4/10 Poor
Philip
Travelled with family
22 Sept 2024
Disliked: Cleanliness, property conditions & facilities
My first disappointment was that there was no shuttle from the airport and we ended up paying $20 for Uber each direction. Second disappointment was when I called the front desk and was put on an indefinite hold until I finally gave up. Third disappointment was being assigned to a room that was not cleaned and ready. Next disappointment was discovering that the mattress in our next room while made up with sheet and blankets was literally upside down with the soft cushion part facing the floor and the hard boxsprings part facing the ceiling. My wife and I flipped it over and remade the bed and then it was comfortable . There was also quite a crowd of youth loitering around the front entrance as if waiting for a ride or entrance to the hotel I was never sure quite what and they were not really a disturbance, but just seemed a bit odd and uncomfortable.
Philip
Stayed 1 night in Sep 2024