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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 1800 781 504 Phone Number

Occidental at Xcaret Destination - All Inclusive

4.0 out of 5.0
Carretera Federal 307, KM 282, Playa del Carmen, QROO 1800 781 504
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Room type Options Nightly price Book
Photo of room
Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)
90 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Deluxe Unlimited Xplor Xperience - Basic Entrance
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room (Concierge)
32 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)
47 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)
40 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Studio Suite
47 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Luxury Room (Royal Level)
40 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Royal Suite (Level)
90 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)
32 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)
32 square metres
2 Double Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Stylish property on the shore with 7 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Business centre

When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy seafood at El Pescador, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages spoken

  • English

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Occidental at Xcaret Destination - All Inclusive

Carretera Federal 307, KM 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Miniature golf included
  • Dancing classes/lessons included
  • On-site live performances included
  • Access to on-site clubs included
  • Childcare not included
  • Snorkelling excursions not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • À la carte or gourmet dining is limited
  • All available beverages included
  • Snorkelling gear not included
  • On-site entertainment and activities included
  • Surcharge for room service
  • Aerobics classes/lessons not included
  • Tennis rackets included
  • Kids club included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 765
  • Internet access in public areas - surcharge
  • Arcade/game room
  • Garden
  • Free breakfast
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Internet access in public areas - high speed
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 11
  • Tennis on site
  • Number of outdoor pools - 7
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 11
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Lockers available
  • Evening entertainment
  • Shopping centre on site
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Air hockey
  • Children's games
  • Lifeguard on site
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 7
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Down comforter
  • TV size 37
  • TV size (measurement) inch
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • LED TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Number of beds 3
  • Soap
  • Shampoo
  • LED light bulbs
  • Recycling
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Change of towels: Every number of days 2
  • Change of bed sheets: Every number of days 2
  • Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.

Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.

Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

D Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Miniature golf on site
  • Playground on site
  • Snorkelling on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Swimming nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Grey water recycling system

Security system

Contactless check-in is not available

Contactless check-out is not available

Cashless transactions are available

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.62 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Xcaret Destination All Inclusive Playa del Carmen
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Xcaret Destination Playa del Carmen
  • Occidental Grand Resort All Inclusive
  • Occidental Xcaret Destination All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Awards & Affiliations

  • Green Globe
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