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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Outdoor pool, open 7 AM to 10 PM, free pool cabanas, pool umbrellas
Point of interest
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Banner Gateway Medical Center
    ‪9 min walk‬
  • A.T. Still University
    ‪2 min drive‬
  • Superstition Springs Center
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Staybridge Suites Phoenix East - Gilbert by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (728)
The price is AU$241
for 1 room
includes taxes & fees
8 May - 9 May
Staybridge Suites Phoenix East - Gilbert by IHG

About the area

Gilbert

When you stay at Holiday Inn Express & Suites Phoenix East - Gilbert by IHG in Gilbert, you'll be near the airport, within a 15-minute walk of Banner Gateway Medical Center and Abrazo Mesa Hospital. .This hotel is 14.7 mi (23.6 km) from Arizona State University and 15.1 mi (24.3 km) from Tempe Town Lake.

What's nearby

  • Banner Gateway Medical Center - 9 min walk - 0.8 km
  • A.T. Still University - 2 min drive - 1.9 km
  • Superstition Springs Center - 4 min drive - 4.6 km
  • Cactus Yards - 7 min drive - 6.2 km
  • Salt River Tubing - 9 min drive - 10.3 km

Getting around

  • Superstition Springs Transit Center - 5 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 17 min drive

Restaurants

  • ‪Farmer Boys - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬8 min walk

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Hotel in Gilbert with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the hot tub.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 830 reviews
Rating 8 - Good. 128 out of 830 reviews
Rating 6 - Okay. 23 out of 830 reviews
Rating 4 - Poor. 9 out of 830 reviews
Rating 2 - Terrible. 19 out of 830 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Service was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Clean, comfortable, quiet.

Excellent stay. Friendly staff, comfortable accommodations. Quiet hallway and quality hot breakfast options. Located within walking distance of convenience store and several restaurants. I’ll plan to stay here next time I’m in town!
Stayed 3 nights in Jan 2025

4/10 Poor

Lisa

One of our party got sick (82 year old with flu) and we had to change our plane reservation from Friday to Monday. We asked hotel to move our reservation from Thursday night to Sunday night. They wouldn't do it. We had to pay for both rooms even though we werent there to use them. Very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Delanea

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a visit to Gilbert
Stayed 4 nights in Nov 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been 5 stars but the showers was horrible! No water pressure at all and could only get hot water with it all the way on hot!
Stayed 1 night in Jan 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

8/10 Good

Corine

Liked: Amenities, property conditions & facilities
It was clean and peaceful wish there was a shuttle to commute
Stayed 3 nights in Jan 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

stephanie, New Ulm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and property. Great location. Close to shopping, food. Offers breakfast each morning which is good. Comfortable beds and pillows. Cleaning rooms daily is an option. Definitely would stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

derek

Stayed 1 night in Dec 2024

10/10 Excellent

suann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very nice breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Stay

The hotel is nice and staff is great. Bed was hard as a rock and tge air conditioner was very noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great choice in Gilbert

Great breakfast-oatmeal, eggs, sausages, cinnamon rolls (yum), yogurt, bagels. A variety of juices. Gym, pool and hot tub a nice plus. Nice and fritstaff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Liked: Amenities
Overall was a great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2024

8/10 Good

Russell

Stayed 7 nights in Nov 2024

2/10 Terrible

Lawrence, LIC

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lovely.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay here when we visit friends and haven’t been let down. Always clean and always get a bunch of fresh towels. Breakfast had a great selection.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Travelled with group
Near the airport.
Stayed 1 night in Dec 2024

8/10 Good

Linda

It was a typical hotel. Nothing special. Staff not particularly friendly, just polite
Stayed 2 nights in Dec 2024