoor pools
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (3014 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 19027

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 259 reviews" "
Rating 8 - Good. 80 out of 259 reviews" "
Rating 6 - Okay. 37 out of 259 reviews" "
Rating 4 - Poor. 12 out of 259 reviews" "
Rating 2 - Terrible. 9 out of 259 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort
Never ever recommend this hotel to anyone.
By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

4/10 Poor

Ni, VANCOUVER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Stayed 1 night in Sep 2023

10/10 Excellent

ya-chien

Stayed 1 night in Sep 2023

8/10 Good

Adita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yucel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince, great team, thank you
Stayed 1 night in Sep 2023

8/10 Good

Sonata, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023

6/10 Okay

omer

Business traveller
Bad matress, ok food, ok cleanliness..
Their mattresses are not comfortable, spa has bug infestation, cockroches was crowling on walls, old and worned out linens was used in spa
Stayed 1 night in Apr 2023

8/10 Good

riaz

Travelled with family and small children
Liked: Amenities
Not a bad hotel, very close to Pamukkale about a 6 min drive. We enjoyed the indoor heated pool which although small meant we could swim despite it being too cold in april to use outdoor pools. The thermal spa in the hotel was nice and a unique experience. We chose this hotel as the location meant we could drive to Pamukkale in a few minutes as the hotels in town opposite were a lot more basic.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pamukkale. Enjoyed the on-site hot spring pool which is included in the stay.
Stayed 1 night in Mar 2023