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Hotel Soratama

3.5 star property

Photo gallery for Hotel Soratama

Front of property
Suite (Doble)
Reception
Outdoor spa tub
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Plaza de Bolivar
    ‪1 min walk‬
  • Pereira Cathedral
    ‪1 min walk‬
  • Olaya Herrera Park
    ‪12 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite (Doble)

Suite (Doble)

Suite (Doble)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Ghl Hotel Abadia Plaza

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (412)
The price is AU$106
for 1 room
includes taxes & fees
7 May - 8 May
Ghl Hotel Abadia Plaza

About the area

Pereira

With a stay at Hotel Soratama, you'll be centrally located in Pereira, steps from Plaza de Bolivar and Pereira Cathedral. .This hotel is 0.6 mi (0.9 km) from Olaya Herrera Park and 1.6 mi (2.6 km) from Technological University of Pereira.

What's nearby

  • Plaza de Bolivar - 1 min walk - 0.1 km
  • Pereira Cathedral - 1 min walk - 0.1 km
  • Victoria Shopping Mall - 5 min walk - 0.5 km
  • Olaya Herrera Park - 12 min walk - 1.0 km
  • Parque Arboleda - 3 min drive - 2.3 km

Getting around

  • Transportation Terminal Station - 9 min drive
  • Pereira (PEI-Matecaña Intl.) - 17 min drive

Restaurants

  • ‪La Lucerna - ‬2 min walk
  • ‪Urbano - ‬2 min walk
  • ‪La Mulera - ‬2 min walk
  • ‪Ristretto Espresso Cafe - Bolivar Plaza - ‬2 min walk
  • ‪Fruta Al Paso - ‬1 min walk

About this property

Hotel Soratama

Hotel with 2 hot tubs, steps from Plaza de Bolivar
Hotel Soratama offers 77 air-conditioned accommodations with safes and complimentary weekday newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site.
Make yourself at home in one of the 77 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Emperador, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Hotel Soratama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 479 reviews
Rating 8 - Good. 119 out of 479 reviews
Rating 6 - Okay. 48 out of 479 reviews
Rating 4 - Poor. 19 out of 479 reviews
Rating 2 - Terrible. 27 out of 479 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great location, great accommodations, awesome view from the sky lounge terrace, comfortable beds and excellent service.The breakfast is good and has a good assortment of choices to get you going until lunch time or further. The a la cart menu has a variety of meats and drinks at affordable prices. Very happy overall and would recommend it without a doubt. Yuri the room attendant was very professional, respectful and friendly. Alexa the breakfast hostess was very attentive and always say hello with a smile. even follow up with a random question i had the first time i met her. Sebastian and Luis the restaurant servers were very helpful and making sure everybody was being taken care of. The bell staff was friendly and helpful (sorry, i don't remember their names). I will definitely stay here on my next visit to Pereira. Hope to see you soon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

EDWIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Dec 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is totally remodeled
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Andres, Hampton bays

Travelled with family
Liked: Cleanliness, amenities
Front deck staff amazing and always willing to help us in any way possible also housekeepers very courteous, downside about our stay was the terrible coffee we had in our breakfast as part of the buffet, considering we are in the coffee region , all was properly addressed by a great cappuccino even though was a separate charge but well worth .
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This is a very nice and comfortable hotel with friendly staff. The room was beyond my expectations, clean, comfortable, quiet. The cleaning staff are amazing and should be recognized. Only two negatives. the breakfast could be better, the eggs were very runny and not fully cooked-cold, buenlos-cold. After i checked in I left and walked over to Subway and while I was in subway I turned around and saw one of the staff from the hotel talking to the lady who works at subway and pointing at me and then he left. I have no i idea what that was about but I'm not sure why he was folllowing me in the first place. But other than that the hotel itself is very nice.I would love to stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

blake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An experience far beyond what you pay for.
Stayed 2 nights in Dec 2024

8/10 Good

Domingo

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

CARLOS, ATLANTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la mejor opción en Pereira , toda la gente del hotel súper amable y colaboradora , la comida en la terraza excepcional y los desayunos inigualables
Stayed 4 nights in Nov 2024

10/10 Excellent

Andres

Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Stayed 1 night in Dec 2024

8/10 Good

Ruthvenka, Willemstad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only thing was that i didnt get the room i asked for and my room was under the restaurant kitchen and at night the make a loud of noices that i couldnt sleep
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

SANDRA

Stayed 1 night in Nov 2024

10/10 Excellent

karen l

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I pay everything, they say that I have to pay taxes , a lot of money over 200 dollars !!! Way ??? They don’t give me the answer, it is the first and last time in this place , only one super slow elevator
Stayed 6 nights in Nov 2024

8/10 Good

Wanda L.

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
El mejor servicio lo dan los door men porq en el front desk no son muy bueno,los del restaurant ni se diga muy mala cara tienen todos y no se saben comunicar correctamente con los huéspedes, el elevador no se diga SÚPER LENTO
Stayed 5 nights in Nov 2024

10/10 Excellent

Ivolt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist was not customer friendly at all. Ask me for my passport in order to check in so if your a tourist from another country you don’t pay taxes. The receptionist Ask me for a photo of my document and picture of my entry date then she still did not honor it after I showed her what she asked me for. Terrible customer service
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just perfect, the staff were very friendly and attentive....although the 10th floor was a little noisy due to being under the restaurant and Yiu can hear chairs moving all the time ...but overall very clean and very good .... Great location, as most things are walkable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Empleados muy amables todo muy bien Los baños muy estrechos y Les falta espejos de aumento
Stayed 9 nights in Oct 2024