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Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars.

Staff were very friendly and helpful. Hotel was beautiful and well looked after. Breakfast and dinner buffets were very good. Dinner at the hotel steakhouse restaurant was disappointing….pricey as expected, but the food was very mediocre

The hotel itself was beautiful and worth everyone if it’s 5 stars but the staff really make the difference (and if I could give them 6 stars I would). Attentive, always happy and chatting with an approach that felt genuine and not because they were told to. One if the best hotels we’ve ever stayed in. The food was excellent both breakfast and the restaurants, plenty of options for sunbathing either with your own private pool, 3 other pools or free cabanas on the beach. Absolutely awesome

Very nice hotel and view. Good food.

All staff were first class, Stefanos the Restaurant Manager was five star and personable in attendance to us and it was a joy to chat with him. The pools are all amazing and accessible beach made the stay enjoyable.

Absolutely stunning and perfect luxury hotel. Has everything you need, the facilities and space look and feel great. Staff is second to none and food was terrific. The highlight is the private beach and perfect view of Spinalonga.