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Hyatt Regency Brisbane

5.0 star property

Photo gallery for Hyatt Regency Brisbane

Meeting facility
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View from room
Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View map
33 Burnett Lane, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪1 min walk‬
  • South Bank Parklands
    ‪9 min walk‬
  • Suncorp Stadium
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

8.6 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Room, 2 Single Beds (High Floor)

View from room

Room, 2 Single Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (with view)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (with view)

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (with view)

View from room

Room, 2 Single Beds (with view)

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Brisbane

With a stay at Hyatt Regency Brisbane, you'll be centrally located in Brisbane, steps from Queen Street Mall and within a 10-minute walk of South Bank Parklands. .This luxury hotel is 0.7 mi (1.1 km) from Roma Street Parkland and 1.1 mi (1.7 km) from Howard Smith Wharves.

What's nearby

  • Queen Street Mall - 1 min walk - 0.0 km
  • South Bank Parklands - 9 min walk - 0.8 km
  • Roma Street Parkland - 10 min walk - 0.9 km
  • Brisbane Convention and Exhibition Centre - 12 min walk - 1.1 km
  • Suncorp Stadium - 2 min drive - 1.9 km

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Lennons Restaurant & Bar - ‬1 min walk
  • ‪Hakataya Ramen - ‬1 min walk
  • ‪Death & Taxes - ‬1 min walk
  • ‪Foster Black - ‬1 min walk

About this property

Hyatt Regency Brisbane

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Lennons Restaurant, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 4 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Lennons Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar is located by the pool.
Onsite venue #3 - lobby lounge.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lennons Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (48 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Valet parking is subject to availability (limited spaces; surcharge) and accessible via 33 Burnett Lane, or self-parking is at Myer Centre on Elizabeth Street. The maximum vehicle height for valet parking is 82 inches (2.1 meters/210 centimeters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 42 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Lennons Brisbane
Chifley Lennons Hotel
Chifley Lennons Hotel Brisbane
NEXT Hotel Brisbane
Hyatt Regency Brisbane Hotel
Hyatt Regency Brisbane Brisbane
Hyatt Regency Brisbane Hotel Brisbane

Reviews

Hyatt Regency Brisbane Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Broken lift caused delays on checkout. Got caught unable to exit stairwell
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Bayview Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gerardine

Stayed 1 night in Jun 2025

10/10 Excellent

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, comfy bed, good breakfast, great location
Stayed 1 night in Jun 2025

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Disappointing

It started when they locked the doors, left a note saying call this number, then didn't answer when I did call. I was outside in the mall from over 10 minutes. Fortunately, another guest left so I could get in. I booked a room that was 31m2, queen bed, high floor. They gave me a queen bed on a high floor but the room was, at best 20m2. It was the smallest room on the floor and was tiny. When I asked about this, I was told that since the room had a queen bed it was in the same 'category' as the room I had booked. This seems, at best, dishonest. Finally, housekeeping didn't clean the room. Normally I would not sweat this, but since it was the 3rd time in the weekend they had treated me poorly, I complained. I don't want to be fussed over, but at the same time I want the room I booked, I want to be able to check in. I don't think either is too much to ask. I thought I had found the hotel in Brisbane I would be staying at for the next decade, but I will not be going back.
Stayed 3 nights in May 2025

10/10 Excellent

Renton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Will be back
Stayed 1 night in May 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very friendly and helpfull.
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Stayed 1 night in May 2025

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Hard to get a car to get ur luggage. The room was super clean and impeccable. Kudos to housekeeping. Washroom was spotless. Coffee was great with proper machine in room. Pool was fantastic
Stayed 1 night in May 2025

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The room was big, clean comfortable and the staff were amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
No complaints, excellent stay
Stayed 2 nights in May 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is fantastic! Walk out the front door and you are in the middle of the shopping and sightseeing district. The restaurant is excellent and the staff is wonderful. We would go back in a minute!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff were super nice and friendly, included breakfast was really, really nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ideal location for the city centre, right in the middle of the major shopping area. The breakfast arrangements were disorganised. Tables not cleared and guests having to wait for a table. On both days there was no milk or cups for the tea, and the coffee machine produces luke warm coffee. In addition our twin beds were small singles when most hotels provide at least queen doubles for twins, so disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access
Stayed 3 nights in May 2025

10/10 Excellent

CHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Travelled with group
Dark and dingy. Staff uninterested in customer. Attitude of some staff cold and unwelcoming. Pool area on has sun until late morning and then in shade rest of day. Definitely not a 5• hotel, not sure it’s even a 4•. Mediocre at best!!
Stayed 2 nights in Apr 2025

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location right on the Queen Street Mall. Great Breakfast.
Stayed 3 nights in Apr 2025