Park Tower Inn

2.5 star property

Photo gallery for Park Tower Inn

Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets
Indoor pool, outdoor pool
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
201 Sharon Drive, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪9 min walk‬
  • LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pigeon Forge

With a stay at Park Tower Inn, you'll be centrally located in Pigeon Forge, within a 5-minute drive of Island at Pigeon Forge and LeConte Center at Pigeon Forge. .This hotel is 1.7 mi (2.8 km) from Titanic Museum and 5.1 mi (8.2 km) from Dollywood.

What's nearby

  • Island at Pigeon Forge - 9 min walk - 0.8 km
  • Great Smoky Mountain Wheel - 10 min walk - 0.8 km
  • LeConte Center at Pigeon Forge - 17 min walk - 1.5 km
  • Titanic Museum - 3 min drive - 2.8 km
  • The Ripken Experience - Pigeon Forge - 3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬8 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬8 min walk
  • ‪Mellow Mushroom - ‬13 min walk
  • ‪Margaritavile - ‬12 min walk
  • ‪Downtown Flavortown - ‬19 min walk

About this property

Park Tower Inn

Hotel with free parking, a short walk to Island at Pigeon Forge
Park Tower Inn offers 156 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a lazy river.
Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a lazy river. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Park Tower Inn Pigeon Forge
Park Tower Inn
Park Tower Pigeon Forge
Park Tower
Park Hotel Pigeon Forge
Park Tower Inn Pigeon Forge Tenn
Park Tower Hotel Pigeon Forge
Park Tower Inn Hotel
Park Tower Inn Pigeon Forge
Park Tower Inn Hotel Pigeon Forge

Park Tower Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 285 out of 1224 reviews
Rating 8 - Good. 244 out of 1224 reviews
Rating 6 - Okay. 229 out of 1224 reviews
Rating 4 - Poor. 190 out of 1224 reviews
Rating 2 - Terrible. 276 out of 1224 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The heated pool was closed, the breakfast area was shut down for renovations. They had absolutely zero vending machines on any of the six floors. When I checked in, I felt dizzy and lightheaded, but didn't think anything of it once I got to my room. However, about an hour later me and a friend went back to the lobby, and both felt the same way again. The attendant told us it was a chemical they put in their air conditioning system to kill odors. It was so overwhelming, and we felt faint. And as if they needed to be more, our rooms were disgustingly dirty. The windows were dirty. The bathroom was dirty. The sink had not been cleaned. The refrigerator had not been cleaned. Cobwebs in the corners. Truly the absolute worst hotel stay I can never remember. Gotta do better folks.
Stayed 1 night in Dec 2024

10/10 Excellent

Leighana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and spacious. Very clean. Nice staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Brittany Walker

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mehhhhh
When we first got there the rooms lock was not operating at all and had to have maintenance up but once in the floor was absolutely soaked like a flood had happened in the room. Went down and talked with front desk and he was very kind and moved us immediately the room was much better but there was absolutely not hot water morning or night. The pool area only had the lazy river warm enough to be in the hot tub and pool were a ice box
Stayed 2 nights in Dec 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap hotel with a reason
No soap, bathroom ceiling had mold.The parts of the coffee maker wasn't there but they replaced it. I didn't see any floats for the lazy river so I chose to not use it. Holes in the walls but hotel is under renovation. Stains on comforter. It was quiet though. On the day of checkout. Around 11 am the cleaning lady who couldn't speak English handed me letter I needed to leave the room so she could clean it I tried to tell her my husband was trying to find the luggage carrier and we will be on our way. Ridiculous I have never been rushed out anywhere I stayed and we were out the door 11:04am
Stayed 2 nights in Dec 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Deborah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good
The hotel was under renovation and not very clean. There were bugs as well
Stayed 1 night in Dec 2024

4/10 Poor

Janet

Stayed 1 night in Nov 2024

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incomplete project
Although they said it was under construction I didn't see one worker or active construction going on. It was not well kept and looked like an incomplete project. The breakfast was not going on because of the construction but we picked this hotel because it said there was breakfast. The pool was supposed to be heated but it was colder than a natural spring. The hot tub was cold as well. They only option was the lazy river for the kids. A fire alarm went off in the middle of the night and the staff was not at all accommodating or helpful with advising where to go or what to do. They just said it's fine someone was smoking in their room, just go back to your rooms, all while the piercing alarming is going off. I asked for more towels and it says on the back of the door if you need more towels to bring yours to the front desk and they will exchange them. The guy was quite rude saying that's only for after hours and to wait for housekeeping. I advised she didn't come the day before so we needed towels and he reluctantly gave me new towels. Then he told me to find the housekeeping cart on my floor to drop the dirty ones in, so I had to carry an arm full of dirty ones and then another armful of clean ones. Overall I wouldn't recommend this hotel, the staff was not friendly, the accommodations were not good, and the amenities were falsely advertised.
Stayed 6 nights in Nov 2024

6/10 Okay

James Moore

Liked: Cleanliness, staff & service
It was a comfortable stay. We realized they were doing renovations so we took that under consideration.
Stayed 2 nights in Nov 2024

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Michael D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever.
Park Tower Inn is the worst hotel we have ever been to, we checked out an hour after checking in. The hotel was extremely run down, it is infested with roaches and bed bugs. In one of our rooms, i booked 3 rooms, the toilet seat fell off. The web site pictures are completly bogus, the rooms look nothing like the pictures.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jolene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bug
Stayed 1 night in Nov 2024

2/10 Terrible

Misty A

Disliked: Cleanliness, staff & service, property conditions & facilities
It was DISGUSTING, we walked out and need a refund
Stayed 1 night in Nov 2024

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Black mold
Have stayed in the hotel, many many times in the past and have always loved it until this time. The carpet didn’t look like it had been vacuumed and the room was just overall nasty and the bathroom above the sink, there was black mold on the ceiling tile. My son slept in his clothes because he was afraid to go to sleep in the bed. I was super disappointed and sad of how bad this hotel has went down.
Ceiling tile above bathroom sink in room 301
Stayed 1 night in Nov 2024

8/10 Good

Yuriy, North Portf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is good. Hotel need to be renovated
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Bonnie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay elsewhere.
Place seemed pretty rundown. Our room had lights that did not work, no toilet paper holder and toilet was very loose. No maid for 3 days.
Stayed 3 nights in Nov 2024

8/10 Good

donald

Travelled with family and small children
Liked: Cleanliness, staff & service
Close for walking to some stuff downtown.
Stayed 4 nights in Nov 2024

6/10 Okay

Angie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ashley

Stayed 2 nights in Nov 2024

6/10 Okay

Kaleb

Stayed 2 nights in Aug 2024

2/10 Terrible

Gidget

Disliked: Amenities
. The pool and hot tub didn’t work as heated like it was suppose to. There was a huge roach in our room. The kids never got blankets for their bunks. Was no breakfast at all. No one was ever at the desk. We went down and called to get tp and towels several times no one would be there or answer. When me and say went down the guy sat watching his phone for at least five minutes before he got off his ass to help us. I was even loud on purpose to see if he’d get up.
Stayed 4 nights in Nov 2024

2/10 Terrible

Freddy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024