The Clarendon Hotel and Spa

4.0 star property

Photo gallery for The Clarendon Hotel and Spa

Exterior
Outdoor pool, pool cabanas (surcharge), pool loungers
Bar (on property)
View from property
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping

Explore the area

Map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    ‪11 min walk‬
  • Barrow Neurological Institute
    ‪17 min walk‬
  • Heard Museum
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room w/roll in shower

  • Sleeps 2
  • 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room w/ Poolside View

  • Sleeps 2
  • 1 King Bed

2 Queen Suite

  • Sleeps 4
  • 2 Queen Beds

Deluxe 2 Queen Room w/ Poolside View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Phoenix

With a stay at The Clarendon Hotel and Spa, you'll be centrally located in Phoenix, within a 10-minute drive of Phoenix Convention Center and Chase Field. .This spa hotel is 4.3 mi (6.9 km) from Grand Canyon University and 12 mi (19.3 km) from State Farm Stadium.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 11 min walk
  • Heard Museum - 4 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 7 min drive
  • Grand Canyon University - 8 min drive

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬14 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Eribertos Mexican Food - ‬8 min walk
  • ‪Fired Pie - ‬14 min walk
  • ‪Jamba - ‬14 min walk

About this property

The Clarendon Hotel and Spa

Phoenix hotel in Encanto with free breakfast and a 24-hour fitness center
The Clarendon Hotel and Spa offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 105 guestrooms featuring refrigerators and flat-screen televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite from the snack bar/deli serving guests of The Clarendon Hotel and Spa. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services
  • A hot tub

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Destination fee: USD 35.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 132 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service , staff was friendly and helpful. The hostess from the restaurant was a very sweet and friendly young girl.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service
The staff were fantastic. There was no microwave available to heat food. The restaurant was not always accessible at various times. The microwave is very important to those who have certain diets. We had small issues with our room but it was corrected as soon as possible. We will definitely return again each year.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, room was a bit stuffy but overall nice. The washrooms were a little frightening, stained and cracked bathtub and very small. Bed was super comfortable.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were extremely courteous, helpful and pleasant. Restaurant was absolutely delicious. Was a bit disappointed with the room: cute decor but felt empty and dingy, bedframe low to the floor. Upgraded to a smoking room. The decor was a little better, but the cleanliness and general condition of the room was mediocre at best.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was perhaps the worst hotel I've had in my life. My first room was dark and uncomfortable. The air conditioning was loud from a ceiling-mounted unit for which the remote did not work. I found a power-off switch. It was still cold and there was no heat available at all. The TV did not work. Might have been unplugged, but I could not figure out how to do that. There was no refrigerator. I got a new room the second night, and it was only a little better. The AC made it very cold, could not be adjusted by the remote, so I turned it off with the power switch on the ceiling. No heater there either. The bathrooms in both rooms were dark; no lights on sink or mirror. First room the tub was filthy and old; second room had better tub and fixtures. Neither room had a dresser with clothing drawers. Fridge in second room had broken switched and kept nothing cool. Staff was nice in getting me the second room. I did not complain about the second room. The advert on dining was not clear, but I was expecting a breakfast, whether included or at cost. No breakfast at all. There is a restaurant attached to the main lobby, but the hotel staff said they were not part of the hotel. Not opened in the morning. I got one take-out dinner at that restaurant that was acceptable. The neighborhood was terrible and perhaps scary to some people. There were people pushing shopping carts filled with living materials. No retail shops or food in the area. Public transit far off.
Stayed 4 nights in Nov 2024

8/10 Good

Willie

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Great bed - snafu the final morning
Great stay! Comfortable, plenty of room and no neighbor noise. Last morning however there was no hot water. Only option we were given was to shower in another room. With an hour before checkout and being half packed we would have appreciated more time not another inconvenience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Fabulous place to stay and eat and just hang out by the pool!
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the atmosphere and vibe was right, but the room needs some cosmetic and maintenance up keep. For a king suite I expect a more unkept room.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in Oct 2024

2/10 Terrible

Amber

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close this hotel!!!
We were moved to one room to the next we were in a Dump! Homeless down the street!
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room had a lot of little details that made the price not worth the stay.
Stayed 1 night in Nov 2024

6/10 Okay

Rickey

Travelled with partner
Liked: Cleanliness, staff & service
The overall experience was ok, but the rooms are very outdated, the atmosphere was wonderful, the food great the rooms need to be seriously upgraded
Stayed 3 nights in Sep 2024

10/10 Excellent

James, Phoenix

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in Nov 2024

10/10 Excellent

Trenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The bed was comfortable, but bed frame was right in the floor, very very low. Very difficult for someone tall to get in and out of.
Stayed 2 nights in Nov 2024