Omni William Penn Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Omni William Penn Hotel

Exterior
Premium bedding, down duvets, in-room safe, desk
2 bars/lounges, cocktail bar, lobby lounge, brewpub
Gift shop
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
530 William Penn Place, Pittsburgh, PA, 15219
  • Benedum Center
    5 min walk
  • Market Square
    7 min walk
  • Heinz Hall
    7 min walk
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    24 min drive

Room options

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible (Roll in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Pittsburgh

With a stay at Omni William Penn Hotel, you'll be centrally located in Pittsburgh, within a 10-minute walk of Benedum Center and Cabaret at Theatre Square. .This historic hotel is 0.4 mi (0.6 km) from Market Square and 0.4 mi (0.6 km) from O'Reilly Theater.

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • PPG Paints Arena - 8 min walk - 0.7 km
  • Station Square - 14 min walk - 1.2 km
  • PNC Park - 14 min walk - 1.3 km
  • Acrisure Stadium - 3 min drive - 2.5 km

Getting around

  • Steel Plaza Station - 2 min walk
  • Pittsburgh Station - 9 min walk
  • Pittsburgh Intl. Airport (PIT) - 24 min drive

Restaurants

  • ‪Arby's - ‬4 min walk
  • ‪Elevation Restaurant - ‬2 min walk
  • ‪McCormick & Schmick's Seafood & Steaks - ‬3 min walk
  • ‪Palm Court - ‬1 min walk
  • ‪The Speckled Egg PGH - ‬1 min walk

About this property

Omni William Penn Hotel

Historic Pittsburgh hotel in Downtown Pittsburgh with 3 restaurants
Omni William Penn Hotel offers 597 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 597 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with down comforters and premium bedding. 27-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Tap Room, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Pittsburgh? This hotel has 52000 square feet (4831 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Tap Room - Onsite brewpub.
Speakeasy - Onsite cocktail bar. Open select days.
Palm Court - This lobby lounge serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
The Terrace Room - This family restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Brueggers Bagels - This delicatessen specializes in American cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 20.00 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 23 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tap Room
  • Speakeasy
  • Palm Court
  • The Terrace Room
  • Brueggers Bagels

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (52000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch smart TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.00 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 33.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel William Penn
Omni William
Omni William Penn
Omni William Penn Hotel
Omni William Penn Hotel Pittsburgh
Omni William Penn Pittsburgh
William Omni Penn
William Omni Penn Hotel
William Penn Hotel
William Penn Omni
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Pittsburgh Omni
Omni Pittsburgh
Omni Hotel Pittsburgh
Omni William Penn Hotel Hotel
Omni William Penn Hotel Pittsburgh
Omni William Penn Hotel Hotel Pittsburgh

Omni William Penn Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 909 out of 1300 reviews" "
Rating 8 - Good. 204 out of 1300 reviews" "
Rating 6 - Okay. 109 out of 1300 reviews" "
Rating 4 - Poor. 50 out of 1300 reviews" "
Rating 2 - Terrible. 28 out of 1300 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Travelled with group
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing…
The room itself was fine but not amazing. The reason for my poor review was the way we were treated when we tried to check in. We arrived after check in time expecting our room to be ready but were told we would have to wait another 40 minutes because the room wasn’t clean yet. We weren’t in a position to wait around so they suggested that we accept a downgrade to a double bed since that room was ready. We wanted the room we booked so we asked for a manager. The manager’s response to us is why we will probably never stay in another Omni again. He basically told us that he could put us in whatever room he wanted even though we had booked a king bed. This is not the way I expect to be treated staying in what is regarded as a luxury hotel. We did end up getting the king room but 2 hrs after check in time. The manager said he would call us when the room was ready since we had to leave and come back. He never actually called. It really soured the experience. I’d recommend staying somewhere else since there are so many options in downtown Pittsburgh and I really hope that this Omni gives their management a re-education in politeness. I would have never taken the attitude he took with a customer. Really not cool!
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Edwin

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bad service I have been charge almost $560 extra and double charged for the parking at $45 per day for 4 days parking, I have called and disconnected with 3 different staff pretending they the management but they have no clue, they keep refusing to correct and refund the extra charges.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. Beautiful and welcoming lobby with an excellent coffee shop, elegant restaurant, and cool speakeasy. Great location. No more than 15 minutes to PNC Park and The Andy Warhol Museum. Plenty of good restaurants within a 15-minute walk as well. Very easy to walk the city. Overnight parking was very affordable.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived and was told parking options were in garage across street but wasn’t told there was construction in the garage so we had to carry our luggage up 3 flights. Bed was horrible, I had back pain because of this, when I brought it up to the front desk they just shrugged. The hotel lobby it self is very beautiful and there’s good places to eat. The hotel staff did not make me feel like a special guest.
Stayed 2 nights in Jun 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready when we arrived. Check in time was 3pm and we arrived at 3:15 and were told our room was not ready yet. We were offered a 2 double bed room instead of the king bed we reserved. After a bit of pushback they were able to find a room available for us. But it should not have taken us pushing back to get the room we reserved. Other than that, our stay was very nice.
Stayed 1 night in Sep 2024

6/10 Okay

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omni William Penn
Very clean. We got there a little early and the concierge was able to get us in and didn’t charge us an early check-in fee. Overall, nice room. Channels were limited due to having DirecTV. The price was a little steep. Hallway carpets can definitely use some updating as there are soft spots and they are dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The architecture of a magnificent hotel and the rooms and service of a mediocre one. We really wish the attention to detail in our experience had matched the historic lobby but it’s clear that it’s part of an large chain bent on cutting corners. Our complimentary drink ticket at check-in had so many restrictions that it didn’t feel like a perk. Valets ignored us every time we approached them. Rooms had awkward layouts, bare bones amenities (tv was at least fifteen years old), and inconvenient smoke alarms (the steam from the shower set it off because it was right outside of the door). All in all, I’d stay at better maintained spots like the nearby Kimpton.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michelle

Travelled with partner
We have stayed here before and had a positive experience although there are not many places to eat within walking distance. This time, however, we were not able to check into our room until hours after we got there. I secured the room several months in advance. They said they would call us when our room was ready and we never received a call. We were in town for a concert and had to worry about whether we had a room or not the entire time we were trying to enjoy our event. We had no time to check in, relax and get ready for our event. The restaurant wasn’t open so we had to eat Subway in the lobby. We checked our bags and had to worry about them during the event since we had no room to leave them in. It wasn’t till after the concert that we could check in. It was like they had forgotten all about us. Very poor customer service. They could have at least offered us a free breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Its a nice hotel, but they put us in the wrong room at first and made us move. The room they moved us to was smaller and not what i paid for. They gave me a $50 credit to our room, well i just got my statement and they did not have that on there. For the amount of money i paid i am not happy at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Wevit

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Very clean. Excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Felisha

Liked: Staff & service, property conditions & facilities
NA
Stayed 4 nights in Aug 2024

8/10 Good

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Good area
Stayed 1 night in Aug 2024