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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Property grounds
Room amenity
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    6 min walk
  • Phoenix Children's Hospital
    5 min drive
  • Arizona Center
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
GreenTree Inn & Suites Phoenix Sky Harbor
Pool
Hot tub
Breakfast included
Free airport shuttle
3.5 out of 5, Good, (1163)
The price is AU$162
for 1 night
includes taxes & fees
5 Dec - 6 Dec
GreenTree Inn & Suites Phoenix Sky Harbor

About the area

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 6 min walk - 0.5 km
  • Footprint Center - 6 min drive - 5.8 km
  • Phoenix Convention Center - 6 min drive - 6.0 km
  • Chase Field - 6 min drive - 5.5 km
  • Phoenix Zoo - 14 min drive - 14.5 km

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪PHX Beer Co - ‬6 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Red Devil Italian Restaurant & Pizzerias - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Secured extended parking on site (USD 15 per day)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 8 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 629 out of 1883 reviews" "
Rating 8 - Good. 531 out of 1883 reviews" "
Rating 6 - Okay. 286 out of 1883 reviews" "
Rating 4 - Poor. 169 out of 1883 reviews" "
Rating 2 - Terrible. 268 out of 1883 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Shonequa

Business traveller, Travelled with partner
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast could use some improvement. I've had better. Other then that everything else was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is being remodeled so there was a lot of construction noise, however the upgrades are nice.
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Good location by the airport
Conveniently located near the airport with free shuttle service. That’s probably the only good thing. Otherwise the area is a little sketchy. The room is OK but not worth the price. They’re undergoing major renovations right now so lots of construction trucks, tools, noise..,
Stayed 1 night in Aug 2024

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Was interesting to me running the AC when it was so hot and all the doors had like a 1/4" gap so they never fully sealed. Nice to be away for a couple of days and enjoy the jacuzzi as often as I did
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was friendly Staff and clean rooms! Only thing, I wish they had bigger breakfast,ir at least mire options for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Jayanth Kumar

Liked: Cleanliness
Disliked: Staff & service
Bad customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Whit

Just a room.
There was no prior notice that the property was being remodeled, some trash and debris everywhere. The breakfast was not very inviting. However, the location was reasonable for my travel.
Stayed 1 night in Aug 2024

8/10 Good

JOLYNN, Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful!!! would suggest at least heard boiled eggs for breakfast!!! Seems a little isolated!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple and clean
Stayed 1 night in Jul 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and provided us with a personalized breakfast when we checked out!
Stayed 1 night in Aug 2024

10/10 Excellent

Marguerite, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach was in my room. It crawled from under the bed.
Stayed 2 nights in Aug 2024

8/10 Good

Kaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in and free airport shuttle was convenient and appreciated after a difficulty journey.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
No hot water
Nice unit but no hot water. They never informed me and I didn't notice until I was ready for a shower. They they could not give me a refund because I booked through you. This is unacceptable. I will require a refund before I use your services again.
Stayed 1 night in Jul 2024