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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Free daily continental breakfast
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪6 min walk‬
  • Phoenix Convention Center
    ‪6 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Phoenix Airport, AZ

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (2263)
The price is AU$224
for 1 room
includes taxes & fees
2 May - 3 May
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 6 min walk - 0.5 km
  • Footprint Center - 6 min drive - 5.8 km
  • Phoenix Convention Center - 6 min drive - 6.0 km
  • Chase Field - 6 min drive - 5.5 km
  • Arizona State University - 9 min drive - 10.1 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 419 reviews
Rating 8 - Good. 110 out of 419 reviews
Rating 6 - Okay. 59 out of 419 reviews
Rating 4 - Poor. 20 out of 419 reviews
Rating 2 - Terrible. 28 out of 419 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leonid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

I was happy with everything
Stayed 1 night in Apr 2025

6/10 Okay

Howard

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed in a large, spacious room that looked recently remodeled. Arrived in a Uber ride in plain sight of the front desk. Reserved ahead, so it was paid in advance. Not a late drop in. Desk clerk was courteous. However, he gave me a room that was over 200 yards away and upstairs. He could see from my ID that I was 70 years old and I had three bags. So, to make it to my room plus a round trip to the front office to get something cold to drink, and check out the next day, I had to walk with luggage over 800 yards. That's almost one half mile! They need training on courtesy and problem solving.
Stayed 1 night in Apr 2025

8/10 Good

Mor

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was good for the price and we stayed there only for one night. The neighborhood was not safe so I won't go out alone at night.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Stayed 1 night in Apr 2025

6/10 Okay

Dirk

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Surestay is a perfect location. Its close to the airport, zoo, botanical gardens, and restaurants. The prices are terrific. The roome was clean and comfortable. We were disappointed to not have had time to enjoy the pool, it looked nice. The layout of the breakfast bar was crazy. You had to cross the room multiple times to make toast, get cereal, or make a cup of coffee. The restroom in the breakfast area was out of order. Otherwise, this would be a 5 star review. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for an overnight for an early flight! Breakfast was great
Stayed 1 night in Apr 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
close to airport but slummy neighborhood rooms were clean but the whole place looked sketchy good shuttle
Stayed 1 night in Apr 2025

8/10 Good

Amber, St. Louis

Business traveller
Liked: Cleanliness
Disliked: Amenities
Property overall ok, wouldn’t stay here again
Stayed 1 night in Apr 2025

8/10 Good

maria

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Alan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy, you can hear people in all the rooms. Couldn't get sleep. Broken coffee maker. Sink faucets are terrible, can't even wash your hands. Tables are uneven in the dining room and wobble. Biggest problem is the noise from the other rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgrades sleek and clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Suzanne

Dont do it

Never checked in Bad area didnt feel safe with 2 small kids. Left lost my money.
Stayed 1 night in Apr 2025

8/10 Good

brenda

Liked: Staff & service, property conditions & facilities
The smell of rubbing alcohol was overwhelming.
Stayed 2 nights in Apr 2025

6/10 Okay

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service
The room was satisfactory and cleaned well one of the lights and outlets didn't work. The pool was good sized and heated.. could use a few more umbrellas for shade and larger pool towels. Overall an ok experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL!!!

It was excellent! I've been traveling to Phoenix a couple of times a month to watch comedy shows, and most of the economical places I've stayed have been TERRIBLE. I selected this hotel because it was close to the Celebrity Theater where I was going to a show and it was a good price. Based on recent hotel experiences, I wasn't hopeful, but I was PLEASANTLY SURPRISED!!! The staff in the lobby was wonderful. The room was clean with stylish, modern styled furniture and a really nice bathroom. The mattress was even comfortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my interactions with staff - you could tell they were proud of their facility as they should be
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovated hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for traveling to and from Sky Harbor

Great clean and close place to stay near the airport. The shuttle goes to and from also.
Stayed 1 night in Apr 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay for a layover at the airport. The room was clean & modern, I was impressed. Make sure you get to the lobby at the time they tell you to because the shuttle was every hour and I thought it was every 20 minutes. The shuttle was a great feature though and I was happy with my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean room with comfy king bed. Shower was great- good water pressure and had nice shampoo and conditioner products. Only stayed one night but would definitely consider staying again due to airport shuttle and proximity to low cost car rental spot. Continental breakfast nice to have and included some gluten free options - yogurt, fruit toppings, nuts, and bananas. Dinner/Restaurant options weren’t plentiful, so we drove to a favorite spot and easy access to major roads made the trip out easy.
Stayed 1 night in Apr 2025