4/10 Poor
KRISTEN, CLARK
Travelled with group
1 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The Villa Eiffel Garibaldi was a massive disappointment. I had stayed here in 2017 and thought it was a cute boutique hotel. Unfortunately, things have changed drastically. Prior to our arrival, they sent a survey asking a few questions to improve our stay. I was surprised by this and checked off that we wanted a top floor room that was quiet. Upon arrival, we found the hotel was undergoing massive construction and the sizes of the rooms have been cut down further. My friend and I were given a room on the second floor (clearly the survey was pointless) and barely made it with our two suitcases that had to remain closed and standing. The shower was small (not uncommon) but had terrible water pressure. The beds were dirty more than once and instead of a fitted sheet, they used flat sheets that didn't properly secure under the mattress. On one of the cooler days in August, we came back to our room to find the staff turned our heater on and left my bag and a plastic garbage bag against it. I would not recommend staying at this hotel.
KRISTEN
Stayed 6 nights in Aug 2024