When you stay at Jenna's River Bed & Breakfast in Panajachel, you'll be in the mountains and 26.3 mi (42.2 km) from San Pedro Volcano. .This bed & breakfast is 0.1 mi (0.2 km) from Lake Atitlán and 0.1 mi (0.1 km) from Multiple Use Area Lake Atitlan Basin.
Bed & breakfast with free breakfast, steps from Lake Atitlán
Jenna's River Bed & Breakfast offers 8 accommodations with bathrobes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels.
Bathrooms include separate bathtubs and showers. This Panajachel bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the bed & breakfast include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, Swedish massages, and Thai massages.
Stay in one of 8 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, bathrobes, and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a steam room. This bed & breakfast also features complimentary wireless internet access and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Jenna's River Bed & Breakfast, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to 9:30 AM.
Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:30 AM and 9:30 AM.
Jenna's River Bed & Breakfast has a restaurant on site.
Languages
English, French, Hebrew, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free buffet breakfast available daily 8:30 AM–9:30 AM
1 restaurant
1 bar
Things to do
Outdoor pool
Spa services
Steam room
Conveniences
Front-desk safe
Library
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Outdoors
Garden
Picnic area
Pool sunloungers
Terrace
Spa
Couples treatment room(s)
Massage - deep-tissue
Massage - Swedish
Massage - Thai
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Accessible airport shuttle
More
Couples dining
Romance packages available
Smoke-free property
Room amenities
Bedroom
Bed sheets
Down duvet
Pillow-top mattress
Premium bedding
Bathroom
Dressing gowns
Hairdryer (on request)
Separate bath and shower
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
Food and drink
Champagne service
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 14)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
The seasonal pool will be open from September 05 to August 01
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Property is also known as
Jenna's River Bed & Breakfast Panajachel
Jenna's River Panajachel
Jenna's River
Jenna's River & Panajachel
Jenna's River Bed & Breakfast Panajachel
Jenna's River Bed & Breakfast Bed & breakfast
Jenna's River Bed & Breakfast Bed & breakfast Panajachel
Jenna's River Bed & Breakfast Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
WARNING ⚠️ CALL JENNA'S BEFORE ARRIVING TO PANAJACHEL so they can arrange transportation from your taxi/bus to the hotel. The "TukTuks" (the only available transportation) should charge you around $25 Quetzales to take you to the hotel. Unfortunately some of the drivers take advantage of new tourists, and we were charged an exorbitant amount.
To JENNA'S staff: Please warn incoming guests about this.
Other than that, I'll let the other reviews speak for themselves. This place is beautiful and the staff are excellent.
The views amazing, the breakfast included is delicious, location is perfect & staff are friendly! I love it here and am glad I chose Jenna’s River Bed & Breakfast!
A beautiful and well maintained property. We had excellent and personable service. The view of the lake is amazing. I highly recommend Jenna’s River Bed and Breakfast
Big thanks to the manager, Yvan. Without him, we would be totally lost. He managed our tuk-tuk transportation to Panajachel and ordered our trips with a travel agency. Otherwise, unfortunately, I was disappointed. We bought the room/jurt because of the Lake Atitlan view promised in the description. Our room didn't have ANY view of Lake Atitlan!!! The place is not within walking distance from the city of Panajachel. Get ready to pay extra money for each transportation to the town and back. I understood it was a rustic area, but the room wasn't worth the money we paid.
We had a great 4 night stay at Jenna’s. Our room was small but comfortable and very clean and the view was amazing. We used the restaurant every night because we had been out all day and didn’t want to go out again to eat, but it was fine and the staff was so lovely. I’d totally recommend Jenna’s!
First… you cannot get a better view it is gorgeous. The staff are wonderful and helpful. That being said… our yurt did not have screens on the windows and the room had to fans or AC of any kind. We went to the local appliance shop and bought one. Some of our windows did not lock and there was no safe so that was sketchy. The food is okay but not the best.
Here is my honest feedback the good and the bad. I was absolutely excited to stay in this property seeing the photos online. When arriving the first thing I noticed was the view. The staff member was very kind when we checked in and gave us a map and contacted a tuk tuk for us as this property you can not get to Panajachel actual hot spots unless you get in a tuk tuk which is 20 q for one person or multiple 15 q per ride.
Now let’s get into what turned this into a horrible experience. Our bedroom was not clean at all! I am honestly not even a complaining type of person and the first night I texted if their would be cleaning service as I gave the benefit of the doubt. That is until I woke up to bugs in my bed, a black scorpion spider in the tub, and on the ceiling light a thick spider web that you can tell has been there forever.
We stayed up all night killing bugs. One day we were coughing so much from the dust and bugs that we ended up feeling sick and not going into town. The cleaning service came and she was in and out the room in less than 5 minutes and the tub still had dead mosquitos and bugs. I’m very disappointed also eventhough 15 q is cheap if added up having to go back and forth as for a couple it was 30 q each time.
The breakfast was good but the same everyday for the included option. Coffee, beans, fruit, eggs, tortillas.
They had pancakes etc option but that was 65 q if you wanted.
The room walls are thin you can hear everyone’s convos nearby.
Jenna’s B n B is a special place on the outskirts of Panajachel. If you like rustic, eclectic and scenic spots this will work for you. The food they serve is superb and the manager, Ivan, and staff are not only good at what they do, they are wonderful people!! I had a lovely stay.
Loved being away from Panajachel near nature, birds and beautiful view of lake. Food is excellent!! Staff, especially Yvan are helpful and truly love serving their guests.
karen De
Stayed 2 nights in May 2024
4/10 Poor
Verified traveller
Travelled with group
20 May 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
There are 92 steps to access the property. This information should be included in the hotel bio.and 3 levels down from that is the pool which was dirty. The property is beautiful but very disappointed in access to it.
Verified traveller
Stayed 3 nights in May 2024
6/10 Okay
brandy
Travelled with partner
17 May 2024
Liked: Cleanliness
Disliked: Amenities
We enjoyed our stay however we did not realize it was similiar to glamping and wasn’t prepared for all the loud bugs while we sleeping. And crawling all over us with the added heat and no fan in the room made for a long night. I should mention I absolutely love camping and glamping on a normal planned and prepared weekend with fans,citronella candles and tons of bug spray But this was a weekend getaway with my husband not prepared for camping and the heat.
We loved the owl yurt for its view and privacy. Listening to the birds in the morning was our favorite part. The staff was so nice and patient despite our poor Spanish. They helped arrange transport around town and to Guatemala City.
Megan
Stayed 2 nights in Apr 2024
8/10 Good
Vicky del
Travelled with group
22 Apr 2024
Liked: Staff & service
Disliked: Amenities
The view here is great and Yvan the manager was ever so helpful in helping us navigate the lake and set up excursions. He helped us arrange a village tour by tuk tuk, paragliding and a sunrise hike at Indian Nose!
Unfortunately, the rooms were not as clean as we would have liked and the dinner service was disappointing (food lacked flavor, servers were not attentive/kind and this was the priciest meal in our entire trip). The breakfast was much better, though.
P.S. the entire property shares 1 hair dryer. I learned the hard way! :)
We have a great time views staff and breakfast were excellent however mattress could use an upgrade, doors should have a shade for privacy also for the sunlight, a better mirror the one in our bathroom you can barely see yourself there’s a lot of stairs so keep that in mind
Staff was amazing and responsive. We arrived late with a last minute reservation and they were very helpful and accommodating. Dinner and bar service was excellent. Breakfast with a view was exceptional, try the French toast!