Room booked was not room I got. Hotel amenities are not truthful. Supposed to be Soundproofed rooms but absolutely not soundproof at all. Property is very old and all floor boards creak. The property has 7 floors. Could here toilets flushing, water running, people walking, slamming doors. No manager. Reception very unhelpful aggressive and dismissive of concerns. Did not speak english or didn't want to and continually stating 'hotel full'. No tea or coffee, milk, dirty used cup. Bed was fine, room decor fine. Would not stay here again. Expedia not responding to complaint re: incorrect information or getting what you booked.