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Palm Hotel and Spa

5.0 star property

Photo gallery for Palm Hotel and Spa

Outdoor spa tub
Gift shop
Exterior
Ocean views, open daily
Superior Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grand' Anse, Petite-Ile, 97429
  • Grande Anse Beach
    ‪12 min walk‬
  • St. Pierre Beach
    ‪20 min drive‬
  • Grand Galet Falls
    ‪33 min drive‬
  • Saint-Pierre (ZSE-Pierrefonds)
    ‪29 min drive‬

Room options

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Petite-Ile

With a stay at Palm Hotel and Spa in Petite-Ile, you'll be 1.4 mi (2.3 km) from Grande Anse Beach and 6 mi (9.7 km) from St. Pierre Beach. .This family-friendly hotel is 12.5 mi (20.2 km) from Cape Mechant and 13.4 mi (21.6 km) from Grand Galet Falls.

What's nearby

  • Grande Anse Beach - 12 min walk - 1.1 km
  • St. Pierre Beach - 20 min drive - 9.7 km
  • Cape Mechant - 25 min drive - 20.2 km
  • Grand Galet Falls - 33 min drive - 21.7 km
  • Piton de la Fournaise - 75 min drive - 56.0 km

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 87 min drive

Restaurants

  • ‪La Kazba - ‬9 min drive
  • ‪Le lavoir - ‬9 min drive
  • ‪La Gare Brasserie - ‬9 min drive
  • ‪Le Paradoxe - ‬9 min drive
  • ‪Ô Baya - ‬9 min drive

About this property

Palm Hotel and Spa

Luxury hotel with 2 restaurants and 2 outdoor pools
Palm Hotel and Spa offers 70 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 70 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Le Makassar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Petite-Ile? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Palm Hotel and Spa has 2 restaurants serving lunch and dinner.
Le Makassar - This fine-dining restaurant specializes in local cuisine. Reservations are required. Open select days.
KAH Beach & Restaurant - This beach restaurant specializes in French cuisine and serves light fare only. Open daily.
KOKOA BAR - This bar overlooks the ocean. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 35 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Mini golf
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Palm Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 166 reviews
Rating 8 - Good. 51 out of 166 reviews
Rating 6 - Okay. 9 out of 166 reviews
Rating 4 - Poor. 2 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great views out over the coast
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mostly good

areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
Stayed 7 nights in Mar 2020

8/10 Good

Jean-Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Stayed 4 nights in Oct 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, room comfort
It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
Stayed 2 nights in Sep 2018

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and only worth 5* hotel in La Teunion

The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
Stayed 2 nights in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven of the volcanic island

Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al fresco Zen

Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.

6/10 Okay

Connie, Reunion

Liked: Cleanliness, staff & service
Disliked: Room comfort

No view

We had booked a junior suite, There is no view from the room. The terraces is surrounded by a 2 meter high fence. The fence can be opened and then the view right into the neighboring House. All in all, a disappointing experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, a little to flashy but otherwise comfortable rooms with suitable appointments. Helpful staff and good location.

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour dans cet établissement, personnel attentionné et chaleureux. Les équipements de l’hôtel sont magnifiques. Rien à dire, vaut son prix.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jens Nodskov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

SOLANGE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Didier

Stayed 1 night in Nov 2024

10/10 Excellent

giovanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Oct 2024

10/10 Excellent

Loïc

Stayed 1 night in Apr 2024

10/10 Excellent

Gilles, DEMBENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement de haute qualité, mais la situation géographique semble être un peu isolée.
Stayed 4 nights in Mar 2024

8/10 Good

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel inmitten der Natur. Gutes Frühstück, schöne Aussicht. Nettes Personal.
Stayed 2 nights in Mar 2024

8/10 Good

Alpou

Liked: Cleanliness
Bon hôtel. Qualité de la literie moyen. Un peu cher pour la prestation proposée.personnel agréable
Stayed 1 night in Feb 2024

10/10 Excellent

Hadrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Superbe séjour dans un cadre absolument exceptionnel. Le complexe est magnifique avec une vue incroyable sur la plage de Grande Anse, et tout est niveau de l'écrin, du service aux aménagements en passant par les chambres elles-mêmes. Les restaurants sont de qualité, que ce soit pour le dîner ou pour le petit-déjeuner ; prendre un verre en regardant les baleines sur les terrasses est incroyablement dépaysant. Les chambres sont spacieuses et confortables, avec tout l'équipement moderne. Le service est au top de l'accueil au départ. Un hôtel qui vaut le coup à la Réunion.
Stayed 1 night in Jul 2023