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SureStay Plus Hotel by Best Western Tempe University

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, individually furnished
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Tempe Town Lake
    18 min walk
  • Arboretum at Arizona State University
    2 min drive
  • Arizona State University
    2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, down duvets, pillow-top beds, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Scottsdale Parkview Resort
Pool
Hot tub
Parking included
Free WiFi
4.1 out of 5, Very good, (4598)
Scottsdale Parkview Resort

About the area

Tempe

Located in Tempe, SureStay Plus Hotel by Best Western Tempe University is in the entertainment district, within a 5-minute drive of Arizona State University and Desert Botanical Garden. .This family-friendly hotel is 2 mi (3.2 km) from Phoenix Zoo and 3.2 mi (5.1 km) from Scottsdale Stadium.

What's nearby

  • Tempe Town Lake - 18 min walk - 1.6 km
  • Arizona State University - 2 min drive - 1.9 km
  • Desert Botanical Garden - 4 min drive - 3.1 km
  • Sloan Park - 6 min drive - 6.0 km
  • Phoenix Zoo - 6 min drive - 3.3 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually furnished guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Tempe University.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Mini golf
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate dining area

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.8
Rating 10 - Excellent. 319 out of 1058 reviews" "
Rating 8 - Good. 208 out of 1058 reviews" "
Rating 6 - Okay. 194 out of 1058 reviews" "
Rating 4 - Poor. 159 out of 1058 reviews" "
Rating 2 - Terrible. 178 out of 1058 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Travelled with partner
Comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Business traveller
Disliked: Amenities
No towels in room. Breakfast late; no plates and no cups for hot coffee. Juice machine not working. Overall the facility is very attractive, but the management of this Best Western leaves much to be desired. I have had very good experiences at other Best Westerns, and will continue to consider Best Western in future travel plans, however, I will never stay at this facility again. Best Western Corporate leadership needs to thoroughly review the management of this facility. Recommend a “secret traveler” or equivalent, to obtain effective insight into what travelers experience at this facility.
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dietz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and inviting place to stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No towels of any kind in room.When questioned said it would B 10 mins.3 hrs later went back down ,got 1 bathtowel 4 a 2 day stay.When asked about hand or faceclohes said they diont have those.Pool was not cleaned.Included in PRICE breakfast i guess didnt include BUTTER OR COFFEE CUPS cause they had neither.Outsde stairwells were DISGUSTING & reeked of URINE as did elevator.Outside patio with TV s couches & tables was a nice touch except 4 the human excrement & trashbags of clothing.Looks like they let homeless people live there.WORKERS ARE TOTALLY INCOMPATENT & CLUELESS...U SHOULD B EMBARRASSED 2 ASSOCIATED YOURSELF.PICS DONT UPLOAD.
Stayed 1 night in Aug 2024

4/10 Poor

Jorge

Travelled with family
Liked: Room comfort
Be Warned
“Get what you pay for”, well in this case not even that. Room we booked was unavailable, so settled for a room without sofa bed. No towels in the room, only got three total towels for a family of four and one was floor towel. Every trash can in the compound was full so guest are leaving trash on tables. Hotels.com customer rep couldn’t provide solution for room downgrade at the hotel. This just the short version, way more to mention….
Stayed 1 night in Aug 2024

10/10 Excellent

Ezrah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We where not bothered by staff and where given extra towels as needed
Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Disliked: Staff & service, room comfort
Terrible breakfast and only 1 towel in the room.
Room only had 1 towel provided. 2 people were in this room for 3 days and only 1 towel was provided. Breakfast was not what the photos show. When I went at 7 am on Wednesday all I saw was eggs, Waffles, and bread for toast. Drink machine was not working either. I was not impressed at all.
Stayed 3 nights in Aug 2024

2/10 Terrible

Izabella

We checked in 40 minutes late, our room was still not cleaned. We asked for a late check out and we were harassed continuously until we checked out, by staff-someone even tried to enter when our deadbolt was set. No coffee cups at all for breakfast, no food was available at all. This was not a great experience. And littered all over the grounds were people on drugs, doing them in the their cars passed out around the grounds. Unacceptable.
Stayed 1 night in Aug 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

2/10 Terrible

christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We actually had to leave a few hours after checkin due to safety. We were followed from hotel lobby as we were walking to our room so did a detour back to outside seating area. Continued to be watched and stalked. Very shady men just hanging out in parking lot too. We finally quickly grabbed our bags and tan to car. Then dropped off key at front desk. Did not feel safe at all. Room at hole in wall, sugar ants on counter, strong smoke scent and really really run down. I am sure we were charged for room but the quick exit was worth a good night sleep in a safe area.
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Disliked: Staff & service, property conditions & facilities, room comfort
Need towels!!!
No towels, even after calling to request towels. Leaking sink.
Stayed 7 nights in Aug 2024

6/10 Okay

Nupur

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!!!
No towels in room. I requested towels twice and they never came as promised. Trash basket smelled like urine. Had to dry off with a t-shirt I had in my bag aftershowering. Horrible service. I will never stay there again.
Stayed 1 night in Aug 2024

4/10 Poor

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Shaqulle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible‼️
There was no Wi-Fi, and if it did hit, it was extremely minimal. Could not do any work. There were no towels upon arriving, and the towels did not show up until the day of checkout, which was 3 days later. Said that they were just out of everything. Do not recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Biviana

Travelled with partner
Liked: Amenities
It was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my room
This room and hotel was immaculate the customer service was excellent to the team very friendly very assertive and very knowledgeable they will go up and beyond duty to help you I would recommend this hotel to anyone and it is spacious and clean
Stayed 1 night in Aug 2024

8/10 Good

STEPHEN

Liked: Property conditions & facilities
Disliked: Cleanliness
Not the cleanest
The rooms are never the cleanest. On several occasions I have found paraphernalia in the drawers or under mattresses, I travel with my own sheets because I don’t trust hotel bedding so I tend to find lots of things from moving things around. I assume this is the reason the lighting outside is brighter than daylight when your trying to sleep flood lights are beaming from all directions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale, WINSTON SALEM

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 4 nights in May 2024

4/10 Poor

Jeffrey

Friendly staff - Horrible Wi-Fi
Clean room, nice helpful staff. the wi-fi would go out every 5019 minutes all evening and all morning. made it impossible to do any work. called the desk several times and they apologized but were unable to do anything. if you require wi-fi i would consider staying elsewhere. also the pool was supposed to close at 10pm and at 11:15 families with screaming kids were still out and about. The spotty and nearly inoperative wi-fi is a deal breaker for me.
Stayed 1 night in Aug 2024