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Mercure Centro Port Macquarie

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Centro Port Macquarie

Exterior
Terrace/patio
Outdoor pool
Premium bedding, minibar, desk, blackout curtains
Breakfast and dinner served, international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
103 William Street, Port Macquarie, NSW, 2444
  • St Thomas Anglican Church
    2 min walk
  • Port Macquarie Courthouse
    2 min walk
  • Glasshouse Cultural Centre
    3 min walk
  • Port Macquarie, NSW (PQQ)
    11 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 1 King Bed, Balcony (Twin available on request)

Premium bedding, minibar, desk, blackout curtains

Twin Room, 1 King Bed, Balcony (Twin available on request)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed, Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed (Spa)

Premium bedding, minibar, desk, blackout curtains

Family Suite, 1 King Bed (Spa)

  • Sleeps 6
  • 1 King Bed

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for 1 night
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About the area

Port Macquarie

A stay at Mercure Centro Port Macquarie places you in the heart of Port Macquarie, steps from St Thomas Anglican Church and Port Macquarie Courthouse. .This luxury hotel is 0.2 mi (0.4 km) from Port Macquarie Museum and 0.3 mi (0.4 km) from Glasshouse Cultural Centre.

What's nearby

  • Glasshouse Cultural Centre - 3 min walk - 0.3 km
  • Mid North Coast Maritime Museum Pilot Boat Shed - 7 min walk - 0.6 km
  • Town Beach - 13 min walk - 1.1 km
  • Flynns Beach - 4 min drive - 2.7 km
  • Nobbys Beach - 5 min drive - 3.6 km

Getting around

  • Wauchope Station - 19 min drive
  • Port Macquarie, NSW (PQQ) - 11 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Boost Juice - ‬2 min walk
  • ‪Port Macquarie Hotel - ‬5 min walk
  • ‪Cafe Buzz - ‬3 min walk
  • ‪Off the Hook Fish & Chips - ‬5 min walk

About this property

Mercure Centro Port Macquarie

Luxury hotel with a rooftop terrace and a coffee shop
Mercure Centro Port Macquarie offers 72 accommodations with minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy international cuisine at Restaurant Synergy, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Restaurant Synergy - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 10.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 32 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Synergy

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Nature reserve
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1308
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Secured self parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Centro Port Macquarie
Mercure Centro Port Macquarie Hotel
Mercure Centro Hotel
Mercure Centro Hotel Port Macquarie
Mercure Centro Port Macquarie
Mercure Port Macquarie
Port Macquarie Mercure
Mercure Centro Port Macquarie Hotel
Mercure Centro Port Macquarie Port Macquarie
Mercure Centro Port Macquarie Hotel Port Macquarie

Mercure Centro Port Macquarie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ghaith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk team was helpful Clean and tidy Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie L

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good - a little water damage in the bathroom but overall very nice stay
Stayed 1 night in Jul 2024

8/10 Good

BEIQING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zulkarnain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, quite
Stayed 2 nights in Jul 2024

10/10 Excellent

Cinto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel..enjoyed our stay..tv with movies option was a great help for families…will come again..
Stayed 1 night in Jun 2024

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, room comfort
Not bad choice
Overall, the outdated facilities, poor service, and breakfast provided are something I don't want to remember. I had no choice but to stay here, but I cannot recommend it to others.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in our stay
Overall the hotel was okay. There were a few issues that we found annoying and spoilt the overall experience of our stay. One was the elevator which was inadequate for the foot traffic. There are two set of stairs of which one set should be available to elevate the promblem.Two was the noise level which was unacceptabley high from a function. We will be not be staying at this hotel in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Friendly and helpful staff. Bed is super comfortable. Great location- walk to everything.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mathieu

Stayed 1 night in Mar 2024

4/10 Poor

Kudakwashe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was dirty in the room. I even have pics to prove it.
Stayed 2 nights in Mar 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to stay, was a little noisy but otherwise good
Stayed 1 night in Mar 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was upgraded without me even asking And able to park two cars secure for the price of one extremely friendly helpful staff. A great stay 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for a stopover in Port Macquarie. Great service from all the staff here. Very convenient location and reasonably priced. The hotel is starting to age but very well looked after. Would stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynn

Booked room for 3 adults 1 child . Cups etc only for 2 . No basic plates bowels or microwave for heating baby’s food . Linen sheets and towels very thin . Had to ask for new towels that were on the floor even though room had new tiny milk delivered . Tissue box empty bin full but not emptied . Room booked said city view n partial ocean view … none of the above . Room above reception doors . Very noisey . Sorry won’t recommend or be back . So many more motels
Stayed 2 nights in Feb 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely meal in the restaurant - staff really friendly and attentive! Nice quiet comfortable sleep. Left a toiletry bag in basement parking and staff arranged to deliver it to me. A good experience all in all.
Stayed 1 night in Jan 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to walk anywhere in town
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the main town centre. They have a sweet hotel pup Bella which is cool
Stayed 1 night in Jan 2024

10/10 Excellent

L. Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful breakfast buffet. Good location. Grocery store around corner. Adequate street parking when we were there. Parking in garage for fee, $10 I think. Would stay here again
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

JAN

Liked: Cleanliness, staff & service, room comfort
1 night stay
Stayed 1 night in Dec 2023