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Sheraton Phoenix Downtown

4.0 star property

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
View from property
Meeting facility
Lobby
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking available

Explore the area

Map
340 N 3rd Street, Phoenix, AZ, 85004
  • Arizona State University - Downtown Phoenix
    ‪1 min walk‬
  • Herberger Theater Center
    ‪3 min walk‬
  • Phoenix Convention Center
    ‪3 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Double Bed

  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds (View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 2 Double Beds (View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View

City view

Club Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area

Presidential Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

City view

Executive Suite, 1 Double Bed

  • 68 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 King Bed with Sofa bed

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Phoenix

With a stay at Sheraton Phoenix Downtown, you'll be centrally located in Phoenix, just a 3-minute walk from Phoenix Convention Center and 11 minutes by foot from Chase Field. .This hotel is 0.5 mi (0.8 km) from Footprint Center and 0.6 mi (1 km) from The Van Buren.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Arizona Center - 5 min walk - 0.5 km
  • Footprint Center - 10 min walk - 0.9 km
  • Chase Field - 11 min walk - 0.9 km
  • The Van Buren - 12 min walk - 1.0 km

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Majerle's Sports Grill - ‬6 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Seamus McCaffrey Irish Pub - ‬7 min walk

About this property

Sheraton Phoenix Downtown

Hotel with 2 restaurants, a short walk to Footprint Center
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1003 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at & More, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Phoenix? This hotel has 111961 square feet (10401 square meters) of space consisting of conference space and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-18 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (111961 square feet)
  • Meeting rooms - 26

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 109
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Covered valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Phoenix.
Excellent experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Katrin

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting phx
Stayed 3 nights in Nov 2024

6/10 Okay

Shari

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and convenient. If I signed up for their rewards program I could get free WiFi but only for a couple devices. This meant my children couldn’t log on to the WiFi without paying $18 a day. This is a bit ridiculous and a pain. The pool is a salt water lap pool. This is obviously a conference/ business hotel, NOT good for families.

10/10 Excellent

Casey, Phoenix

Stayed 2 nights in Jul 2024

10/10 Excellent

Sean T

Stayed 2 nights in Oct 2024

8/10 Good

DUANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An actual lap pool! That is SO rare in hotels these days, and for people like me (artificial discs in back, I NEED to swim each day) it's a VERY welcome feature. Also, like the new TV system (allowing us to access our own Netflix, Pluto etc. accounts). Didn't have time to try food options or do much else, GREAT parking on site. Will stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Tannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here recently. Parking facilities easy to use and safe. Friendly staff. Clean rooms. Comfortable beds. Good dining options. I felt like it was an older business crowd when we were there. Fitness facility and pool were great and not too busy. Mall across the street isn’t really a mall. Lots to explore in the area. Delicious coffee at the lobby cafe. Would recommend.
Stayed 3 nights in Oct 2024

6/10 Okay

Adriana

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Lorraine, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near ASU. Reasonable room price. Only thing is all destination fees or promotions should be applied when checking in to hotel. I had to remind front desk to apply credits on food and beverages and to remove internet charges upon check out. Check out should be much smoother.
Stayed 3 nights in Oct 2024

10/10 Excellent

Minkailu

Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real lap pool and an extensive gym. Great breakfasts at the bar and restaurant.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Was really good staying
Stayed 3 nights in Sep 2024

10/10 Excellent

Vassana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Beth

Travelled with family, Business traveller
Liked: Amenities
It was close to the airport and nice restaurants
Stayed 3 nights in Sep 2024

6/10 Okay

SILVIA

Stayed 1 night in Aug 2024

10/10 Excellent

Martina

Stayed 2 nights in Sep 2024

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024