We were given a room on the main floor where the window opened to a drainage crevice. It wasn't the "city views" described, or what we'd expect from a 3 star hotel at the rate we paid. The room was 15C when we arrived and couldn't be turned off air conditioning. The staff member was kind enough to provide a heater. The shower wall was too short, so the bathroom floor was covered in water after a shower. The breakfast charges were supposed to be included in the price (as shown in my expedia receipt), but were charged at 13 euros each after we left. Positives: the bed was comfortable, the location was good, the room was clean. Parking was a long distance away if we were to use a parkade. We found street parking only a five minute walk away for the weekend days. There was no way to stop next to the hotel to unload the lugguage, which was a pain in the rain. There should have been an easy covid-friendly option to have breakfast in our room instead of in a common area. Covid care was really disappointing. Mask wearing was not enforced in the common areas. We were not asked for a QR covid health code, so masks should have been more seriously enforced.